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Added 10 mins ago
SE
Manager, MX Sales Platform
Samsung Electronics
Mississauga, ON
- Full-time
…partner channels collaborate with PM, Marketing, Legal and customer service teams to design, finalize & implement the trade-in promotional…
Added 10 mins ago
SC
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MB
- Full-time
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Funeral Director/Embalmer
Service Corporation International
Wolseley, SK
- Full-time
…accuracy, quality, and education; collaborates with peers or manager for assistance and guidance. Exhibits accountability for behaviors. Ensures compliance with local, state, and federal…
Added 10 mins ago
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Samsung Electronics
Mississauga, ON
- Full-time
…trade spend/sales deductions and COG) to evaluate specific customer opportunities and provide rationale for proposed decisions to reporting…
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Gestionnaire régional des ventes (Area Sales Manager) - Region du Quebec Est
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- Full-time
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Associate Manager, FP&A and Tax
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Brantford, ON · CAN - Brantford
- Full-time
…responsibilities. The incumbent supports assigned Business and/or Customer portfolios through P&L management, forecasting, reporting, and financial analysis to help drive profitable growth…
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Senior Customer Service Representative
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- Full-time
…ensures clear communication, efficient issue resolution, and a customer‑first experience in every…
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Supervisor, Front of House (LBE)
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- Part-time
Execute all company programs and service standards on an ongoing basis and provide feedback to the employees and Service Manager to improve the Guest service experience.
Added 10 mins ago
CI
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- Full-time
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Added 24 mins ago
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Toronto, ON
- Full-time
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Added 24 mins ago
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- Full-time
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Added 24 mins ago
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food services manager
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Toronto, ON · North York, ON
- Other
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Added 24 mins ago
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Added 40 mins ago
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Added 40 mins ago
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Hamilton, ON
- Full-time
…servicing an inherited book of accounts. Reporting to the Senior Manager, Business Development and Product Strategy, you will develop new business across the Greater Toronto and Hamilton…
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Added 40 mins ago
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Added 40 mins ago
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GARAGE - Operations Team Leader FT - Sherway Gardens
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Reporting to the Store Manager, your main focus as Operations Team Lead is to maximize company sales and profitability by maintaining stockroom organization and by managing inventory…
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Front of House - Service Co-ordinator
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As a Service Co-ordinator, you will help create a welcoming and quality experience for our guests. You will be assisting in the supervision of 15-20 crew members and running the restaurant…
Added 40 mins ago
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Assistant Production Manager, Canada
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Reporting to the Production Manager, the job holder will primarily ensure the safe and efficient operation of the Glucose plant to meet budgeted production targets. As a member of the…

Staples Canada

Wireless Sales Supervisor

Sherbrooke, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2+ years of Wireless Sales experience
Posting language: English
Posted: Oct 2, 2026

Original job description

Who we are

As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions.

If that’s you, let’s work, learn and grow together.

Some perks and benefits:

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We are building an inclusive and diverse team

Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Some of what you will do

As the Wireless Sales Supervisor, you are a champion of the customer experience in the wireless department. You help our consumers and business customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the latest wireless tech products, services, and trends. Primarily a sales position, you will partner with management to determine and deliver on daily financial/ non-financial goals. Passionate about wireless technology, you continuously grow their knowledge by committing to ongoing self-development and interact with the larger store team and other business units by sharing your expertise.

Specifically, you will:

Partner with management to identify and achieve short and long-term goals for the wireless department
Ensure team understands connection between store financial success and the wireless department
Lead and model selling by cultivating a selling culture with associates to achieve current goals and targets
Lead and model unlocking the whole store play by engaging with customers and associates in other departments when not engaged with a customer at the wireless kiosk
Effectively resolve customer concerns and escalates to management when appropriate
Perform follow-up calls to solicit feedback on sales and promote additional products and services where applicable
Take opportunities to identify and grow new business opportunities and prospects such as generating referrals and participating in outreach activities
Work with various market leaders including General Manager, Divisional Sales Manager, Regional Sales Manager, Retail Sales, and Services Manager to target and generate business sales leads and referrals
Provide management with relevant sales information
Participate in the recruitment, hiring and onboarding processes within their department
Be accountable for training and coaching associates in all aspects of sales and customer engagement
Understand and adhere to all asset protection and privacy policies, and coach others to do so as well

Some of what you need

Completion of post-secondary education is preferred
2+ years of Wireless Sales experience
1+ years in a supervisory role with direct accountability for achieving sales targets is preferred
Ability to resolve clients concerns in a diplomatic manner
Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers
Capacity to work independently and seek out assistance as required.

#LetsConnect

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Wireless Sales Supervisor is responsible for driving sales performance and customer engagement within the wireless department. They lead the team in achieving financial goals, coaching associates, and identifying new business opportunities.

Requirements

Candidates should have at least 2 years of wireless sales experience and 1 year in a supervisory role. Post-secondary education is preferred, along with strong organizational and diplomatic conflict resolution skills.

Skills

Wireless sales
Team leadership
Customer experience
Sales coaching
Business development
Conflict resolution
Inventory management
Sales target achievement
Relationship management
Communication
Strategic planning
Recruitment
Onboarding
Asset protection
Privacy policy compliance

Benefits

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Wireless Sales
Retail
Sales Supervisor
Customer Service
Business Development
Sales Targets
Team Coaching
Wireless Technology
Asset Protection
Privacy Policy
Recruitment
Onboarding
Sales Leads
Referrals
Outreach
Financial Goals
Staples Canada
Wireless Kiosk
Retail Management

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