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Staples Canada

Wireless Sales Consultant

Surrey, BC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3 months to 1 year of wireless sales or sales experience
Posting language: English
Posted: Nov 5, 2026

Original job description

Some of what you will do

As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates. Passionate about wireless technology, you continuously grow your knowledge by committing to ongoing self-development and interact with the larger store team and other business units to share your expertise. Primarily a sales position, you help our consumers and business customers achieve their working & learning goals by sharing their knowledge, experiences, and enthusiasm on the latest wireless products, services, and trends.

Specifically, you will:

Connect, share, and partner with customers, identify and convert wireless and wireline sales opportunities
Help customers by meeting and exceeding their needs. Be an expert with our product and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value
Partner with the store team overall to create awareness of offers. Build enthusiasm for wireless and encourage referrals
Responsible for achieving personal sales goals
Maintain company merchandising standards, including current pricing
Support asset protection procedures and privacy standards
Stay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc)
Effectively resolves customer concerns and escalates to management when appropriate

Qualifications

Some of what you need:

3 months to 1 year of wireless sales or sales experience
Customer focus and service orientation
Demonstrates strong selling ability
Demonstrates ability to coach others
Capacity to communicate with clients effectively using a variety of mediums
Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers
Technology savvy
Curious
Approachable
Passionate
Problem solver

Some perks and benefits

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

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More about this job

Responsibilities

You will act as a wireless sales consultant to drive sales, provide expert product advice, and ensure a high-quality customer experience. Additionally, you will maintain store merchandising standards and collaborate with the team to achieve personal and store-wide sales goals.

Requirements

The role requires 3 months to 1 year of sales experience, preferably in the wireless industry. Candidates must demonstrate strong communication skills, a customer-focused mindset, and the ability to effectively organize daily responsibilities.

Skills

Wireless sales
Customer experience
Sales
Product expertise
Communication
Coaching
Planning
Organization
Prioritization
Technology savvy
Problem solving
Merchandising
Asset protection

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Wireless
Sales
Retail
Customer Service
Merchandising
Asset Protection
Wireline
Sales Goals
Product Knowledge
Communication
Problem Solving
Technology
Consultant

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