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Added 14 mins ago
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Staples Canada

Sales Associate-Print&Services

Brampton, ON, Canada

Full-time

Apply on fa-exhh-saasfaprod1.fa.ocs.oraclecloud.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 14, 2026

Original job description

Some of what you will do

Deliver exceptional customer service and proactively identify opportunities to enhance customer engagement and satisfaction.
Contribute to the success of the print and customer service areas of the store by utilizing our selling model within the store and learning all our products and services to offer informed recommendations.
Collaborate with store leaders to set and achieve sales and margin goals.
Perform in-store print production.
Maintain Health & Safety, Asset Protection, and Privacy Policies.

Specifically, you will

Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs.
Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
Fulfill steps required for intake or pick up of customer orders in Print, including filtering orders out of the print dashboard, phone, and at the counter.
Ensure machines are always stocked with paper, toners, and supplies. Catalogue all print orders according to company standards, accurately handling and binning orders. Prioritize orders into appropriate service paths.
Maintain merchandising and signage standards in and around print and cash areas, such as nesting tables, front cash queue, and counter displayers. Ensure accurate inventory control by following company protocols.
Learn and maintain all standards required in the Print and Services areas, ensuring all checklists, audits and brand standardization requirements are met.

Some of what you need

3 months to 1 year of prior retail experience (preferred).
Strong customer service and communication skills.
Ability to work collaboratively in a team environment.

Some of what you will get

Associate Discount
Flexible Benefit Plans
Group RRSP Program
Learning and Development Programs
Associate Recognition Programs

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

Apply on fa-exhh-saasfaprod1.fa.ocs.oraclecloud.com About employer

More about this job

Responsibilities

The Sales Associate at Staples Canada will serve customers, recommend print and services products, process transactions, and handle print orders. They will also keep the print area stocked and displays tidy.

Requirements

Staples Canada asks for strong customer service and communication skills and the ability to work well in a team. Prior retail experience of 3 months to 1 year is preferred.

Skills

Point of Sale (POS) systems
Print production
Customer service
Sales and upselling
Inventory control
Merchandising
Order intake and fulfillment
Shipping transactions
Cash handling
Communication
Teamwork
Product knowledge
Signage and displays
Health and safety compliance

Benefits

Associate discount
Flexible benefit plans
Group RRSP program
Learning and development programs
Associate recognition programs

Keywords

Sales Associate
retail sales
print services
in-store print production
point of sale
POS
customer service
merchandising
inventory control
order fulfillment
Staples
retail associate
cash handling
shipping transactions
visual merchandising
sales and margin goals

Seniority

Entry level

Perks

Flexible hours
Retirement plan
Employee discount

Tools

POS system
print dashboard
print machines

Report this job

Work requirements

Jobs in Ontario