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Added 3 mins ago
Part-Time Retail Store Associate - HOMESENSE Island Home Centre
TJX Canada – Winners, Marshalls, HomeSense
Victoria, BC
Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 19 mins ago
CN - Strategic Account Rep
MSC Industrial Supply Co.
Windsor, ON
Full-time
…and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to…
Added 49 mins ago
Retail Store Associate Part Time WINNERS Tillicum Mall
TJX Canada – Winners, Marshalls, HomeSense
Victoria, BC
Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 49 mins ago
Retail Store Associate Part time winners
TJX Canada – Winners, Marshalls, HomeSense
AB · Edmonton, AB
Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 49 mins ago
Retail Store Associate Part Time Seasonal Marshalls - Upper James
TJX Canada – Winners, Marshalls, HomeSense
Hamilton, ON
Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 49 mins ago
Retail Store Associate Part Time Winners - Bay Centre
TJX Canada – Winners, Marshalls, HomeSense
Victoria, BC
Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 49 mins ago
Inside Sales/Shipping & Receiving Associate
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Full-time
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Added 49 mins ago
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Retail Store Associate, Part Time, Winner
TJX Canada – Winners, Marshalls, HomeSense
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Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 1 hour ago
Seasonal Retail Store Associate Part Time HomeSense - Medicine Hat Mall
TJX Canada – Winners, Marshalls, HomeSense
Medicine Hat, AB
Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 1 hour ago
Retail Store Associate, Part Time, Homesense-Richmond
TJX Canada – Winners, Marshalls, HomeSense
Richmond, BC
Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 1 hour ago
Retail Store Associate Full time Marshalls - Vancouver Downtown
TJX Canada – Winners, Marshalls, HomeSense
Vancouver, BC
Full-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 1 hour ago
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TJX Canada – Winners, Marshalls, HomeSense
Kingston, ON
Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 1 hour ago
Full time position Retail Store Associate Winners Milton
TJX Canada – Winners, Marshalls, HomeSense
Milton, ON
Full-time
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Added 1 hour ago
Retail Store Associate Seasonal Part Time Winners - Etobicoke
TJX Canada – Winners, Marshalls, HomeSense
Toronto, ON · Etobicoke, ON
Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 1 hour ago
(CAN) Consumables Associate
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Contract
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Added 1 hour ago
(CAN) Cashier
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…skills in the retail industry. A Cashier provides exemplary customer service during the checkout process to drive customer loyalty. A Cashier is a total loss champion, protecting company…
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(CAN) Cashier
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Added 1 hour ago
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$15 CAD / hour
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Added 1 hour ago
(CAN) Fashion Associate
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Added 1 hour ago
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Added 1 hour ago
(CAN) Front End Checkout Team Associate
Walmart Canada
Bathurst, NB
Full-time
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Added 1 hour ago
(CAN) Cashier
Walmart Canada
Kingston, ON
Full-time
…skills in the retail industry. A Cashier provides exemplary customer service during the checkout process to drive customer loyalty. A Cashier is a total loss champion, protecting company…
Added 1 hour ago
(CAN) Consumables Associate
Walmart Canada
Windsor, ON
Full-time
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Staples Canada

Wireless Sales Supervisor

Richmond Hill, ON, Canada

Job type: Full-time
Experience: 2+ years of Wireless Sales experience
Posting language: English
Posted: Sep 24, 2026

Apply About employer

Applications open in a new tab.

Original job description

Who we are

As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions.

If that’s you, let’s work, learn and grow together.

Some perks and benefits:

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We are building an inclusive and diverse team

Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Some of what you will do

As the Wireless Sales Supervisor, you are a champion of the customer experience in the wireless department. You help our consumers and business customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the latest wireless tech products, services, and trends. Primarily a sales position, you will partner with management to determine and deliver on daily financial/ non-financial goals. Passionate about wireless technology, you continuously grow their knowledge by committing to ongoing self-development and interact with the larger store team and other business units by sharing your expertise.

Specifically, you will:

Partner with management to identify and achieve short and long-term goals for the wireless department
Ensure team understands connection between store financial success and the wireless department
Lead and model selling by cultivating a selling culture with associates to achieve current goals and targets
Lead and model unlocking the whole store play by engaging with customers and associates in other departments when not engaged with a customer at the wireless kiosk
Effectively resolve customer concerns and escalates to management when appropriate
Perform follow-up calls to solicit feedback on sales and promote additional products and services where applicable
Take opportunities to identify and grow new business opportunities and prospects such as generating referrals and participating in outreach activities
Work with various market leaders including General Manager, Divisional Sales Manager, Regional Sales Manager, Retail Sales, and Services Manager to target and generate business sales leads and referrals
Provide management with relevant sales information
Participate in the recruitment, hiring and onboarding processes within their department
Be accountable for training and coaching associates in all aspects of sales and customer engagement
Understand and adhere to all asset protection and privacy policies, and coach others to do so as well

Some of what you need

Completion of post-secondary education is preferred
2+ years of Wireless Sales experience
1+ years in a supervisory role with direct accountability for achieving sales targets is preferred
Ability to resolve clients concerns in a diplomatic manner
Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers
Capacity to work independently and seek out assistance as required.

#LetsConnect

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

Lead wireless department sales and customer engagement, partnering with management to achieve financial and non-financial goals. Coach and train associates, resolve customer concerns, develop business leads, report sales information, and ensure compliance with asset protection and privacy policies.

Requirements

The role prefers post-secondary education and requires at least two years of wireless sales experience. One or more years in a supervisory role with direct accountability for sales targets is preferred, along with customer issue resolution, organization, prioritization, and the ability to work independently.

Skills

Wireless Sales
Sales Target Achievement
Team Leadership
Sales Coaching
Customer Engagement
Customer Service
Conflict Resolution
Business Development
Lead Generation
Sales Reporting
Recruitment
Onboarding
Training
Prioritization
Asset Protection
Privacy Compliance

Benefits

Associate Discount
Health and Dental Benefits
RRSP/DPSP
Performance Bonuses
Learning and Development Programs

Visa sponsorship

Not detected in the job text

Keywords

Wireless Technology
Wireless Products
Wireless Services
Wireless Department
Sales Targets
Financial Goals
Customer Experience
Customer Engagement
Business Sales
Business Development
Sales Leads
Referrals
Outreach Activities
Sales Coaching
Associate Training
Recruitment
Onboarding
Customer Concern Resolution
Follow-Up Calls
Asset Protection
Privacy Policies
Retail Sales

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