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Added 5 mins ago
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
The Research Institute of the MUHC is seeking an interim Project Manager to join the Capture and Optimization of Research Data (CORD) platform of the Centre for Outcomes Research and…
Added 7 mins ago
Foundations Associate, Philanthropic Services - Montreal, QC (12-month contract)
Scotiabank
Montreal, QC
The Foundations associate position supports dedicated Foundations manager(s) and their book of charitable-minded clients from across Canada. The successful candidate will work in a…
Added 7 mins ago
Gatehouse / Yard Security Associate
J.D. Irving, Limited
St. John's, NL
Part-time
We are currently looking for a Gatehouse associate to work in a fast-paced retail environment. This position requires working outside and to be extremely knowledgeable about building…
Added 20 mins ago
Associate Financial Consultant - McTavish
Brandon University
Brandon, MB
Full-time
Reporting to the Branch Manager, the Associate Financial Consultant plays a vital role in supporting members with their everyday banking needs while building and retaining meaningful…
Added 20 mins ago
Vans: Supervisor - Crossiron Mills
Vans
Rocky View No 44, AB · Rocky View County, AB
$19.5 to $27.72 CAD / hour
Full-time
…merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and…
Added 20 mins ago
Store Associate
The Salvation Army in Canada
Vancouver, BC
Full-time
Internal: Store Manager, Corps Officer(s), volunteers, staff
Added 20 mins ago
Store Associate
The Salvation Army in Canada
BC · Cowichan, BC
Full-time
Internal: Store Manager, Corps Officer(s), volunteers, staff
Added 20 mins ago
Community Associate
Regus
Edmonton, AB
Full-time
As a Community Associate, you’ll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your centre, where you…
Added 21 mins ago
Associate Brand Manager - Mars Snacking
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Full-time
The Associate Brand Manager will participate in preparation, execution and evaluation of the defined activity plan including communication, promotions and other projects in order to achieve…
Added 21 mins ago
Associate Fire Project Manager
Johnson Controls
Delta, BC · Vancouver, BC · CAN BC DELTA
Full-time
Under the general direction of the Installation/Operations Manager and/or Senior Project Manager, you are responsible for the profitable execution of assigned Fire Installation projects,…
Added 37 mins ago
Financial Services Associate - Full Time - 15 Month Contract
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Hamilton, ON
$60,000 to $64,000 CAD / year
Full-time
As Financial Services Associate (15-Month Contract):
Added 51 mins ago
Corporate Store Supervisor II
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Toronto, ON
The Corporate Store Supervisor II is responsible for directly working with the Corporate Store Manager and retail store team to ensure service excellence, business profitability and team…
Added 51 mins ago
Liquor Store Associate - PT (Cherrylane)
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$18.25 to $21.15 CAD / hour
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Reporting to the Liquor Store Manager, responsibilities for this position include the following:
Added 1 hour ago
Senior Director, Clinical Operations
Sitero LLC
Mississauga, ON
Full-time
Added 1 hour ago
(CAN) Consumables Associate
Walmart Canada
Toronto, ON · Scarborough, ON
Full-time
Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service…
Added 1 hour ago
Part-Time Pharmacy Assistant
Walmart Canada
Summerside, PE
Assisting with OTC Operations and ordering, stocking, cashier duties as assigned by OTC Manager and/or Pharmacist.
Added 1 hour ago
(CAN) Manager, Continuous Improvement
Walmart Canada
Maple, ON
Full-time
Position Summary...The Planning & Continuous Improvement Manager (PCIM) will report directly to the General Manager and is accountable for governance and delivery of continuous improvement…
Added 1 hour ago
(CAN) Health and Beauty Team Associate
Walmart Canada
Powell River, BC
Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 1 hour ago
Gérant de rayon, produits consommables
Walmart Canada
Trois-Rivières, QC · Cap-de-la-Madeleine, QC
Full-time
Position Summary...The Consumables Department Manager leads daily department operations by coordinating associate activities to deliver a strong customer experience. This role ensures the…
Added 1 hour ago
(CAN) Asset Protection Associate (FT)
Walmart Canada
Ancaster, ON
Full-time
Position Summary...The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and…
Added 1 hour ago
Senior Manager, Supply Chain Management
Walmart Canada
Mississauga, ON
Full-time
Position Summary...The Senior Manager, Supply Chain Management is responsible for strategic design and operations of supply chain processes across e-commerce fulfillment networks, ensuring…
Added 1 hour ago
(CAN) Gérant du service à la clientèle
Walmart Canada
Saint-Constant, QC · St Constant, QC
Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 1 hour ago
(CAN) Asset Protection Associate
Walmart Canada
Windsor, ON
Full-time
Position Summary...The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and…
Added 1 hour ago
Translator
Dexian
Montreal, QC
Contract
Support special assignments and provide coverage for the Associate Manager when required.
Added 1 hour ago
(CAN) Over-the-Counter Associate
Walmart Canada
Windsor, ON
Full-time
Position Summary...A Over-the-Counter Associate assists customers, properly zones his/her assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and…

Staples Inc.

Retail Assistant Manager

Montreal, QC, Canada

Job type: Full-time
Experience: 2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Posting language: English
Posted: Sep 25, 2026

Apply About employer

Applications open in a new tab.

Original job description

Some of what you will do

As an Assistant Manager, you will enable operational and sales excellence, ensuring that both our customers and associates have exceptional experiences. You will break down barriers and actively seek meaningful partnerships, using curiosity and a solutions mindset to build relationships and drive business growth. Additionally, you will create an environment focused on high performance, results, and a customer-first mentality through leading by example and effective coaching. Your responsibilities will include hiring, onboarding, training, and developing our team with a focus on empowerment and growth.

Specifically, you will

Customer Experience: Lead and coach the team to provide exceptional customer service. Engage with customers, offer tailored products and services, and handle escalated customer situations. Provide leadership and guidance to ensure our customer experience is seamless and focused on longer term partnerships, especially with our business customers.
Sales Leadership: Drive an inspired and recognition approach through your team to enable strong sales-focused partnerships with our customers. Create an environment through your leadership in which all our Sales Associates can be their best for our customers. Utilize sales and metrics reports to create action plans and achieve business results.
Team Development: Attract, train, develop, and engage associates. Provide clear and regular coaching and feedback to enable continuous improvement and career centered development is ongoing. Manage performance appraisals and career action plans.
Operational Excellence: Ensure compliance with Health & Safety, Asset Protection, Privacy, Policies, and Procedures. Manage inventory, merchandising, and brand standards.
Communication: Maintain daily communication with the team. Ensure consistency and execution of all sales and customer engagement tools.

Some of what you need

2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Experience in leading, coaching, developing talent, and managing teams with a customer and sales-focused approach.
Excellent communication and interpersonal skills; people are inspired by your communication skills.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
PTO and Personal Days
Performance bonuses
Learning & Development programs
And more...

#WorkLearnGrow2

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Assistant Manager is responsible for driving sales and operational excellence by leading, coaching, and developing a high-performing retail team. They ensure a customer-first environment while managing inventory, merchandising, and compliance with company policies.

Requirements

Candidates must have 2-3 years of retail management experience with a proven track record of achieving sales and service targets. Strong leadership, communication, and organizational skills are required to manage team performance in a fast-paced environment.

Skills

Retail management
Sales leadership
Team development
Customer service
Coaching
Performance management
Inventory management
Merchandising
Communication
Prioritization
Organization
Multi-tasking
Conflict resolution
Operational excellence
Hiring
Training

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Paid time off
Personal days
Performance bonuses
Learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail management
Sales targets
Customer experience
Team leadership
Coaching
Performance appraisals
Inventory management
Merchandising
Health and safety
Asset protection
Privacy compliance
Onboarding
Business growth
Sales metrics
Action planning
Retail operations
Staples Canada

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