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Added 7 mins ago
Rig Manager - Drilling
Western Energy Services Corp.
Leduc, AB
The Rig Manager reports directly to the Field Superintendent. The Rig Manager is primarily responsible for directing the actual operations of the drilling rig and work performed by the…
Added 7 mins ago
OD
Garage Door Installer Helper
Overhead Door
Edmonton, AB
- Full-time
We have an immediate opening for a Garage Door Installer Helper located in the Edmonton branch. Reporting to the Field Operations Manager, the helper will work as part of a two-person crew,…
Added 7 mins ago
SM
RQ11680 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…hands-on knowledge of PeopleSoft HCM upgrades, PeopleSoft Update Manager (PUM), PeopleTools upgrades, Fluid and Classic+ interfaces, and HR-related modules, including Absence Management,…
Added 7 mins ago
B|
Gestionnaire des opérations | Operations Manager
Bloom | Digital Marketing Agency
Montreal, QC
- Full-time
Nous recherchons un(e) gestionnaire des opérations très organisé(e), calé(e) en technologie et adaptable pour superviser et optimiser les systèmes internes, les outils numériques et les…
Added 7 mins ago
RN
Sales Planning & Strategy Manager
Riverside Natural Foods Ltd. (Home of MadeGood)
Toronto, ON · North York, ON
- Full-time
The Sales Planning and Strategy Manager leads the sales planning and strategy for the Canadian retail grocery business, connecting cross-functional partners to translate approved commercial…
Added 7 mins ago
GM
Business Operations & Product Development Manager
Global Medical Products Inc.
Burlington, ON
- Full-time
We are seeking a Business Operations & Product Development Manager to play a key role in strengthening our day-to-day operations, driving strategic initiatives, and expanding our product…
Added 22 mins ago
B
Gestionnaire des opérations | Operations Manager
Bloom
Montreal, QC
- Full-time
Nous recherchons un(e) gestionnaire des opérations très organisé(e), calé(e) en technologie et adaptable pour superviser et optimiser les systèmes internes, les outils numériques et les…
Added 22 mins ago
RG
Director, FP&A
Regional Group
Ottawa, ON
- Full-time
…in development, construction, asset management, and property operations to deliver exceptional value and experiences. Through our homebuilding division, eQ Homes, we continue to set the…
Added 22 mins ago
SC
IT Operations Process Coordinator
Staples Canada
Richmond Hill, ON
- Full-time
Maintain project trackers and flag schedule or resource risks to the Manager, Data Center Operations.
Added 22 mins ago
Senior Manager, Global AP&P - Finance
Scotiabank
Toronto, ON
…regulations, internal policies, and procedures The FP&A Senior Manager reports to Director, GTB FP&A and is responsible for consolidating the financial planning and performance analysis…
Added 22 mins ago
SL
Specialist, Global Digital Channels
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Reporting to the Manager, Global Digital Channels, the Specialist, Global Digital Channels will support the management and optimization of Sun Life's corporate website portfolio, including…
Added 22 mins ago
B
Lead Cloud Software Developer - (AWS / AI / Real Time Payment Systems)
BMO
Toronto, ON · BMOPLACE
- Full-time
…processes, and conducting software testing and maintenance. Specific project areas of focus includes translating user requirements into technical specifications, writing code and managing…
Added 36 mins ago
H
Manager - Primary Health Care
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: The Manager, Clinical Integration - Primary Health Care is a key leader in Saskatchewan health care, partnering with system leaders to achieve our province's healthcare…
Added 36 mins ago
T
Customer Success Manager
Trivium
Remote, Canada
- Remote
Clear growth path: lead a team of CSMs as CSM Manager, with room to grow into pod management / operations leadership.
Added 36 mins ago
S
Consultant aux ventes / Sales Consultant (Rive-Sud)
Sysco
Montreal, QC · Sysco Grand Montreal
- Full-time
. Se fier aux outils PMT et Deal Manager pour soutenir la croissance du territoire et de la part de marché.
Added 36 mins ago
D
System Validation Analyst (12 month contract)
Dynacare
Brampton, ON
- Contract
…products and services and new equipment utilized in the laboratory operations, specifically changes involving AS400, Omnitech V6 and V12, middleware (Instrument Manager, Myla, etc.), Lab…
Added 36 mins ago
PROJECT MANAGER BUSINESS TRANSFORMATION (PERFORMANCE MEASUREMENT)
City of Toronto
Toronto, ON
Recommends to Manager for the overall scheduling of projects. Communicates to Manager any potential situations of media attention; makes recommendation on course of action and ensures the…
Added 36 mins ago
AL
Certification and Testing Manager
Applus+ Laboratories
Toronto, ON
- $120,000 to $140,000 CAD / year
- Full-time
Job Posting Title Certification and Testing Manager
Added 36 mins ago
SM
Information Services Manager
Simcoe Muskoka Family Connexions
Barrie, ON
- Full-time
…County and the District of Muskoka. The Information Services Manager provides leadership and oversight for the Agency’s Information Services operations, technology infrastructure,…
Added 36 mins ago
PR
Pre-Production Coordinator
Precision Record Pressing
Toronto, ON
- $60,803.6 CAD / year
- Full-time
Organizing and vetting project information submitted by the Account Manager
Added 36 mins ago
AB
A National Service Manager (Retail & Fixtures)
ACI Brands Inc.
Milton, ON
- Full-time
A National Service Manager (Retail & Fixtures) is typically responsible for ensuring retail fixtures, displays, shelving, signage, and store equipment are installed, maintained, repaired,…
Added 36 mins ago
T
Assistant Project Manager
TEEMA
Surrey, BC
- $37 to $55 CAD / hour
- Contract
We are looking for an experienced Facilities Coordination Project Manager to oversee day-to-day facility operations, coordinate maintenance activities, and support projects at an…
Added 52 mins ago
Technical Business Development - Power & Drives (Process Electrification)
Spartan Controls Ltd.
Burnaby, BC
…automation we assist customers improving their Safety, Reliability, Operations and…
Added 52 mins ago
Manager, GTB Financial Planning & Analysis - Finance
Scotiabank
Toronto, ON
…governing regulations, internal policies, and procedures. The FP&A Manager reports to Director, GTB FP&A and is responsible for consolidating the financial planning and performance analysis…
Added 1 hour ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to…

Staples Canada

Senior Manager, Merchandising and ERP Systems

Richmond Hill, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Some of what you will do:

Lead the Merchandising and ERP Systems team, responsible for the day-to-day delivery, enhancement, and support of Staples’ Merchandising, Replenishment, and Procurement systems, along with the Retail and Finance modules of the enterprise ERP platform. Build and maintain strong working relationships with Merchandising, Finance, and Retail Operations stakeholders to ensure systems support current and future business requirements. Manage the team’s Technical Product Owners and support staff, providing coaching, prioritization, and performance management. Coordinate with ERP and Merchandising system vendors and support teams to ensure SLAs are met and enhancements are delivered on time. Partner with the Director, Supply Chain Systems and other IT leaders on cross-portfolio alignment and data integration initiatives.

Specifically, You Will:

Manage and prioritize the enhancement and support backlog for Merchandising, Replenishment, Procurement, and ERP (Retail / Finance) systems.
Lead, coach, and develop a team including a Manager and Technical Product Owners.
Serve as the go-to subject matter expert for Merchandising and ERP systems on cross-functional projects.
Review and approve vendor configuration, design, and modification specifications for Merchandising and ERP enhancements.
Work with other IT teams to integrate Merchandising and ERP systems into Staples Canada’s broader IT infrastructure.
Coordinate with IT support and vendor support teams to ensure production issues are resolved within SLA.
Prepare and review detailed project documentation, assign appropriate tasks, and provide a sound design for requested enhancements.
React quickly to changing business needs and recommend appropriate system enhancements.
Establish strong working relationships with Merchandising, Finance, and Retail Operations end users to gain a practical understanding of business procedures, policies, and daily operational processes.
Manage the team’s performance, providing coaching and guidance when necessary.

Some of what you need:

Post-secondary education in Computer Science, Business, or a related field, or equivalent work experience.
Minimum 8 years of progressive experience in IT, preferably within Merchandising, Retail, or ERP systems.
Minimum 3 years of IT management experience.
Experience supporting a large North American retail or e-commerce business.

In-depth working knowledge of Merchandising and Replenishment systems and their supporting business processes.
Strong understanding of ERP systems (Retail and Finance modules) and their integration with Merchandising and Supply Chain systems.
Excellent problem-solving and analytical skills.
Very good understanding of SDLC (Agile or Waterfall).
Excellent communication skills; comfortable working with both technical and non-technical business stakeholders.
Skilled in coaching, mentoring, and giving feedback.
Fluent in Microsoft Office Suite (Outlook / Word / Excel / PowerPoint).

Physical demands/working conditions:

Office environment – Hybrid, with 4 days onsite in Richmond Hill, subject to the hybrid policy.
Occasional travel to other Staples sites as required to support projects and stakeholder engagement.

Some of what you will get:

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

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More about this job

Responsibilities

Lead the Merchandising and ERP Systems team to ensure the delivery, enhancement, and support of critical retail and finance platforms. Manage technical product owners and collaborate with stakeholders to align system capabilities with business requirements.

Requirements

Requires at least 8 years of IT experience with a focus on merchandising, retail, or ERP systems, including 3 years in a management role. Candidates should hold post-secondary education in Computer Science, Business, or a related field.

Skills

Merchandising systems
ERP systems
Replenishment systems
Procurement systems
Retail operations
Finance modules
Technical product management
Team leadership
SDLC
Agile
Waterfall
Data integration
Vendor management
Problem-solving
Analytical skills
Communication

Benefits

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Merchandising
ERP
Replenishment
Procurement
Retail
Finance
Technical Product Owner
SDLC
Agile
Waterfall
Supply Chain
IT Infrastructure
SLA
Project Management
Microsoft Office
Performance Management
Data Integration
Stakeholder Management

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