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Added 1 min ago
Manager, Internal Audit, Regulatory Compliance and Risk Management (Bilingual FR/EN)
Pwc Canada
Montreal, QC
Full-time
As a Manager, Internal Audit, Regulatory Compliance and Risk Management, you will be part of a team of professionals who can anticipate and solve problems. You will help us find realistic…
Added 15 mins ago
DYNAMITE - Operations Associate PT - CrossIron Mills
Groupe Dynamite
Rocky View No 44, AB · Rocky View County, AB
Full-time
Reporting to the Store Manager, your main focus as Operations Associate is to provide support to the team to maximize company sales and profitability by maintaining stockroom organization…
Added 15 mins ago
Pro Account Sales Associate Full Time - 7226 Parry Sound
The Home Depot Canada
Parry Sound, ON
Full-time
…your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15%…
Added 15 mins ago
Manager, Global Employee Relations
CapitalG
Calgary, AB
Full-time
Partner with Legal and regional People Business Partners to pilot policy changes, gather feedback, and roll out updates with clear change communication and manager guidance.
Added 15 mins ago
Project Manager
Mackenzie Health
Richmond Hill, ON
$49.43 to $63.28 CAD / hour
Full-time
The Project Manager, Digital Health will be responsible for strategic system implementation/integration initiatives. Overseeing all components of the project life cycle, inclusive of…
Added 44 mins ago
Product Manager, Business Transformation
FirstService Residential Canada
Vancouver, BC
Full-time
As a Product Manager, you will be responsible for the strategy, development, and success of our product(s). You will work closely with cross-functional teams including resident care,…
Added 45 mins ago
Procurement Manager
Marcon Construction
BC
$120,000 to $150,000 CAD / year
Full-time
…across Metro Vancouver. A focus on quality and craft is what the business was built on, giving us a trusted name in the construction community. These principles have remained a focus as…
Added 45 mins ago
Major Incident Management Specialist - Express Scripts Canada
Cigna Healthcare
Mississauga, ON
Full-time
…enable you to collaborate effectively with the service desk, business stakeholders, and technical teams to resolve issues and manage incidents…
Added 1 hour ago
Staff Software Engineer, Core Applications
Solink
Remote, Canada
$138,445 to $173,056 USD / year
Full-time · Remote
…We’ve been recognized by Deloitte’s Fast 50™ and Fast 500™, Business Intelligence Group, and as one of Ottawa’s Best Places to Work. And we’re just getting…
Added 1 hour ago
Category Manager
Food Basics
Toronto, ON · Etobicoke, ON
Full-time
The Category Manager is responsible for managing the assigned category of products including profitability, sales, advertising, category planning, vendor negotiations, SKU selection, and…
Added 1 hour ago
Senior Underwriter (Real Estate)
Laurentian Bank
Toronto, ON
Full-time
With input into business model analysis, financial analysis, risk analysis and collateral evaluation. The Senior Underwriter will act as a key resource to the Account Manager and the…
Added 1 hour ago
Product Manager, Business Transformation
FirstService Residential Canada
Mississauga, ON
Full-time
As a Product Manager, you will be responsible for the strategy, development, and success of our product(s). You will work closely with cross-functional teams including resident care,…
Added 1 hour ago
Product Manager, Business Transformation
FirstService Residential Canada
Toronto, ON
Full-time
As a Product Manager, you will be responsible for the strategy, development, and success of our product(s). You will work closely with cross-functional teams including resident care,…
Added 1 hour ago
Senior Analyst, Events Operations
Walmart Canada
Mississauga, ON
Full-time
…execution of large-scale, high-profile Walmart Canada events and business initiatives. Reporting to the Sr. Manager, Event Operations, this role provides operational, financial, sourcing…
Added 1 hour ago
Senior Parts Advisor - Mercedes-Benz Toronto Queensway - 26306
Zanchin Automotive Group
Toronto, ON
Full-time
Under the supervision of the Parts Manager, this position is responsible for a variety of duties relating to the sales, distribution and inventory of vehicle parts and accessories,…
Added 1 hour ago
Surgical Sales Specialist - Southwestern Ontario (18 Month FTC)
Hologic, Inc.
Toronto, ON
Full-time
…the assigned territory in collaboration with your Territory Manager. Your goal will be to exceed sales targets, foster long-term relationships with clients, educate Healthcare professionals…
Added 1 hour ago
Produce - Full Time
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Brampton, ON
Full-time
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised/affiliate store locations. Sobeys Capital…
Added 1 hour ago
(CAN) Manager, Facility Services
Walmart Canada
Winnipeg, MB
Full-time
Position Summary...Drives the execution of multiple business plans and projects by identifying customer and operational needs developing and communicating business plans and priorities…
Added 1 hour ago
Senior Manager Benefits & Wellness
IG Wealth Management
MB · Manitoba, Canada
Full-time
Founded in 1926, IG Wealth Management is a key part of IGM's business model, providing comprehensive wealth management services to Canadian financial advisors and their clients.
Added 1 hour ago
Senior Manager Benefits & Wellness
IG Wealth Management
ON · Ontario, Canada
Full-time
Founded in 1926, IG Wealth Management is a key part of IGM's business model, providing comprehensive wealth management services to Canadian financial advisors and their clients.
Added 1 hour ago
(CAN) Asset Protection Associate
Walmart Canada
Wasaga Beach, ON
Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 1 hour ago
Full Time (CAN) Customer Service Manager
Walmart Canada
Charlottetown, PE
$15 CAD / hour
Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 1 hour ago
(CAN) Fashion Department Manager
Walmart Canada
Kamloops, BC
Full-time
Position Summary...The Fashion Department Manager plays a key leadership role in bringing the fashion departments to life each day. By leading and supporting fashion associates, this role…
Added 1 hour ago
Bilingual Project Manager (ENG/FR)
BGIS
Montreal, QC
Full-time
The Project Manager plans and oversees the end-to-end delivery of assigned projects and ensures delivery within scope, budget and requirements.
Added 1 hour ago
(CAN) Directs Store Delivery Associate
Walmart Canada
AB · Edmonton, AB
Full-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.

Staples Inc.

Retail Assistant Manager

Toronto, ON, Canada

Job type: Full-time
Experience: 2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Posting language: English
Posted: Sep 24, 2026

Apply About employer

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Original job description

Some of what you will do

As an Assistant Manager, you will enable operational and sales excellence, ensuring that both our customers and associates have exceptional experiences. You will break down barriers and actively seek meaningful partnerships, using curiosity and a solutions mindset to build relationships and drive business growth. Additionally, you will create an environment focused on high performance, results, and a customer-first mentality through leading by example and effective coaching. Your responsibilities will include hiring, onboarding, training, and developing our team with a focus on empowerment and growth.

Specifically, you will

Customer Experience: Lead and coach the team to provide exceptional customer service. Engage with customers, offer tailored products and services, and handle escalated customer situations. Provide leadership and guidance to ensure our customer experience is seamless and focused on longer term partnerships, especially with our business customers.
Sales Leadership: Drive an inspired and recognition approach through your team to enable strong sales-focused partnerships with our customers. Create an environment through your leadership in which all our Sales Associates can be their best for our customers. Utilize sales and metrics reports to create action plans and achieve business results.
Team Development: Attract, train, develop, and engage associates. Provide clear and regular coaching and feedback to enable continuous improvement and career centered development is ongoing. Manage performance appraisals and career action plans.
Operational Excellence: Ensure compliance with Health & Safety, Asset Protection, Privacy, Policies, and Procedures. Manage inventory, merchandising, and brand standards.
Communication: Maintain daily communication with the team. Ensure consistency and execution of all sales and customer engagement tools.

Some of what you need

2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Experience in leading, coaching, developing talent, and managing teams with a customer and sales-focused approach.
Excellent communication and interpersonal skills; people are inspired by your communication skills.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
PTO and Personal Days
Performance bonuses
Learning & Development programs
And more...

#WorkLearnGrow1

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

Lead the team in delivering excellent customer experiences and achieving sales targets through coaching, customer engagement, and action plans informed by sales metrics. Hire, train, and develop associates while overseeing operational standards, inventory, merchandising, compliance, and daily team communication.

Requirements

Requires 2–3 years of retail management experience with direct accountability for sales and service targets. Candidates should have experience leading and developing teams, strong communication and interpersonal skills, and the ability to prioritize and multitask in a fast-paced environment.

Skills

Retail Management
Sales Leadership
Customer Service
Team Leadership
Coaching
Talent Development
Hiring and Onboarding
Performance Management
Sales Target Achievement
Sales Metrics Analysis
Communication
Interpersonal Skills
Prioritization
Organization
Multitasking
Inventory Management

Benefits

Associate Discount
Health and Dental Benefits
RRSP/DPSP
Paid Time Off and Personal Days
Performance Bonuses
Learning and Development Programs

Visa sponsorship

Not detected in the job text

Keywords

Retail Management
Customer Experience
Customer Service
Sales Leadership
Sales Targets
Sales Metrics
Action Plans
Team Development
Hiring
Onboarding
Training
Coaching
Performance Appraisals
Career Development
Operational Excellence
Health and Safety
Asset Protection
Privacy Compliance
Policies and Procedures
Inventory Management
Merchandising
Brand Standards
Customer Engagement
Business Customers
Communication
Prioritization
Organization
Multitasking

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