Retail Production Coordinator

Some of what you will do

The Retail Production Coordinator is responsible for planning and coordinating all orders that are routed to our print department. The individual will take responsibility for receiving inbound orders, sorting and prioritizing the orders, ensuring all components of orders are intact, validating the print readiness of orders, and routing orders into production. The coordinator will also be responsible for all communication activities with external customers, ensuring service orientation.

Specifically, You Will

• Frequently monitors dashboards for new orders.
• Schedules machines resources efficiently, prioritizes orders for production, and distributes orders to associates.
• Ensures all order components are available for production, including order instructions, hard copy and digital files.
• Verifies digital files are print ready and take corrective action as necessary that may include contacting customer for updates, additional clarification or return of order, or completing quick edits.
• Maintains an open line of communication with Hub customers, including spoke stores, sales force associates, Corporate and Regional offices as required.
• Executes production and finishing functions during periods of down time

Qualifications:

Some of what you need

• Completion of high school.
• College/Technical school Diploma in Printing is preferred.
• 3-4 Years of Retail or commercial printing experience.
• proficiency with computers and Microsoft software applications.
• Ability to plan, organize and prioritize efficiently to service our partners. 
• Ability to engage & resolve clients concern in a friendly and professional manner.

 

Some of what you will get

• Associate discount
• Health and Dental benefits
• RRSP/DPSP
• Performance bonuses
• Learning & Development programs
• And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.