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Added 20 mins ago
Manager, Collections
Rogers Bank
PE · Bloomfield Station, PE
Full-time
Use analytics and business insights to optimize collections strategies across the customer lifecycle.
Added 20 mins ago
Manager, Collections
Rogers Bank
Charlottetown, PE
Full-time
Use analytics and business insights to optimize collections strategies across the customer lifecycle.
Added 20 mins ago
Manager, Collections
Rogers Bank
Kincardine, ON
Full-time
Use analytics and business insights to optimize collections strategies across the customer lifecycle.
Added 20 mins ago
Manager, Collections
Rogers Bank
Dartmouth, NS
Full-time
Use analytics and business insights to optimize collections strategies across the customer lifecycle.
Added 1 hour ago
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What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 1 hour ago
Scheduler
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Added 2 hours ago
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Support pre-sales and business development with solution architecture input, demos, and technical Q&A
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Two (2) year community college diploma in Business or Human Resources
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Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
Full-time
Bachelor's degree in Finance, Accounting, Business Administration, Health Administration, or a related field.
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Technical Project Manager, Cybersecurity
Michael Garron Hospital
Toronto, ON
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Undergraduate degree in Information Systems, Business or Hospital administration.
Added 2 hours ago
(CAN) Overnight Lead Department Manager
Walmart Canada
Cambridge, ON
Full-time
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive…
Added 2 hours ago
Client Advisor
RBC
Windsor, NS
Part-time
…individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver…
Added 2 hours ago
Director, Value Creation Private Markets
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Added 2 hours ago
Managing Director, Value Creation Private Markets
OPTrust
Toronto, ON
Full-time
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Added 2 hours ago
Lead IAM Engineer
Thomson Reuters
Toronto, ON · Canada, Toronto, Ontario
Full-time
Develop scalable, secure, and resilient identity architecture solutions to support business growth, mergers, integrations, and modernization initiatives.
Added 2 hours ago
Client service representative - Val-d'Or
CIBC
Val-d'Or, QC
Full-time
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day…
Added 3 hours ago
Director, HR Employee Service Centre
Extendicare
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Full-time
Set the direction for the ESC, aligning service capabilities with organizational priorities and ensuring the function scales effectively to meet business demand.
Added 3 hours ago
Associate EI&C Engineer
Veolia Environnement SA
Oakville, ON
Full-time
…transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex…
Added 3 hours ago
Finance Transformation Manager, Enterprise Performance Management (EPM) (Bilingual FR/EN)
Pwc Canada
Calgary, AB · Montreal, QC · Ottawa, ON
Full-time
…their finance functions and improve their contribution to the business. We support our clients by analyzing needs, developing financial solutions, and offering guidance and support to help…
Added 3 hours ago
Innovation & Growth Associate
Quantolio
Montreal, QC
Full-time
…takes the ability to understand a market, make a compelling business case, secure funding, and bring the right partners…
Added 3 hours ago
ESG-Intern
Husky Technologies
Bolton, ON
Part-time
…people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to lead change. At the same time, we are not afraid to…
Added 3 hours ago
Project Manager, Sales Enablement & Executive Customer Engagement
Husky Technologies
Bolton, ON
Full-time
…people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to lead change. At the same time, we are not afraid to…
Added 3 hours ago
Advanced Applications Blow Molding Specialist
Husky Technologies
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Full-time
…people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to lead change. At the same time, we are not afraid to…
Added 3 hours ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
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Added 3 hours ago
Master Data Mgmt Analyst
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Staples Inc.

Retail Assistant Manager

Mascouche, QC, Canada

Job type: Full-time
Experience: 2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Posting language: English
Posted: Sep 25, 2026

Apply About employer

Applications open in a new tab.

Original job description

Some of what you will do

As an Assistant Manager, you will enable operational and sales excellence, ensuring that both our customers and associates have exceptional experiences. You will break down barriers and actively seek meaningful partnerships, using curiosity and a solutions mindset to build relationships and drive business growth. Additionally, you will create an environment focused on high performance, results, and a customer-first mentality through leading by example and effective coaching. Your responsibilities will include hiring, onboarding, training, and developing our team with a focus on empowerment and growth.

Specifically, you will

Customer Experience: Lead and coach the team to provide exceptional customer service. Engage with customers, offer tailored products and services, and handle escalated customer situations. Provide leadership and guidance to ensure our customer experience is seamless and focused on longer term partnerships, especially with our business customers.
Sales Leadership: Drive an inspired and recognition approach through your team to enable strong sales-focused partnerships with our customers. Create an environment through your leadership in which all our Sales Associates can be their best for our customers. Utilize sales and metrics reports to create action plans and achieve business results.
Team Development: Attract, train, develop, and engage associates. Provide clear and regular coaching and feedback to enable continuous improvement and career centered development is ongoing. Manage performance appraisals and career action plans.
Operational Excellence: Ensure compliance with Health & Safety, Asset Protection, Privacy, Policies, and Procedures. Manage inventory, merchandising, and brand standards.
Communication: Maintain daily communication with the team. Ensure consistency and execution of all sales and customer engagement tools.

Some of what you need

2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Experience in leading, coaching, developing talent, and managing teams with a customer and sales-focused approach.
Excellent communication and interpersonal skills; people are inspired by your communication skills.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
PTO and Personal Days
Performance bonuses
Learning & Development programs
And more...

#WorkLearnGrow2

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Assistant Manager is responsible for driving sales and operational excellence by leading, coaching, and developing a high-performing team. They ensure a customer-first environment while managing inventory, merchandising, and compliance with company policies.

Requirements

Candidates must have 2-3 years of retail management experience with a proven track record of achieving sales and service targets. Strong leadership, communication, and organizational skills are required to manage team performance in a fast-paced environment.

Skills

Retail management
Sales leadership
Team development
Customer service
Coaching
Inventory management
Merchandising
Performance management
Communication
Prioritization
Organization
Multi-tasking
Problem solving
Business growth
Operational excellence

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Paid time off
Personal days
Performance bonuses
Learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Management
Sales
Customer Experience
Team Leadership
Coaching
Inventory Management
Merchandising
Health and Safety
Asset Protection
Performance Appraisals
Business Growth
Operations
Retail Management
Sales Metrics
Onboarding
Training
Customer Service

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