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Staples Canada

Sales Associate

Brampton, ON, Canada

Part-time

Apply on fa-exhh-saasfaprod1.fa.ocs.oraclecloud.com About employer

Applications open in a new tab.

Job details

Job type: Part-time
Posting language: English
Posted: Nov 14, 2026

Original job description

Some of what you will do

Deliver exceptional customer service and enhance customer engagement and satisfaction.
Drive sales in the furniture, technology and supplies areas of the store.
Set and achieve sales and margin goals with store leaders.
Ensure operational excellence and uphold store brand standards.
Support all merchandising and signage standards including planograms and stocking.
Maintain Health & Safety, Asset Protection, and Privacy Policies.

Specifically, you will

Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs.
Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Maintain a clean and safe store environment by performing tasks like dusting, front-facing products, and ensuring demo units are clean and functional.

Some of what you need

3 months to 1 year of prior retail experience (preferred).
Strong customer service and communication skills.
Ability to work collaboratively in a team environment.

Some of what you will get

Associate Discount
Flexible Benefit Plans
Group RRSP Program
Learning and Development Programs
Associate Recognition Programs

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

Apply on fa-exhh-saasfaprod1.fa.ocs.oraclecloud.com About employer

More about this job

Responsibilities

The Sales Associate at Staples will help customers find and buy products, run point-of-sale transactions, and keep merchandising and store standards in place. They will also calm complex customer situations and refer them to a manager when needed.

Requirements

Candidates need strong customer service and communication skills and an ability to work well in a team. Prior retail experience of 3 months to 1 year is preferred.

Skills

Point of Sale (POS) systems
Customer service
Sales
Upselling and cross-selling
Merchandising
Planogram compliance
Signage standards
Shipping transactions
Conflict de-escalation
Teamwork
Communication
Product knowledge
Store cleaning and maintenance
Health and safety practices

Benefits

Associate discount
Flexible benefit plans
Group RRSP program
Learning and development programs
Associate recognition programs

Keywords

Sales Associate
Retail
Customer service
Point of Sale
POS
Merchandising
Planogram
Cash handling
Furniture
Technology
Office supplies
Staples
Part-time retail
Sales
Store operations
Asset protection

Seniority

Entry level

Perks

Flexible hours
Retirement plan
Employee discount

Tools

Point of Sale (POS) system

Languages

English

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Work requirements

Jobs in Canada