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Added 8 mins ago
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The Senior Agile team lead will be accountable for the delivery and execution of business and technical features that align with the overall creditor
Co-operators
Mississauga, ON · Burlington, ON
- Full-time
The Agile Team Lead will be accountable for the delivery and execution of business and technical features that align with the overall creditor strategy. In this role, the successful…
Added 8 mins ago
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Senior Software Engineer – Kotlin, VP
Citi
Mississauga, ON
- Full-time
Extensive professional experience in software engineering, with demonstrated progression into senior/lead or VP-level technical responsibilities.
Added 22 mins ago
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Vice President Human Resources
Napoleon
Barrie, ON
- Full-time
Develop long-term strategies for attracting and retaining skilled trades, technical talent, and production associates.
Added 22 mins ago
CC
AI Product and Delivery Manager
Centennial College
Toronto, ON · Scarborough, ON
- $100,363 to $131,604 CAD / year
- Full-time
…College's institutional AI strategy and direction, you will lead the Incubator's product and delivery activities. You'll translate approved strategic priorities into actionable roadmaps,…
Added 22 mins ago
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Senior AI Application Developer-Evergreen
Fujitsu
Montreal, QC
- Full-time
Mentor developers, lead code and design reviews, and establish technical standards and best practices.
Added 22 mins ago
IG
Quality Assurance Manager
itec group Inc.
London, ON
- Full-time
Lead and manage the Quality department, overseeing quality assurance, quality control and inspection activities.
Added 22 mins ago
PT
Technical Project Manager
Patch Tech Staffing
Markham, ON
- Full-time
On behalf of our client, we are looking for a Technical Project Manager to lead the end-to-end delivery of high-priority digital signage, network deployments, and technology installations.…
Added 22 mins ago
IC
Senior Compiler Performance Engineer
Intel Corporation
Toronto, ON · CAN - - Toronto
- Full-time
…across Intel architectures. You will take ownership of complex technical challenges from concept to production and drive solutions that have a broad impact across products and…
Added 22 mins ago
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Manager, Sales & Business Development (Ontario, CAN)
Anaergia
Burlington, ON
- Full-time
Lead the development of customer proposals, commercial agreements, project definitions, and negotiation strategies with support from internal technical, legal, financial, and execution…
Added 37 mins ago
R
Senior Optical System Architect
Ranovus
Ottawa, ON
- Full-time
Work closely with PIC and Laser teams to define Technical Engineering Requirements (TERs) for the optical architecture.
Added 37 mins ago
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Senior System Architect Engineer
Ranovus
Ottawa, ON
- Full-time
…requirements with the block level owners from the contributing technical domains. You will define the system partitioning and power-performance-cost-yield-manufacturability trade-offs for…
Added 37 mins ago
SC
Retail Print & Services Supervisor
Staples Canada
Guelph, ON
- Full-time
As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the…
Added 37 mins ago
R
Lead Full Stack Developer
RBC
Toronto, ON
- Full-time
The Lead Full Stack Developer develops and leads team members in developing both front-end and back-end solutions. Designs, develops, updates/maintains solutions and provides technical…
Added 51 mins ago
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QE Lead - SDET
J&M Group
Toronto, ON
- Contract
We are seeking a highly skilled and hands on QE Lead SDET to lead quality engineering initiatives across enterprise applications APIs and digital platforms
Added 51 mins ago
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CNC Machine Operator - Precision Equipment
CyberCoders
Chatham, NB
- $30 to $32 CAD / hour
- Contract
Read and interpret blueprints and technical drawings
Added 51 mins ago
MS
Senior Project Manager
MacDonald Search Group
Richmond Hill, ON
- $80,000 to $100,000 CAD / year
- Full-time
Company is seeking a hands-on Senior Project Manager to lead multiple concurrent healthcare equipment and installation projects from initial planning and implementation through execution,…
Added 51 mins ago
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Senior Engineering Manager, Identity Platform
Kaseya
Toronto, ON
- $170,000 to $220,000 CAD / year
- Full-time
We’re hiring a Senior Engineering Manager to lead the development and modernization of KaseyaOne, the identity platform supporting authentication and access management across Kaseya's…
Added 51 mins ago
TT
Lead Mechanical Engineer
Torus Talent
Burnaby, BC
- $130,000 to $160,000 CAD / year
- Full-time
Demonstrated ability to lead technical teams, mentor engineers, manage competing priorities, and promote effective collaboration.
Added 51 mins ago
R
Gestionnaire Comptable – Développement
RES
Montreal, QC
- Full-time
…locaux de crédits d'impôt (par exemple, crédits d'impôt pour la production, crédits d'impôt pour l'investissement et autres structures d'incitation liées à la Loi sur la réduction de…
Added 1 hour ago
AP
Graphics Coordinator
Atlantic Packaging Products Ltd.
Toronto, ON
- Full-time
Provide technical and analytical support by evaluating artwork, specifications, production requirements, and workflow data to identify issues, resolve problems, and improve accuracy,…
Added 1 hour ago
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Manager/ Senior Manager, Site Reliability Engineering
Cvent
Fredericton, NB
- Full-time
Cvent's site reliability organization is seeking a hands-on technical manager to lead a globally distributed "Product SRE" team. The platform runs more than 8 million events per year,…
Added 1 hour ago
AS
Project Consultant
Apex Systems
Toronto, ON
- $50 to $65 CAD / hour
- Contract
…third-party vendors, helping translate business needs into actionable technical requirements and coordinated delivery plans. The successful candidate will manage application roadmaps,…
Added 1 hour ago
A
AI Systems Engineer
Altis
Peterborough, ON
- $100,000 to $120,000 CAD / year
- Contract
Language: Excellent written and spoken English communication skills, with the ability to communicate technical concepts to both technical and non-technical audiences
Added 1 hour ago
SR
Maintenance Systems & Reliability Lead
Stellar Recruitment Inc.
Coquitlam, BC
- $85,000 to $105,000 CAD / year
- Full-time
Lead and coordinate maintenance planning and work order management, providing guidance, task allocation, and direction to maintenance teams to ensure timely and effective execution.
Added 1 hour ago
TN
Media Operations & Technology Coordinator
The Northern Miner
Toronto, ON
- Full-time
Utilize existing production and publishing platforms, troubleshoot routine workflow issues, and coordinate technical support when required.

Staples Canada

Retail Print & Services Supervisor

Guelph, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Posting language: English
Posted: Nov 9, 2026

Original job description

Some of what you will do

As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also building lasting relationships for future business. You will perform essential leadership duties to ensure smooth operations and uphold store standards. As a keyholder, you will act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a customer-first mindset. You supervise and perform all aspects of production and customer-faced interactions within the print and customer service areas of the store.
Sales Execution: Execute, communicate, and ensure understanding of flyer and promotional items. Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers.
Leadership: Lead areas in the store, including cash and print, to achieve goals and targets. Cultivate a selling culture with associates by learning, adopting, and teaching new trends, products, and services.
Operational Excellence: Manage operational excellence and store brand standards in print.
Training & Development: Dedicate time for self-development and enable others to do the same. Conduct training of associates within the store and inspire continuous learning and development.

Some of what you will need

3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Technical acumen to operate computer and printing equipment.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The supervisor leads the print and services team to drive sales, ensure operational excellence, and provide exceptional customer experiences. They are responsible for modeling the selling model, managing store standards, and conducting training for associates.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of experience in a print or graphic communications environment. Proficiency in operating printing equipment and strong leadership skills are required.

Skills

Customer service
Team leadership
Coaching
Sales execution
Print production
Graphic design principles
Operational excellence
Staff training
Conflict resolution
Multi-tasking
Prioritization
Technical acumen
Customer engagement
Retail management

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Print services
Customer service
Leadership
Graphic design
Sales
Operations
Training
Coaching
Staples
Production
Keyholder
Promotional items
Customer engagement
Store standards
Technical acumen

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