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Added 1 min ago
SP
Vice President of Finance and Administration
Slemon Park Corporation
Slemon Park, PE
- Full-time
Lead the development and continuous improvement of policies, procedures, and controls that support consistent operations, protect assets from theft, fraud, and loss, and preserve…
Added 12 mins ago
BI
Director, International Business Transformation & Strategy Execution (flexible location)
B&R Industrial Automation GmbH
Montreal, QC · Saint-Laurent, Quebec, Canada
- Full-time
Lead resolution of systemic barriers at the interfaces between International Sales, Global Operations, IT, Finance, HR and other supporting functions, converting fragmented issues into…
Added 12 mins ago
M(
Senior Software Developer, Tooling Team
MaintainX (An Autodesk Company)
Remote, Canada
- $131,000 to $195,000 CAD / year
- Full-time
- Remote
In August 2026 MaintainX became part of Autodesk, joining Autodesk Operations Solutions, the organization unifying Autodesk's operations platform alongside Tandem, FlexSim and Fusion…
Added 26 mins ago
Project Manager (Building Systems - Construction)
PACT
ON · Mississauga, Ontario
Lead daily synchronization across corporate clients, internal operations departments, institutional design groups, and the general contractor or Design-Builder. Serve as an operational…
Added 26 mins ago
Deputy Environmental Lead (Construction)
PACT
ON · Mississauga, Ontario
The Deputy Environmental Lead will support the Environmental Lead in the planning, implementation, monitoring, and continuous improvement of environmental compliance and sustainability…
Added 27 mins ago
W
Principal Telecommunications Engineer
Worley
Calgary, AB
- Full-time
…This role provides technical leadership during all phases of design and supports construction and commissioning activities. The successful candidate will lead the architecture and overall…
Added 27 mins ago
W
Principal Telecommunications Engineer
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Sudbury, ON · Greater Sudbury, ON
- Full-time
…This role provides technical leadership during all phases of design and supports construction and commissioning activities. The successful candidate will lead the architecture and overall…
Added 27 mins ago
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Principal Telecommunications Engineer
Worley
Markham, ON
- Full-time
…This role provides technical leadership during all phases of design and supports construction and commissioning activities. The successful candidate will lead the architecture and overall…
Added 27 mins ago
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Principal Telecommunications Engineer
Worley
Oakville, ON
- Full-time
…This role provides technical leadership during all phases of design and supports construction and commissioning activities. The successful candidate will lead the architecture and overall…
Added 27 mins ago
W
Principal Telecommunications Engineer
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AB · Edmonton, AB
- Full-time
…This role provides technical leadership during all phases of design and supports construction and commissioning activities. The successful candidate will lead the architecture and overall…
Added 56 mins ago
SAP Service Management Consultant
Syntax
Thornhill, ON
…continued growth, we are seeking experienced SAP professionals to lead solution design, ensure delivery excellence, and support client transformation initiatives across complex SAP…
Added 56 mins ago
Software Engineering Team Lead - Industrial Automation & Robotics Platform
Lincoln Electric
Hamilton, ON
We are seeking a hands-on Software Engineering Team Lead to lead the development, support, and continuous improvement of an industrial automation platform that orchestrates machine…
Added 56 mins ago
FH
Portfolio Manager
Fraser Health
Surrey, BC
- Full-time
…accountable for enterprise-wide business and clinical information systems projects; manages timelines and resources; develops project budgets provides leadership to team members and…
Added 56 mins ago
K
Senior Consultant, ServiceNow
KPMG
ON · Kitchener, Ontario
- Full-time
Our IT strategy and systems implementation skills help customers execute their transformation strategies with the technology best suited to their business, data, and information needs.
Added 56 mins ago
W
Senior / Lead Piping Designer
Wood
Edmonton, AB
- Full-time
Wood is currently recruiting for a Lead Piping Designer to join our Edmonton office within the Oil & Gas Canada business unit. We are looking for a motivated, energetic individual with…
Added 56 mins ago
Operations Advisor
Independent Electricity System Operator
Canada
Collaborate with some of the brightest minds across engineering, operations, IT, and market development to align decisions, remove barriers, and keep major initiatives moving forward.
Added 57 mins ago
IT
Director of Applications, Data & Integration
Ignite Technical Resources
Vancouver, BC
- Full-time
The Director, Applications & Data Engineering will lead enterprise application architecture, software engineering, data management, and integration capabilities. This role focuses on…
Added 1 hour ago
Nuclear Services Technologist
ATS Automation
Cambridge, ON
…and performance. This role requires knowledge of nuclear tool design, analysis, operation, and maintenance in radioactive environments. Key systems include reactor inspection and…
Added 1 hour ago
Senior Software Dev Engineer, Route 53 Health Checks and Console Core
Amazon
Vancouver, BC
…development process the team runs on across coding, testing, and operations, decide which tools and practices we adopt, measure whether they make us faster and safer, and roll what works…
Added 1 hour ago
U
Associate Monetization Director
Ubisoft
Montreal, QC
- Full-time
As an Associate Monetization Director, you will assume responsibility for the design, production and operation of tactical elements of monetization strategies and mechanisms. You will also…
Added 1 hour ago
B
Electricial Engineer
Baffinland
Clyde River, NU
- Full-time
Process control systems design, optimization and troubleshooting
Added 1 hour ago
AC
Hospitality Supervisor
Aramark Canada
Calgary, AB
- Internship
Design and implement training programs to ensure that all staff are well-versed in daily job functions, safety awareness, and Aramark policies and procedures.
Added 1 hour ago
KC
Lead (Chief) Satellite Systems Engineer
Kepler Communications
Toronto, ON
- Full-time
As a Lead (Chief) Satellite Systems Engineer, you will serve as a primary technical authority for satellite and space-system development programs, ensuring the integrity of system design,…
Added 1 hour ago
Staff Software Engineer, Identity Threat Protection
Okta
Toronto, ON
…relentless automated testing, rigorous code reviews, and the design of systems for massive, planetary-scale operations. As a Staff Engineer, you are a player-coach and a standard-setter,…
Added 1 hour ago
B
Senior Analyst, Campaign Delivery
BMO
Toronto, ON · BMOPLACE
- Full-time
Support the lead generation cycle by monitoring file execution processes and ensure final output meets regulatory requirements, is complete and available for execution by internal systems…

Staples Canada

Senior Manager, Merchandising and ERP Systems

Richmond Hill, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Some of what you will do:

Lead the Merchandising and ERP Systems team, responsible for the day-to-day delivery, enhancement, and support of Staples’ Merchandising, Replenishment, and Procurement systems, along with the Retail and Finance modules of the enterprise ERP platform. Build and maintain strong working relationships with Merchandising, Finance, and Retail Operations stakeholders to ensure systems support current and future business requirements. Manage the team’s Technical Product Owners and support staff, providing coaching, prioritization, and performance management. Coordinate with ERP and Merchandising system vendors and support teams to ensure SLAs are met and enhancements are delivered on time. Partner with the Director, Supply Chain Systems and other IT leaders on cross-portfolio alignment and data integration initiatives.

Specifically, You Will:

Manage and prioritize the enhancement and support backlog for Merchandising, Replenishment, Procurement, and ERP (Retail / Finance) systems.
Lead, coach, and develop a team including a Manager and Technical Product Owners.
Serve as the go-to subject matter expert for Merchandising and ERP systems on cross-functional projects.
Review and approve vendor configuration, design, and modification specifications for Merchandising and ERP enhancements.
Work with other IT teams to integrate Merchandising and ERP systems into Staples Canada’s broader IT infrastructure.
Coordinate with IT support and vendor support teams to ensure production issues are resolved within SLA.
Prepare and review detailed project documentation, assign appropriate tasks, and provide a sound design for requested enhancements.
React quickly to changing business needs and recommend appropriate system enhancements.
Establish strong working relationships with Merchandising, Finance, and Retail Operations end users to gain a practical understanding of business procedures, policies, and daily operational processes.
Manage the team’s performance, providing coaching and guidance when necessary.

Some of what you need:

Post-secondary education in Computer Science, Business, or a related field, or equivalent work experience.
Minimum 8 years of progressive experience in IT, preferably within Merchandising, Retail, or ERP systems.
Minimum 3 years of IT management experience.
Experience supporting a large North American retail or e-commerce business.

In-depth working knowledge of Merchandising and Replenishment systems and their supporting business processes.
Strong understanding of ERP systems (Retail and Finance modules) and their integration with Merchandising and Supply Chain systems.
Excellent problem-solving and analytical skills.
Very good understanding of SDLC (Agile or Waterfall).
Excellent communication skills; comfortable working with both technical and non-technical business stakeholders.
Skilled in coaching, mentoring, and giving feedback.
Fluent in Microsoft Office Suite (Outlook / Word / Excel / PowerPoint).

Physical demands/working conditions:

Office environment – Hybrid, with 4 days onsite in Richmond Hill, subject to the hybrid policy.
Occasional travel to other Staples sites as required to support projects and stakeholder engagement.

Some of what you will get:

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

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More about this job

Responsibilities

Lead the Merchandising and ERP Systems team to ensure the delivery, enhancement, and support of critical retail and finance platforms. Manage technical product owners and collaborate with stakeholders to align system capabilities with business requirements.

Requirements

Requires at least 8 years of IT experience with a focus on merchandising, retail, or ERP systems, including 3 years in a management role. Candidates should hold post-secondary education in Computer Science, Business, or a related field.

Skills

Merchandising systems
ERP systems
Replenishment systems
Procurement systems
Retail operations
Finance modules
Technical product management
Team leadership
SDLC
Agile
Waterfall
Data integration
Vendor management
Problem-solving
Analytical skills
Communication

Benefits

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Merchandising
ERP
Replenishment
Procurement
Retail
Finance
Technical Product Owner
SDLC
Agile
Waterfall
Supply Chain
IT Infrastructure
SLA
Project Management
Microsoft Office
Performance Management
Data Integration
Stakeholder Management

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