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Added 10 mins ago
UO
Program Assistant
University of British Columbia
Vancouver, BC · UBCV | Fred Kaiser Building (KAIS)
- $4,582 to $4,816 CAD / month
- Full-time
…administrative and reception support within the administrative services office. The Program Assistant ensures that departmental processes are accurate, timely, and consistent with UBC…
Added 10 mins ago
T
Personal Banking Associate - Ile des Soeurs (Part-time, 18.75h/week)
TD
Montreal, QC
- Part-time
Maîtrise de la suite MS Office (Word, Excel et Outlook),des logiciels de la succursale et d'Internet
Added 25 mins ago
R
Temporary Fashion Associate - RW&CO
RW&CO
Burnaby, BC
- Part-time
…together anywhere, whether they are working from home or at the office. Our brand is available in over 85 stores across Canada and online at rw-co.com. We’re powered by a team of creative,…
Added 25 mins ago
RJ
Payroll Associate
Raymond James Ltd.
Vancouver, BC
- Full-time
…department reporting to the Payroll Team Lead. The Payroll Associate is responsible for the accurate administration and processing of payroll for multiple entities across multiple…
Added 40 mins ago
B
Optical Associate - Part Time
BonLook
New Westminster, BC
- Part-time
Our FYidoctors New Westminster clinic is looking for someone like you to bring your exceptional skills and experience and join us as an Optical Associate to fill an existing vacancy!
Added 52 mins ago
FR
Security Floater
FirstService Residential Canada
Mississauga, ON
- Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 52 mins ago
FR
Security Floater
FirstService Residential Canada
Toronto, ON
- Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 52 mins ago
FR
Business Development Lead
FirstService Residential Canada
Mississauga, ON
- Full-time
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace…
Added 52 mins ago
FR
Security Floater
FirstService Residential Canada
Oshawa, ON
- Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 52 mins ago
FR
Security Floater
FirstService Residential Canada
Burlington, ON
- Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 52 mins ago
FR
Security Floater
FirstService Residential Canada
Hamilton, ON
- Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 52 mins ago
FR
Security Floater
FirstService Residential Canada
Oakville, ON
- Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 52 mins ago
FR
Security Floater
FirstService Residential Canada
Richmond Hill, ON
- Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 55 mins ago
Senior Product Manager
Questrade Financial Group
Toronto, ON
Work-life balance in a hybrid environment with at least 3 days in office
Added 55 mins ago
R
Associate, Wealth Management
RBC
Toronto, ON
- Full-time
As an Associate, you will be a trusted resource to our clients, advisors and branch. Use your administrative and operational skills to help our advisors manage and grow their business.…
Added 55 mins ago
R
Associate, Credit Management - Corporate Client Group
RBC
Toronto, ON
- Full-time
…have strong written and verbal communication skills? As an Associate, you will assist with the management of the portfolio of Corporate Client Group (CCG) Borrowers. This is a middle office…
Added 55 mins ago
P
Senior Associate-Financial Crime and AML
PwC
Toronto, ON · Montreal, QC
- Full-time
As a Senior Associate-Financial Crime and AML, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t…
Added 55 mins ago
Research Associate - INTERACT, Community Health & Epidemiology
University of Saskatchewan
Saskatoon, SK
Primary Purpose: This is research associate and project management role for the INTERACT study. The study is about the health and social impact of the incoming Bus Rapid Transit system in…
Added 1 hour ago
T
Customer Experience Associate
TD
Qualicum Beach, BC
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 1 hour ago
T
Personal Banking Associate - Conception Bay South
TD
Conception Bay South, NL
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries…
Added 1 hour ago
T
Customer Experience Associate
TD
Ottawa, ON
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 1 hour ago
SC
Senior Legal Counsel
Staples Canada
Richmond Hill, ON
- Full-time
Office environment – Hybrid, with 4 days onsite in Richmond Hill, subject to the hybrid policy.
Added 1 hour ago
AC
Regional Service Agent
Allstate Canada
Thunder Bay, ON
- Full-time
The Customer Service Senior Associate handles basic to complex telephone/email/chat/fax inquiries from internal and external customers in an efficient, professional, and accurate manner.…
Added 1 hour ago
MU
Associate Director, Alumni Engagement
McMaster University
Hamilton, ON
- Full-time
The Associate Director, Alumni Engagement is a key member of the Advancement team and plays a critical role in strengthening the University's reputation by cultivating meaningful and…
Added 1 hour ago
BV
SALES ASSOCIATE
Bikini Village
L'étang-du-nord, QC
- Full-time
Respect and apply the policies and procedures of the various head office departments (don’t worry, we’ll explain everything to you!);

Staples Canada

Senior Email & Lifecycle Specialist (Contract)

Richmond Hill, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3-10 years of experience in email marketing, lifecycle marketing, CRM, customer engagement, or e-commerce digital marketing.
Posting language: English
Posted: Oct 5, 2026

Original job description

Some of what you will do:

In this role, you will execute and optimize automated, lifecycle-driven email programs designed to engage customers at key moments throughout their shopping journey, including acquisition, category exploration, browse and cart abandonment, repeat purchasing, and personalized product recommendations. You'll work end-to-end journey planning, briefing, creative review, deployment, and performance analysis, ensuring communications are relevant, timely, personalized, and aligned with customer preferences, shopping behaviours, and lifecycle needs. You'll collaborate closely with Marketing, Analytics, Data Science, Technology and Agency partners to deliver email programs that drive customer engagement, revenue, and long-term customer value.

Specifically, You Will:

Execute and manage automated customer journeys and triggered email programs based on customer behaviours, interests, shopping affinities, and engagement signals.
Assist with email campaigns for various initiatives as required.
Support campaign planning, briefing, creative review, quality assurance, and deployment of email initiatives.
Develop, optimize, and maintain customer lifecycle journeys, identifying opportunities for new automated programs and enhancements based on customer behaviour and business objectives.
Analyze performance metrics, customer engagement trends, and campaign results to identify insights, optimization opportunities, and strategic recommendations.
Lead testing initiatives (subject lines, creative, messaging, cadence, segmentation, personalization, dynamic content, and offers) to improve engagement and performance.
Monitor key email KPIs and make data driven recommendations.
Support the implementation and optimization of dynamic content, metadata, and personalization capabilities across automated and promotional email programs.
Collaborate cross functionally with Marketing, Analytics, Technology, and Agency partners.
Ensure all communications align with brand standards and email best practices.
Stay current on email marketing, lifecycle marketing, personalization strategies, customer engagement trends, and emerging opportunities.

Some of what you need:

3-10 years of experience in email marketing, lifecycle marketing, CRM, customer engagement, or e-commerce digital marketing.
Hands on experience executing email campaigns and/or automated customer journeys.
Experience developing, mapping, and optimizing customer lifecycle journeys and automated marketing programs.
Experience working with email service providers or marketing automation platforms (e.g., Klaviyo or similar).
Excellent attention to detail, strong project management skills, and the ability to manage multiple initiatives in a fast-paced environment.

Physical demands/working conditions:

Office environment – Hybrid, with 4 days onsite in Richmond Hill, subject to the hybrid policy.

Some of what you will get:

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

#MakeAnImpact

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

You will execute and optimize automated, lifecycle-driven email programs to engage customers throughout their shopping journey. You will also collaborate with cross-functional teams to analyze performance metrics and implement strategic improvements to drive customer engagement and revenue.

Requirements

The role requires 3-10 years of experience in email marketing, lifecycle marketing, or e-commerce digital marketing. Candidates must have hands-on experience with marketing automation platforms and strong project management skills.

Skills

Email marketing
Lifecycle marketing
CRM
E-commerce digital marketing
Marketing automation
Customer journey mapping
Campaign management
Performance analysis
Data-driven decision making
Project management
Segmentation
Personalization
Dynamic content
A/B testing
Klaviyo

Benefits

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Email marketing
Lifecycle marketing
CRM
E-commerce
Marketing automation
Klaviyo
Customer journey
Data science
Analytics
Performance metrics
Segmentation
Personalization
Dynamic content
A/B testing
Project management
Digital marketing
Customer engagement
Retention
Acquisition
KPIs

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