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Added 32 mins ago
CO
Manager Policy and Risk Management
City of Saint John
Saint John, NB
- Full-time
The Manager Policy and Risk Management is responsible for research and analysis, policy and procedures, and risk management.
Added 1 hour ago
T
Business Development Manager
Tru
Toronto, ON
- Full-time
Tru Inc. is seeking a Business Development Manager. We have one (1) permanent position available for an immediate start. This position reports to the Chief Revenue Officer.
Added 1 hour ago
T
Account Manager
Tru
Toronto, ON
- Full-time
Tru Inc. is hiring an Account Manager for an immediate permanent opportunity. This role is ideal for someone with strong experience in client services, digital marketing, technology…
Added 1 hour ago
T
Regional Event Planner
TD
Vancouver, BC
- Full-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 3 hours ago
B
Senior Sales Manager
BoomerangFX
ON · Ontario, Canada
- Full-time
Reporting to the CEO, as the Senior Sales Manager, you will play a pivotal role in driving strategic revenue growth, forming influential partnerships, and expanding our market presence…
Added 3 hours ago
CC
Senior Product Manager RQ11741 (CANADA) - Onsite
Computer Consultants International, Inc.
Toronto, ON
- Contract
Added 3 hours ago
OC
Senior Operations Manager
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OCWA - KT West Cluster Office
- Full-time
…technical solutions to support client operations and OCWA business development…
Added 3 hours ago
FS
Mechanical Designer
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Canada
- Full-time
…San Jose. We specialize in leading-edge electronic product development, with hardware, embedded software, FPGA/ASIC, mechanical/thermal, and signal integrity teams working together to…
Added 3 hours ago
Sr Advr, Bus Cont & Emerg Pln
Hydro One Networks Inc
To Be Determined, ON
Reporting to the Senior Manager of Emergency Management, the successful candidate will be responsible for supporting and leading:
Added 3 hours ago
Senior Manager Real Estate, Project Delivery
Hydro One Networks Inc
Markham, ON
The Senior Manager, Real Estate Capital Delivery leads Hydro One's facilities capital delivery and workplace modernization programs, overseeing the planning and execution of sustainment…
Added 3 hours ago
FS
Mechanical Designer
Fidus Systems
Remote, Canada
- Full-time
- Remote
…San Jose. We specialize in leading-edge electronic product development, with hardware, embedded software, FPGA/ASIC, mechanical/thermal, and signal integrity teams working together to…
Added 4 hours ago
C
Director of Health, Safety & Environment
Clutch
Mississauga, ON
- Full-time
7+ years of progressive HSE experience, including at least 3 years in a senior leadership role (Senior Manager, Director or equivalent) with national or multi-site accountability.
Added 4 hours ago
W
Senior Manager, Structural Engineer
Worley
Vancouver, BC
- Full-time
Advise on all technical aspects of marine structural engineering work, such as development of design criteria, preparation of engineering calculations, analyses, and studies, development of…
Added 6 hours ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Communications and Public Affairs, the Communications Assistant plays a key role in executing on a number of communications tactics for both sites of the Brant…
Added 7 hours ago
TT
Senior Coordinator, Human Resources
Toronto Tempo
Toronto, ON
- Full-time
Reporting to the Manager, Human Resources, the Senior Coordinator, Human Resources is a strategic, detail-oriented go getter who has experience in finding top talent, building…
Added 7 hours ago
Director of Health, Safety & Environment
Clutch Technologies Inc.
Mississauga, ON
7+ years of progressive HSE experience, including at least 3 years in a senior leadership role (Senior Manager, Director or equivalent) with national or multi-site accountability.
Added 8 hours ago
Quality Assurance - Quality Assurance Manager
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Winnipeg, MB
We are looking for an experienced Quality Manager to provide quality leadership and regulatory oversight across Target Healthcare Canada.
Added 8 hours ago
TW
Manager, Treasury Risk
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We’re looking for a strategic, collaborative, and proactive leader to come on board as our Manager, Treasury Risk. In this role, you’ll provide leadership and subject matter expertise over…
Added 8 hours ago
TW
Manager, Mortgage Specialty Services
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- Full-time
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Added 8 hours ago
CC
Manager, Learning & Development
Compass Canada
ON · Mississauga, ON
- Full-time
We’re looking for a Manager, Learning & Development to help build the foundation of how we onboard, develop and grow talent, while modernizing how learning drives capability across our…
Added 8 hours ago
CC
Regional Retail Marketing Manager
Compass Canada
Toronto, ON
- Full-time
As a Regional Retail Marketing Manager, you will be a hands-on field leader responsible for driving Same Store Sales (SSS) growth across a portfolio of key accounts within Food Service and…
Added 8 hours ago
CC
Treasury Manager - Corporate
Compass Canada
London, ON
- Full-time
Reporting to the Senior Manager, Treasury, you will oversee key cash-management, banking, payment, reconciliation, reporting, audit-support and treasury-system activities. You will partner…
Added 8 hours ago
CO
Human Resources Coordinator
County of Middlesex
London, ON
- Full-time
…employee and labour relations, health and safety, and training and development within the County of Middlesex. The successful candidate will be integral in the implementation and…
Added 8 hours ago
TW
Manager, Dealer Finance Sales
Thrive Wealth Management
Regina, SK
- Full-time
We’re looking for a dynamic, highly motivated, leader to come on board as our Manager, Dealer Finance Sales to help shape the future of Dealer Finance across CU Dealer Finance Corporation…
Added 8 hours ago
B
Associate, Equity Derivatives Trade Desk Support
BMO
Toronto, ON · FCP
- Full-time
Resolves standard and relatively straightforward issues, referring non-routine issues to more senior team members and/or manager.

Staples Canada

Senior Manager, Merchandising and ERP Systems

Richmond Hill, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Some of what you will do:

Lead the Merchandising and ERP Systems team, responsible for the day-to-day delivery, enhancement, and support of Staples’ Merchandising, Replenishment, and Procurement systems, along with the Retail and Finance modules of the enterprise ERP platform. Build and maintain strong working relationships with Merchandising, Finance, and Retail Operations stakeholders to ensure systems support current and future business requirements. Manage the team’s Technical Product Owners and support staff, providing coaching, prioritization, and performance management. Coordinate with ERP and Merchandising system vendors and support teams to ensure SLAs are met and enhancements are delivered on time. Partner with the Director, Supply Chain Systems and other IT leaders on cross-portfolio alignment and data integration initiatives.

Specifically, You Will:

Manage and prioritize the enhancement and support backlog for Merchandising, Replenishment, Procurement, and ERP (Retail / Finance) systems.
Lead, coach, and develop a team including a Manager and Technical Product Owners.
Serve as the go-to subject matter expert for Merchandising and ERP systems on cross-functional projects.
Review and approve vendor configuration, design, and modification specifications for Merchandising and ERP enhancements.
Work with other IT teams to integrate Merchandising and ERP systems into Staples Canada’s broader IT infrastructure.
Coordinate with IT support and vendor support teams to ensure production issues are resolved within SLA.
Prepare and review detailed project documentation, assign appropriate tasks, and provide a sound design for requested enhancements.
React quickly to changing business needs and recommend appropriate system enhancements.
Establish strong working relationships with Merchandising, Finance, and Retail Operations end users to gain a practical understanding of business procedures, policies, and daily operational processes.
Manage the team’s performance, providing coaching and guidance when necessary.

Some of what you need:

Post-secondary education in Computer Science, Business, or a related field, or equivalent work experience.
Minimum 8 years of progressive experience in IT, preferably within Merchandising, Retail, or ERP systems.
Minimum 3 years of IT management experience.
Experience supporting a large North American retail or e-commerce business.

In-depth working knowledge of Merchandising and Replenishment systems and their supporting business processes.
Strong understanding of ERP systems (Retail and Finance modules) and their integration with Merchandising and Supply Chain systems.
Excellent problem-solving and analytical skills.
Very good understanding of SDLC (Agile or Waterfall).
Excellent communication skills; comfortable working with both technical and non-technical business stakeholders.
Skilled in coaching, mentoring, and giving feedback.
Fluent in Microsoft Office Suite (Outlook / Word / Excel / PowerPoint).

Physical demands/working conditions:

Office environment – Hybrid, with 4 days onsite in Richmond Hill, subject to the hybrid policy.
Occasional travel to other Staples sites as required to support projects and stakeholder engagement.

Some of what you will get:

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

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More about this job

Responsibilities

Lead the Merchandising and ERP Systems team to ensure the delivery, enhancement, and support of critical retail and finance platforms. Manage technical product owners and collaborate with stakeholders to align system capabilities with business requirements.

Requirements

Requires at least 8 years of IT experience with a focus on merchandising, retail, or ERP systems, including 3 years in a management role. Candidates should hold post-secondary education in Computer Science, Business, or a related field.

Skills

Merchandising systems
ERP systems
Replenishment systems
Procurement systems
Retail operations
Finance modules
Technical product management
Team leadership
SDLC
Agile
Waterfall
Data integration
Vendor management
Problem-solving
Analytical skills
Communication

Benefits

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Merchandising
ERP
Replenishment
Procurement
Retail
Finance
Technical Product Owner
SDLC
Agile
Waterfall
Supply Chain
IT Infrastructure
SLA
Project Management
Microsoft Office
Performance Management
Data Integration
Stakeholder Management

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