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HEAD OF CREATIVE DEVELOPMENT
Allesoma
Halifax, NS · Greater Halifax Metropolitan Area
- Full-time
We are seeking a hands-on Head of Creative Development to lead a team of conceptual thinkers, brand builders, and storytellers responsible for defining the creative vision behind our…
Added 5 mins ago
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Software Architect
Arkion Identity Systems
Toronto, ON · Greater Toronto Area, Canada
- Full-time
This role requires strong expertise in cryptographic protocols, PKI, and secure API development. You will collaborate with development engineers, the cloud & deployment engineer, and…
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Team Lead - Yorkdale Shopping Centre, Toronto
Moncler
Toronto, ON · North York, ON
- Full-time
As a Team Lead, you will be an ambassador of the Brand. You will assist the Store Director/Store Manager and/or Client Advisor Manager (CAM) to coach and develop the team, build Client…
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RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…business architecture, stakeholder engagement, business case development, requirements analysis, user stories, process mapping, systems analysis, and I&IT project…
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Assistant Lead Foundations Engineer
Egis in Canada
Hamilton, ON
- $105,000 to $155,000 CAD / year
- Contract
As part of the development of our rail geotechnical team, Egis is searching for an Assistant Lead Foundations Engineer for rail transit projects.
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SM
RQ11531 – Scrum Master – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
…DevOps environments, CI/CD processes, stakeholder management, team facilitation, coaching, and Agile metrics. The successful candidate will support Agile development teams, facilitate Scrum…
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RQ11541 – UX Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Ability to define and lead UX projects, design workshops, and alignment sessions with stakeholders and business users.
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Head of Sales
Red Seal Fire Protection
Windsor, ON
- Full-time
- Hire, train and lead the team: an outbound caller first, then a closer once quotes pass 60 a month for two months running.
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RQ11612 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…business architecture, stakeholder engagement, business case development, requirements analysis, user stories, process mapping, systems analysis, and I&IT project…
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RQ10989 – Business Architect – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
The Business Architect will lead the development of business architecture artifacts and ensure alignment with enterprise standards and governance requirements throughout the project…
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SM
RQ11622 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
The Quality Assurance Specialist is responsible for the development of test plans, test scripts and test cases and executing these against the various components. The tester will work with…
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General Manager - Secure Destruction Recycling Facility
Clean Lifecycle Network (CLN)
Canada
- Full-time
CLN is seeking an experienced General Manager to lead the day-to-day operation of a secure destruction and materials recovery facility in Ancaster (Hamilton), Ontario. This is a hands-on,…
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Lead AI Engineer/QA
GeorgiaTEK Systems Inc.
Quebec, QC
- Contract
We're seeking an experienced QA Lead who can balance hands-on technical excellence with team leadership.
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Senior Manager, Admissions and Enrolment
International Business University
Toronto, ON
- Full-time
Lead and develop a high-performing team while promoting accountability, innovation, operational excellence, and a culture of continuous improvement.
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SH
Registered Nurse - Repost
Southern Health-Santé Sud
Portage la Prairie, MB
- Full-time
Be part of the Southern Health-Santé Sud team, who is rooted in what matters most. Joina region that offers a lifestyle like no other – a safe, peaceful, beautiful, fulfilling life for you…
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Full Stack Java Analyst - Investment Banking
Tech Talent International
Montreal, QC
- $75,000 to $80,000 CAD / year
- Full-time
…organizations in Canada/US. We are currently hiring a Java Technical Lead - Investment Banking for our global consulting…
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Software Developer - CRM - Senior (Lead exp)
Bevertec
Toronto, ON
- Contract
Job Role: Software Developer - CRM - Senior (Lead exp)
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SM
RQ11539 – UX Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Ability to define and lead UX projects, design workshops, and alignment sessions with stakeholders and business users.
Added 5 mins ago
SM
RQ11538 – UX Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Ability to define and lead UX projects and design workshops and alignment sessions with stakeholders and business users.
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Care Coordinator, Regular Full Time, Western Champlain, Renfrew
Ontario Health atHome
Renfrew, ON
- Full-time
Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our…
Added 5 mins ago
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Senior Civil Engineer
Insight Global
Peterborough, ON
- Full-time
…regulatory requirements. This role offers the opportunity to lead large-scale residential, commercial, industrial, institutional, mixed-use, and infill development projects while mentoring…
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Technical Lead - Runtime SDK
Ubisoft
Montreal, QC
- Full-time
As a Technical Lead within the Technology Group, you will define and guide the technological vision of our SDKs designed for game engines, ensuring maximum quality, performance, and…
Added 5 mins ago
BB
Regional Trade Development Manager (United Division)
Breakthru Beverage Group
Toronto, ON
- Full-time
As a Regional Trade Development Manager, you will be responsible for developing regional trade marketing plans which deliver upon both Brand strategies as well as customer goals to support…
Added 5 mins ago
TT
Java Technical Lead - Investment Banking
Tech Talent International
Montreal, QC
- $100,000 to $105,000 CAD / year
- Full-time
Lead the design, development, and delivery of Java-based applications and services.
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Bilingual Care Coordinator, Regular Full-Time, Congregate Care Team East, Labelle
Ontario Health atHome
Ottawa, ON
- Full-time
Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our…

Staples Canada

Senior Email & Lifecycle Specialist (Contract)

Richmond Hill, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3-10 years of experience in email marketing, lifecycle marketing, CRM, customer engagement, or e-commerce digital marketing.
Posting language: English
Posted: Oct 5, 2026

Original job description

Some of what you will do:

In this role, you will execute and optimize automated, lifecycle-driven email programs designed to engage customers at key moments throughout their shopping journey, including acquisition, category exploration, browse and cart abandonment, repeat purchasing, and personalized product recommendations. You'll work end-to-end journey planning, briefing, creative review, deployment, and performance analysis, ensuring communications are relevant, timely, personalized, and aligned with customer preferences, shopping behaviours, and lifecycle needs. You'll collaborate closely with Marketing, Analytics, Data Science, Technology and Agency partners to deliver email programs that drive customer engagement, revenue, and long-term customer value.

Specifically, You Will:

Execute and manage automated customer journeys and triggered email programs based on customer behaviours, interests, shopping affinities, and engagement signals.
Assist with email campaigns for various initiatives as required.
Support campaign planning, briefing, creative review, quality assurance, and deployment of email initiatives.
Develop, optimize, and maintain customer lifecycle journeys, identifying opportunities for new automated programs and enhancements based on customer behaviour and business objectives.
Analyze performance metrics, customer engagement trends, and campaign results to identify insights, optimization opportunities, and strategic recommendations.
Lead testing initiatives (subject lines, creative, messaging, cadence, segmentation, personalization, dynamic content, and offers) to improve engagement and performance.
Monitor key email KPIs and make data driven recommendations.
Support the implementation and optimization of dynamic content, metadata, and personalization capabilities across automated and promotional email programs.
Collaborate cross functionally with Marketing, Analytics, Technology, and Agency partners.
Ensure all communications align with brand standards and email best practices.
Stay current on email marketing, lifecycle marketing, personalization strategies, customer engagement trends, and emerging opportunities.

Some of what you need:

3-10 years of experience in email marketing, lifecycle marketing, CRM, customer engagement, or e-commerce digital marketing.
Hands on experience executing email campaigns and/or automated customer journeys.
Experience developing, mapping, and optimizing customer lifecycle journeys and automated marketing programs.
Experience working with email service providers or marketing automation platforms (e.g., Klaviyo or similar).
Excellent attention to detail, strong project management skills, and the ability to manage multiple initiatives in a fast-paced environment.

Physical demands/working conditions:

Office environment – Hybrid, with 4 days onsite in Richmond Hill, subject to the hybrid policy.

Some of what you will get:

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

#MakeAnImpact

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

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More about this job

Responsibilities

You will execute and optimize automated, lifecycle-driven email programs to engage customers throughout their shopping journey. You will also collaborate with cross-functional teams to analyze performance metrics and implement strategic improvements to drive customer engagement and revenue.

Requirements

The role requires 3-10 years of experience in email marketing, lifecycle marketing, or e-commerce digital marketing. Candidates must have hands-on experience with marketing automation platforms and strong project management skills.

Skills

Email marketing
Lifecycle marketing
CRM
E-commerce digital marketing
Marketing automation
Customer journey mapping
Campaign management
Performance analysis
Data-driven decision making
Project management
Segmentation
Personalization
Dynamic content
A/B testing
Klaviyo

Benefits

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Email marketing
Lifecycle marketing
CRM
E-commerce
Marketing automation
Klaviyo
Customer journey
Data science
Analytics
Performance metrics
Segmentation
Personalization
Dynamic content
A/B testing
Project management
Digital marketing
Customer engagement
Retention
Acquisition
KPIs

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