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- Full-time
…accurate data delivery to stakeholders in a timely manner, also support ad-hoc reporting requirements that facilitate data-driven actionable insights and decision making at…
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Senior Data Engineering
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- Full-time
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Directeur national des ventes - Canada / National Sales Director - Canada
Quantum Management Services Ltd.
Montreal, QC
- $200,000 CAD / year
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An established international organization is seeking a National Sales Director to lead sales growth across Canada.
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BAS Design Lead
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The BAS Design Lead leads the design and technical development of Building Automation System (BAS) solutions from concept through project completion. Working closely with Sales, Project…
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SW Developer Tier 3
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Calgary, AB
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Systems Administrator
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Toronto, ON
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The Systems Administrator will administer, maintain, and support the core infrastructure for Company 3 and SDFX across post-production, color, finishing, editorial, VFX, and audio mixing…
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Ottawa, ON
- Full-time
…implementation of PAM solutions for our clients, combining strong technical expertise with experience leading delivery teams, advising clients, and developing IAM…
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Manager, Sales & Business Development (Ontario, CAN)
Anaergia
Burlington, ON
- Full-time
The Sales and Business Development Manager will drive growth of Anaergia’s municipal and industrial solutions pipeline across an assigned Canadian territory. The primary territory is…
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Technical Recruiter
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- $60,000 to $65,000 CAD / year
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…candidate relationships, or celebrating a team win, you'll have the support, training, and opportunities to grow your career and your…
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Senior Systems Engineer II
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Burnaby, BC · Canada - BC, Burnaby, Production Court, Onsite
- Full-time
…standing by our customers to provide the outstanding products, technical support, and training they need to advance their research. Scientists performing stem cell, immunology, cancer,…
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Retail Print & Services Supervisor
Staples Canada
Guelph, ON
- Full-time
As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the…
Added 30 mins ago
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HVAC Service Technician
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Senior Project Manager
MacDonald Search Group
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- $80,000 to $100,000 CAD / year
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Account Representative / Account Manager / Project Manager
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- $55,000 to $80,000 CAD / year
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Account Manager - Calgary MOD
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Talent Acquisition Partner - Holman Canada
Holman
Mississauga, ON
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RV Parts & Accessories Specialist
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Scotiabank
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Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities

Staples Canada

Retail Print & Services Supervisor

Guelph, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Posting language: English
Posted: Nov 9, 2026

Original job description

Some of what you will do

As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will shine through as you guide your team in assisting customers with solutions, products, and services, while also building lasting relationships for future business. You will perform essential leadership duties to ensure smooth operations and uphold store standards. As a keyholder, you will act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a customer-first mindset. You supervise and perform all aspects of production and customer-faced interactions within the print and customer service areas of the store.
Sales Execution: Execute, communicate, and ensure understanding of flyer and promotional items. Demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers.
Leadership: Lead areas in the store, including cash and print, to achieve goals and targets. Cultivate a selling culture with associates by learning, adopting, and teaching new trends, products, and services.
Operational Excellence: Manage operational excellence and store brand standards in print.
Training & Development: Dedicate time for self-development and enable others to do the same. Conduct training of associates within the store and inspire continuous learning and development.

Some of what you will need

3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
1-2 years of experience in a print/graphic communications environment with working knowledge of graphic design principles.
Technical acumen to operate computer and printing equipment.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

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More about this job

Responsibilities

The supervisor leads the print and services team to drive sales, ensure operational excellence, and provide exceptional customer experiences. They are responsible for modeling the selling model, managing store standards, and conducting training for associates.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of experience in a print or graphic communications environment. Proficiency in operating printing equipment and strong leadership skills are required.

Skills

Customer service
Team leadership
Coaching
Sales execution
Print production
Graphic design principles
Operational excellence
Staff training
Conflict resolution
Multi-tasking
Prioritization
Technical acumen
Customer engagement
Retail management

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Print services
Customer service
Leadership
Graphic design
Sales
Operations
Training
Coaching
Staples
Production
Keyholder
Promotional items
Customer engagement
Store standards
Technical acumen

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