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Added 5 mins ago
L
Assistant Branch Manager - Office 1714
LendDirect
Medicine Hat, AB
- Full-time
…to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move into a BM…
Added 5 mins ago
AC
Principal, Corporate Safety Assurance and Compliance - Cargo
Air Canada
Toronto, ON
- Full-time
Provide inputs and analytical support for the following meetings: Safety event Review, Quality Manager’s Meeting, Inter-branch Risk Assessment Standards Committee, Operations Safety Board.
Added 5 mins ago
AF
Assistant Branch Manager - Office 1714
Attain Finance
Medicine Hat, AB
- Full-time
…to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move into a BM…
Added 20 mins ago
WP
Store Leader - West 4th Ave
Warby Parker
Vancouver, BC
- Full-time
…(At other brands, you might see similar roles called Store Manager.) All aspects of our stores' success rests on the shoulders of our seasoned Store Leaders-Warby Parker Retail wouldn't be…
Added 20 mins ago
HS
Regional Manager - Audiologist or Hearing Instrument Specialist
Hearing Solutions
Toronto, ON
- Full-time
As the Regional Manager, you will combine clinical expertise with management skills to oversee clinic operations while providing patient care. If you are an Audiologist or Hearing…
Added 20 mins ago
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Relationship Manager Intern, Business Market
RBC
Surrey, BC
- Full-time
Be on your client’s path, visit your clients on-site to gain a thorough understanding of their business objectives and operations, as permitted
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Project Manager
ERCO Worldwide
Saskatoon, SK
ERCO Worldwide is looking for a Project Manager to join our Saskatoon team! The Project Manager leads development and execution of projects to improve process safety, operations,…
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HR Operations Analyst I
TD
London, ON · Toronto, ON
- Full-time
Added 20 mins ago
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Manager, Business Systems Analysis, TD Securities
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Toronto, ON
- Full-time
…risk factors. We are looking for a Business Systems Analysis Manager to join our agile and highly talented development…
Added 20 mins ago
L
5794 - Store Manager
Lids
Timmins, ON
- $20.5 USD / hour
- Full-time
Manage and direct in-store team members to ensure optimal customer service that values customers’ time and supports overall store operations.
Added 20 mins ago
L
5760 - Assistant Store Manager FT
Lids
Medicine Hat, AB
- Full-time
Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Added 20 mins ago
L
5756 - Assistant Store Manager FT
Lids
Saint John, NB
- Full-time
Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Added 20 mins ago
L
7775 - Assistant Store Manager FT
Lids
Kamloops, BC
- $20 to $20.5 USD / hour
- Full-time
Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Added 20 mins ago
L
7732 - Assistant Store Manager FT
Lids
London, ON
- $19 USD / hour
- Full-time
Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Added 20 mins ago
IR
Blower Mechanic
Ingersoll Rand
Acheson, AB
- Full-time
…by living our values, and through a relentless focus on the success of our customers and partnering with our employees to think and act like owners. We believe in sustainability through the…
Added 20 mins ago
L
5769 - Assistant Store Manager FT
Lids
Sarnia, ON
- $19 to $20 USD / hour
- Full-time
Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Added 20 mins ago
L
7750 - Assistant Store Manager FT
Lids
Rocky View No 44, AB · Rocky View County, AB
- Full-time
Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Added 20 mins ago
L
5798 - Assistant Store Manager FT
Lids
Windsor, ON
- $19 to $20 USD / hour
- Full-time
Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Added 20 mins ago
L
7761 - Store Manager (H)
Lids
Rocky View No 44, AB · Rocky View County, AB
- $20 to $21 USD / hour
- Full-time
Manage and direct in-store team members to ensure optimal customer service that values customers’ time and supports overall store operations.
Added 20 mins ago
L
5709 - Assistant Store Manager FT
Lids
Calgary, AB
- Full-time
Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Added 20 mins ago
L
7779 - Store Manager
Lids
Kelowna, BC
- $22.5 to $23.5 USD / hour
- Full-time
Manage and direct in-store team members to ensure optimal customer service that values customers’ time and supports overall store operations.
Added 20 mins ago
L
7760 - Assistant Store Manager FT (H)
Lids
Calgary, AB
- Full-time
Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Added 20 mins ago
SP
Manager, Global Incentive Compensation
Salesforce Partner Canada
Toronto, ON
- Full-time
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life.…
Added 20 mins ago
L
7780 - Assistant Store Manager FT
Lids
Prince George, BC
- $20 USD / hour
- Full-time
Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Added 20 mins ago
L
7722 - Assistant Store Manager FT
Lids
Niagara Falls, ON
- $19 USD / hour
- Full-time
Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.

Staples Canada

Wireless Sales Supervisor

Surrey, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2+ years of Wireless Sales experience
Posting language: English
Posted: Oct 26, 2026

Original job description

Who we are

As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions.

If that’s you, let’s work, learn and grow together.

Some perks and benefits:

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We are building an inclusive and diverse team

Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Some of what you will do

As the Wireless Sales Supervisor, you are a champion of the customer experience in the wireless department. You help our consumers and business customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the latest wireless tech products, services, and trends. Primarily a sales position, you will partner with management to determine and deliver on daily financial/ non-financial goals. Passionate about wireless technology, you continuously grow their knowledge by committing to ongoing self-development and interact with the larger store team and other business units by sharing your expertise.

Specifically, you will:

Partner with management to identify and achieve short and long-term goals for the wireless department
Ensure team understands connection between store financial success and the wireless department
Lead and model selling by cultivating a selling culture with associates to achieve current goals and targets
Lead and model unlocking the whole store play by engaging with customers and associates in other departments when not engaged with a customer at the wireless kiosk
Effectively resolve customer concerns and escalates to management when appropriate
Perform follow-up calls to solicit feedback on sales and promote additional products and services where applicable
Take opportunities to identify and grow new business opportunities and prospects such as generating referrals and participating in outreach activities
Work with various market leaders including General Manager, Divisional Sales Manager, Regional Sales Manager, Retail Sales, and Services Manager to target and generate business sales leads and referrals
Provide management with relevant sales information
Participate in the recruitment, hiring and onboarding processes within their department
Be accountable for training and coaching associates in all aspects of sales and customer engagement
Understand and adhere to all asset protection and privacy policies, and coach others to do so as well

Qualifications:

Some of what you need

Completion of post-secondary education is preferred
2+ years of Wireless Sales experience
1+ years in a supervisory role with direct accountability for achieving sales targets is preferred
Ability to resolve clients concerns in a diplomatic manner
Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers
Capacity to work independently and seek out assistance as required

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

Apply About employer

More about this job

Responsibilities

The Wireless Sales Supervisor leads the wireless department by modeling effective sales techniques and ensuring the team meets financial and operational goals. They are responsible for coaching associates, resolving customer concerns, and identifying new business opportunities within the store environment.

Requirements

Candidates should have at least 2 years of wireless sales experience and preferably 1 year in a supervisory role. Completion of post-secondary education is preferred, along with strong organizational and interpersonal skills.

Skills

Wireless sales
Customer experience
Sales leadership
Coaching
Team management
Conflict resolution
Business development
Sales targets
Retail operations
Communication
Relationship building
Product knowledge
Asset protection
Recruitment
Onboarding

Benefits

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Wireless Sales
Retail
Sales Supervisor
Customer Service
Team Leadership
Sales Targets
Business Development
Wireless Technology
Asset Protection
Privacy Policies
Recruitment
Onboarding
Coaching
Performance Management
Sales Leads
Referrals
Outreach
Financial Goals
Store Operations
Customer Engagement

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