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Added 40 mins ago
P
Assistant Store Manager
Pandora
Newmarket, ON
- Part-time
Dream to coach and inspire the sales team, fostering accountability for individual and the store performance. Provide real-time feedback and guidance to empower the team in achieving their…
Added 55 mins ago
RB
Assistant Branch Manager
Royal Bank of Canada
Pointe-Claire, QC
- Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team sales…
Added 1 hour ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
…Safety Strategy, establishing strategic priorities, objectives, performance measures, and accountabilities that align occupational health and safety with the City’s broader strategic…
Added 2 hours ago
FC
Senior Manager, Credit Solutions, Commercial Services
FirstOntario Credit Union
St. Catharines, ON
- Full-time
Lead, coach and support team of commercial Business Analysts, strengthening technical skills, business knowledge, performance, and communication of key changes
Added 2 hours ago
A
HR Solutions Partner
AstraZeneca
Mississauga, ON · Canada - Mississauga
- Full-time
Execute HR processes and annual people cycles (Performance Development, RPD, reward cycles, talent forums, data submissions, performance processes) accurately, consistently and on time for…
Added 2 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 2 hours ago
Assistant Store Manager
Pandora
Newmarket, ON
Dream to coach and inspire the sales team, fostering accountability for individual and the store performance. Provide real-time feedback and guidance to empower the team in achieving their…
Added 2 hours ago
Assistant Store Manager
Rogers Communications
Toronto, ON
Ability to build rapport and coach team members to create best in class customer experiences and meet business sales targets through clear and effective verbal communication.
Added 2 hours ago
M
Manager, Supply Chain / Gestionnaire, Gestion de la chaîne d’approvisionnement
Merck
Charlottetown, PE
- Full-time
Lead, coach, and develop the Supply Chain team of 9-12 people, establishing clear priorities, accountability, and performance expectations.
Added 3 hours ago
HN
Director, Customer Service
Hospitality Newfoundland and Labrador
St. John's, NL
- Full-time
Conduct regular operational and business reviews to identify trends, improve performance, and implement corrective actions as needed.
Added 3 hours ago
HN
Hotel Operations Manager
Hospitality Newfoundland and Labrador
St. John's, NL
- Full-time
…Operations Manager to support the day-to-day leadership and overall performance of our…
Added 3 hours ago
BR
General Manager - Bayshore Shopping Centre
Banana Republic
Ottawa, ON · Nepean, ON
- Full-time
As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding…
Added 3 hours ago
RC
Management Consulting Director, Technology
RSM Canada
Toronto, ON
- Full-time
The ideal candidate is a proven consulting leader who can connect business strategy with technology, helping organizations make critical technology investment decisions, modernize their…
Added 3 hours ago
BT
Senior Manager, Small Business Services
Baker Tilly Canada
Winnipeg, MB
- Full-time
Team leadership. You will supervise, coach, and develop staff and remote team members on engagement files. This includes reviewing their work, giving regular performance feedback, and…
Added 3 hours ago
W
Continuous Improvement Engineer
Wonderbrands
Toronto, ON · Greater Toronto Area, ON
- Other
Shares site performance weekly and monthly with the Bakery Leader
Added 5 hours ago
S
General Manager
Snaplii
Toronto, ON
- $160,000 to $200,000 CAD / year
- Full-time
…functional leaders, resolve cross-functional issues, drive business performance, and hold teams accountable for execution across our consumer wallet business and AI payments…
Added 5 hours ago
ML
Continuous Improvement Manager
Maple Leaf Foods Inc
Winnipeg, MB
- Full-time
…develop, implement, and coordinate a comprehensive roadmap and performance targets across all LPS pillars, fostering a culture of sustained operational…
Added 5 hours ago
SC
Outbound Warehouse Supervisor - Salary
Sysco Canada Inc.
Regina, SK
- Full-time
· Facilitate establishment of clear performance goals; Ensure that performance goals adapt to changing business demands; Identify and manage non-performers in a fair and timely way;…
Added 6 hours ago
T
Senior Maintenance Scheduler
Thales
Halifax, NS
- Full-time
Location: Halifax - Wilkinson, CanadaIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share…
Added 6 hours ago
SR
Retail Print & Services Supervisor
Staples Retail
Tsawwassen, BC
- Full-time
Customer Engagement: Model and coach, our selling model within the store by engaging customers and motivating associates to do the same. Focus on high-performance, results, and a…
Added 6 hours ago
HI
CAN – IT – Bus Systems Analyst III
HRbrain Inc.
Toronto, ON
- Full-time
…with standards and frameworks. Work in close partnership with business partners / technology / project teams and stakeholders to elicit, analyze, document, communicate and manage detailed…
Added 7 hours ago
Assistant Manager, Reconciliation Operations (GWO)
Scotiabank
Toronto, ON
…environment. The Assistant Manager is expected to foster a performance oriented, customer-focused culture by working in close collaboration with staff (including coaching) to ensure…
Added 7 hours ago
A
Bilingual HR Advisor
ALS
Winnipeg, MB · Sudbury, ON · Thunder Bay, ON · CAN - ON - Sudbury
- Full-time
Coach and support supervisors and managers on employee relations, performance management, conflict resolution, attendance management, and application of company policies;
Added 7 hours ago
R
Assistant Branch Manager
RBC
Pointe-Claire, QC
- Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team sales…
Added 7 hours ago
T
Ship Maintenance Lead
Thales
Halifax, NS
- Full-time
Location: Halifax - John Savage, CanadaIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to…

Staples Canada

Wireless Sales Supervisor

Pickering, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2+ years of Wireless Sales experience
Posting language: English
Posted: Nov 2, 2026

Original job description

Who we are

As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions.

If that’s you, let’s work, learn and grow together.

Some perks and benefits:

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We are building an inclusive and diverse team

Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Some of what you will do

As the Wireless Sales Supervisor, you are a champion of the customer experience in the wireless department. You help our consumers and business customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the latest wireless tech products, services, and trends. Primarily a sales position, you will partner with management to determine and deliver on daily financial/ non-financial goals. Passionate about wireless technology, you continuously grow their knowledge by committing to ongoing self-development and interact with the larger store team and other business units by sharing your expertise.

Specifically, you will:

Partner with management to identify and achieve short and long-term goals for the wireless department
Ensure team understands connection between store financial success and the wireless department
Lead and model selling by cultivating a selling culture with associates to achieve current goals and targets
Lead and model unlocking the whole store play by engaging with customers and associates in other departments when not engaged with a customer at the wireless kiosk
Effectively resolve customer concerns and escalates to management when appropriate
Perform follow-up calls to solicit feedback on sales and promote additional products and services where applicable
Take opportunities to identify and grow new business opportunities and prospects such as generating referrals and participating in outreach activities
Work with various market leaders including General Manager, Divisional Sales Manager, Regional Sales Manager, Retail Sales, and Services Manager to target and generate business sales leads and referrals
Provide management with relevant sales information
Participate in the recruitment, hiring and onboarding processes within their department
Be accountable for training and coaching associates in all aspects of sales and customer engagement
Understand and adhere to all asset protection and privacy policies, and coach others to do so as well

Qualifications:

Some of what you need

Completion of post-secondary education is preferred
2+ years of Wireless Sales experience
1+ years in a supervisory role with direct accountability for achieving sales targets is preferred
Ability to resolve clients concerns in a diplomatic manner
Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers
Capacity to work independently and seek out assistance as required

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

Apply About employer

More about this job

Responsibilities

The Wireless Sales Supervisor is responsible for driving sales performance and delivering an exceptional customer experience within the wireless department. They lead, coach, and train the store team while managing daily financial goals and identifying new business opportunities.

Requirements

Candidates should have at least 2 years of wireless sales experience and 1 year in a supervisory role. Completion of post-secondary education is preferred, along with strong organizational and interpersonal skills.

Skills

Wireless sales
Team leadership
Customer experience
Sales coaching
Business development
Conflict resolution
Sales target management
Recruitment
Onboarding
Asset protection
Privacy policy compliance
Relationship management
Communication
Strategic planning
Product knowledge

Benefits

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Wireless Sales
Retail
Sales Supervisor
Customer Experience
Team Leadership
Business Development
Sales Targets
Coaching
Recruitment
Onboarding
Asset Protection
Privacy Policy
Wireless Technology
Sales Strategy
Performance Management
Customer Service
Staples Canada
Retail Management

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