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Added 10 mins ago
SH
Store Manager Oakridge Centre
Sunglass Hut
Vancouver, BC
- Full-time
The Store Manager creats an environment where everyone delivers great service through The Sunglass Hut Experience. The Store Manager’s leadership, energy and willingness to make quick…
Added 10 mins ago
W
Associate (Lions Gate Private Wealth Counsel)
Wellington-Altus
Vancouver, BC
- Full-time
Reporting to the Senior Wealth Advisor, Portfolio Manager at Lions Gate Private Wealth Counsel, the Associate supports the day-to-day operations of the practice by providing administrative,…
Added 10 mins ago
L
Retail Sales Associate
LensCrafters
AB · Edmonton, AB
- Part-time
As a Sales Associate, your objective will be to provide an exceptional shopping experience that will encourage positive customer connections and brand loyalty.
Added 10 mins ago
SH
Store Manager The Pen Centre
Sunglass Hut
St. Catharines, ON
- Full-time
The Store Manager is an on-the-floor leader, not only performing all store functions, but also acting as a guide and role model for the team. Coaches, develops and inspires the team so that…
Added 12 mins ago
SHIFT LEADER - KENNEDY COMMONS
Kitchen Stuff Plus
Toronto, ON
…places to shop again and again for our great staff and helpful customer service. We are proud of, and invest in, our great people. Join our team, explore, and discover all the great stuff…
Added 27 mins ago
SI
Retail General Manager
Staples Inc.
Saint-Jérôme, QC · St-Jerome, QC
- Full-time
We are seeking a dynamic and strategic General Manager to lead our retail operations team and drive operational excellence. As a General Manager, you will champion our selling model,…
Added 27 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Mississauga, ON
- Full-time
Maintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability
Added 27 mins ago
W
Self Checkout Attendant
Walmart
Vernon, BC
- Part-time
Working as a Self‑Checkout Attendant at Walmart Canada offers a great opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a…
Added 27 mins ago
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Directs Store Delivery Associate
Walmart
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- Full-time
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Added 27 mins ago
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(CAN) Cosmetics Associate
Walmart
St. John's, NL
- Part-time
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Added 27 mins ago
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(CAN) Front End Checkout Team Associate
Walmart
Calgary, AB
- Part-time
To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 27 mins ago
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(CAN) Overnight Lead Department Manager
Walmart
Salmon Arm, BC
- Full-time
Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role, you lead and…
Added 27 mins ago
TH
Receiving Associate Part Time (BARRHAVEN)
The Home Depot
Canada
- Part-time
…receiving to designated staging areas. A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures.…
Added 27 mins ago
TH
Overnight Freight Associate Part Time - WOODBRIDGE
The Home Depot
Woodbridge, ON
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 27 mins ago
TH
Receiving Associate Part Time - BURLINGTON
The Home Depot
Burlington, ON
- Part-time
…receiving to designated staging areas. A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures.…
Added 27 mins ago
SC
Retail Assistant Manager
Staples Canada
Saint-Jérôme, QC · St-Jerome, QC
- Full-time
Customer Experience: Lead and coach the team to provide exceptional customer service. Engage with customers, offer tailored products and services, and handle escalated customer situations.…
Added 27 mins ago
SC
Wireless Sales Supervisor
Staples Canada
Victoria, BC
- Full-time
As the Wireless Sales Supervisor, you are a champion of the customer experience in the wireless department. You help our consumers and business customers achieve their working & learning…
Added 27 mins ago
SI
Wireless Sales Supervisor
Staples Inc.
Edmonton, AB
- Full-time
As the Wireless Sales Supervisor, you are a champion of the customer experience in the wireless department. You help our consumers and business customers achieve their working & learning…
Added 39 mins ago
T
Intraday Analyst - Moncton, NB - Tangerine (18-month contract)
Tangerine
Moncton, NB
- Contract
…and service levels in real time. Reporting directly to the Manager of Workforce, you will use detailed business and operational data to identify issues, draw conclusions and recommend…
Added 39 mins ago
CF
Manager, Venues & Client Experience
Cambridge Forums Inc.
Toronto, ON
- Full-time
Manager, Venues & Client Experience - Cambridge Executive Connections, Inc. (CEC)
Added 42 mins ago
T
Customer Experience Associate
TD
AB
- Part-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…
Added 42 mins ago
T
Customer Experience Associate
TD
Ottawa, ON
- Part-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…
Added 42 mins ago
K
Stagiaire bilingue, gestionnaire associé(e) des ventes (4 mois)
Kenvue
Toronto, ON · Brossard, QC
- Full-time
De 0 à 2 ans d’expérience pertinente en ventes, en marketing ou dans un domaine connexe
Added 42 mins ago
TA
SALES ASSOCIATE - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Niagara-on-the-Lake, ON
- Part-time
Reporting to the Store Manager, the Part-Time Sales Associate at ALDO is all about driving sales while creating a great in-store experience. You bring the energy, the style, and the…
Added 42 mins ago
TT
Assistant Store Manager Winners - Cornwall
The TJX Companies, Inc.
Cornwall, ON
- Full-time
Minimum of 2 years of retail leadership experience as an Assistant or Store Manager.

Staples Canada

Wireless Sales Supervisor

Whitehorse, YT, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 2+ years of Wireless Sales experience
Posting language: English
Posted: Oct 9, 2026

Original job description

Who we are

As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions.

If that’s you, let’s work, learn and grow together.

Some perks and benefits:

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We are building an inclusive and diverse team

Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Some of what you will do

As the Wireless Sales Supervisor, you are a champion of the customer experience in the wireless department. You help our consumers and business customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the latest wireless tech products, services, and trends. Primarily a sales position, you will partner with management to determine and deliver on daily financial/ non-financial goals. Passionate about wireless technology, you continuously grow their knowledge by committing to ongoing self-development and interact with the larger store team and other business units by sharing your expertise.

Specifically, you will:

Partner with management to identify and achieve short and long-term goals for the wireless department
Ensure team understands connection between store financial success and the wireless department
Lead and model selling by cultivating a selling culture with associates to achieve current goals and targets
Lead and model unlocking the whole store play by engaging with customers and associates in other departments when not engaged with a customer at the wireless kiosk
Effectively resolve customer concerns and escalates to management when appropriate
Perform follow-up calls to solicit feedback on sales and promote additional products and services where applicable
Take opportunities to identify and grow new business opportunities and prospects such as generating referrals and participating in outreach activities
Work with various market leaders including General Manager, Divisional Sales Manager, Regional Sales Manager, Retail Sales, and Services Manager to target and generate business sales leads and referrals
Provide management with relevant sales information
Participate in the recruitment, hiring and onboarding processes within their department
Be accountable for training and coaching associates in all aspects of sales and customer engagement
Understand and adhere to all asset protection and privacy policies, and coach others to do so as well

Qualifications:

Some of what you need

Completion of post-secondary education is preferred
2+ years of Wireless Sales experience
1+ years in a supervisory role with direct accountability for achieving sales targets is preferred
Ability to resolve clients concerns in a diplomatic manner
Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers
Capacity to work independently and seek out assistance as required

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

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More about this job

Responsibilities

The Wireless Sales Supervisor leads the wireless department by modeling effective sales techniques and coaching associates to achieve financial targets. They are responsible for driving customer engagement, resolving concerns, and collaborating with store management to identify new business opportunities.

Requirements

Candidates should have at least 2 years of wireless sales experience and 1 year in a supervisory role. Completion of post-secondary education is preferred, along with strong organizational and interpersonal skills.

Skills

Wireless sales
Team leadership
Customer experience
Sales coaching
Business development
Conflict resolution
Financial goal setting
Retail management
Recruitment
Onboarding
Asset protection
Communication
Strategic planning
Relationship management
Product knowledge

Benefits

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Wireless Sales
Retail
Sales Supervisor
Customer Service
Team Leadership
Business Development
Sales Targets
Coaching
Recruitment
Onboarding
Asset Protection
Privacy Policies
Wireless Technology
Financial Goals
Outreach
Referrals
Retail Management
Customer Engagement
Sales Leads
Performance Management

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