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Added 5 mins ago
AC
Représentant De Compte
Aston Carter
Longueuil, QC
- $32 to $40 CAD / hour
- Contract
…production, où le port de bottes de sécurité et de casque de protection peut être requis. Lhoraire correspond à des heures de bureau standards, avec une certaine flexibilité. Lenvironnement…
Added 6 mins ago
GW
Senior Manager, Patent Operations
Gowling WLG
Ottawa, ON
- $150,000 to $170,000 CAD / year
Partner with Intellectual Property professionals and business leaders to ensure exceptional client service and efficient support of patent matters.
Added 6 mins ago
GW
Senior Manager, Trademark Operations
Gowling WLG
Ottawa, ON
- $150,000 to $170,000 CAD / year
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Added 35 mins ago
AC
Représentant De Compte
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- Full-time
…production, où le port de bottes de sécurité et de casque de protection peut être requis. Lhoraire correspond à des heures de bureau standards, avec une certaine flexibilité. Lenvironnement…
Added 1 hour ago
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Added 1 hour ago
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Added 1 hour ago
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(CAN) Cosmetics Associate
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Added 1 hour ago
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Added 1 hour ago
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Gowling WLG
Ottawa, ON
- $150,000 to $170,000 CAD / year
- Full-time
Partner with Intellectual Property professionals and business leaders to ensure exceptional client service and efficient support of trademark matters.
Added 1 hour ago
GW
Senior Manager, Patent Operations
Gowling WLG
Ottawa, ON
- $150,000 to $170,000 CAD / year
- Full-time
Partner with Intellectual Property professionals and business leaders to ensure exceptional client service and efficient support of patent matters.
Added 1 hour ago
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Added 2 hours ago
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Added 3 hours ago
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Wireless Sales Consultant
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Added 3 hours ago
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Added 3 hours ago
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Technology Change Control Analyst
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- $90,000 to $100,000 CAD / year
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Partner with stakeholders to assess and mitigate incident and problem management activities, when change-related issues contribute to service disruption
Added 4 hours ago
HC
Maintenance Assistant II
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Hamilton, ON
- $57,185 to $66,897 CAD / year
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…Family Services Act of Ontario, focusing on the well-being and protection of children. The organization is committed to the strengthening of families, while valuing diversity and promoting…
Added 4 hours ago
SI
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Added 4 hours ago
W
(CAN) Cosmetics Associate
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St. John's, NL
- Part-time
Claims, Returns, and Asset Protection Support
Added 4 hours ago
SC
Wireless Sales Supervisor
Staples Canada
Victoria, BC
- Full-time
…services, and trends. Primarily a sales position, you will partner with management to determine and deliver on daily financial/ non-financial goals. Passionate about wireless technology,…
Added 4 hours ago
SI
Wireless Sales Supervisor
Staples Inc.
Edmonton, AB
- Full-time
…services, and trends. Primarily a sales position, you will partner with management to determine and deliver on daily financial/ non-financial goals. Passionate about wireless technology,…
Added 5 hours ago
S
Technical Operations Manager
Sokin
Toronto, ON
- $100,000 to $130,000 USD / year
- Full-time
Administer and improve Microsoft Entra ID, including Conditional Access, MFA, SSO, SCIM, enterprise applications, groups and identity protection.

Staples Canada

Wireless Sales Supervisor

Victoria, BC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2+ years of Wireless Sales experience
Posting language: English
Posted: Oct 9, 2026

Original job description

Who we are

As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions.

If that’s you, let’s work, learn and grow together.

Some perks and benefits:

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We are building an inclusive and diverse team

Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Some of what you will do

As the Wireless Sales Supervisor, you are a champion of the customer experience in the wireless department. You help our consumers and business customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the latest wireless tech products, services, and trends. Primarily a sales position, you will partner with management to determine and deliver on daily financial/ non-financial goals. Passionate about wireless technology, you continuously grow their knowledge by committing to ongoing self-development and interact with the larger store team and other business units by sharing your expertise.

Specifically, you will:

Partner with management to identify and achieve short and long-term goals for the wireless department
Ensure team understands connection between store financial success and the wireless department
Lead and model selling by cultivating a selling culture with associates to achieve current goals and targets
Lead and model unlocking the whole store play by engaging with customers and associates in other departments when not engaged with a customer at the wireless kiosk
Effectively resolve customer concerns and escalates to management when appropriate
Perform follow-up calls to solicit feedback on sales and promote additional products and services where applicable
Take opportunities to identify and grow new business opportunities and prospects such as generating referrals and participating in outreach activities
Work with various market leaders including General Manager, Divisional Sales Manager, Regional Sales Manager, Retail Sales, and Services Manager to target and generate business sales leads and referrals
Provide management with relevant sales information
Participate in the recruitment, hiring and onboarding processes within their department
Be accountable for training and coaching associates in all aspects of sales and customer engagement
Understand and adhere to all asset protection and privacy policies, and coach others to do so as well

Qualifications:

Some of what you need

Completion of post-secondary education is preferred
2+ years of Wireless Sales experience
1+ years in a supervisory role with direct accountability for achieving sales targets is preferred
Ability to resolve clients concerns in a diplomatic manner
Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers
Capacity to work independently and seek out assistance as required

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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More about this job

Responsibilities

The Wireless Sales Supervisor leads the wireless department by driving sales targets, coaching associates, and ensuring a high-quality customer experience. They also collaborate with management to identify business opportunities and maintain store operational standards.

Requirements

Candidates should have at least 2 years of wireless sales experience and 1 year in a supervisory role. Completion of post-secondary education is preferred, along with strong organizational and interpersonal skills.

Skills

Wireless sales
Team leadership
Customer experience
Sales coaching
Business development
Conflict resolution
Retail management
Sales target achievement
Relationship building
Communication
Product knowledge
Recruitment
Onboarding
Asset protection
Privacy policy compliance

Benefits

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Wireless Sales
Retail
Sales Supervisor
Customer Service
Team Leadership
Business Development
Sales Targets
Coaching
Recruitment
Onboarding
Asset Protection
Privacy Policy
Wireless Technology
Sales Culture
Performance Management
Retail Operations
Staples Canada

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