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Added 10 mins ago
Intermediate Architect
Architecture49 Inc.
Winnipeg, MB
Full-time
…in shaping secure, resilient environments, A49 is poised to lead the delivery of major National Defence projects across the country - projects that strengthen Canada’s defence capabilities…
Added 10 mins ago
Veterinary Receptionist, Green Acres Animal Hospital (Part-time)
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AB · Alberta, Canada
Part-time
…organizations whose head offices are located within the province and lead their industries in offering exceptional places to work. Additionally, we were selected as one of Canada's Top…
Added 10 mins ago
(CAN) Customer Service Manager
Walmart Canada
Westbank, BC
$15 CAD / hour
Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 10 mins ago
(CAN) Front End Checkout Team Associate
Walmart Canada
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Full-time
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Overnight Assistant Manager
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(CAN) Customer Service Manager
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$15 CAD / hour
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Added 10 mins ago
Postdoctoral Research Fellow
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Full-time
…independent research questions aligned with the program and lead high-impact publications and grant applications. the Fellow may contribute to projects…
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Added 10 mins ago
Research Associate
The University of British Columbia
Vancouver, BC
Full-time
…Investigators drives increasingly multidisciplinary research programs in each laboratory. This includes the incorporation of the latest technologies in molecular biology, genetics,…
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(CAN) Bakery Department Manager
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Added 10 mins ago
Customer Growth Marketing Manager
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Toronto, ON · North York, ON
$85,000 to $110,000 CAD / year
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Veterinary Assistant - ICU, Alta Vista Specialty & Emergency Veterinary Centre
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…organizations whose head offices are located within the province and lead their industries in offering exceptional places to work. Additionally, we were selected as one of Canada's Top…
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Veterinary Reception, Client Care, Burlington Animal Hospital
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…organizations whose head offices are located within the province and lead their industries in offering exceptional places to work. Additionally, we were selected as one of Canada's Top…
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Jurisdiction and Policy Research Consultant -18 Month Term-1934
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Added 11 mins ago
School Age Leader
YBC
Richmond, BC
Up to $23.14 CAD / hour
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Support the development and delivery of high-quality, age-appropriate programs (ages 5-12) aligned with YMCA standards, A Place to Connect curriculum, and all legislative requirements.
Added 11 mins ago
School Age Leader, Float
YBC
Richmond, BC
Up to $23.14 CAD / hour
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Support the development and delivery of high-quality, age-appropriate programs (ages 5-12) aligned with YMCA standards, A Place to Connect curriculum, and all legislative requirements.
Added 11 mins ago
Activity Leader, Substitute and ECEA Substitute
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$23.14 to $23.81 CAD / hour
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Added 11 mins ago
Early Childhood Educator, Infant-Toddler
YBC
Fort St. John, BC
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…adhering to the YMCA Playing to Learn curriculum, they design, and lead activities tailored to the interests and developmental stages of the children in their care. These educators also…
Added 11 mins ago
Research Associate
University of British Columbia
Vancouver, BC · UBCV | Life Sciences Centre (LSC)
Full-time
…Investigators drives increasingly multidisciplinary research programs in each laboratory. This includes the incorporation of the latest technologies in molecular biology, genetics,…
Added 11 mins ago
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Added 11 mins ago
Manager, Capital Policy Development
Government of Alberta
AB
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Staples Inc.

Retail Assistant Manager

Mascouche, QC, Canada

Job type: Full-time
Experience: 2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Posting language: English
Posted: Sep 25, 2026

Apply About employer

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Original job description

Some of what you will do

As an Assistant Manager, you will enable operational and sales excellence, ensuring that both our customers and associates have exceptional experiences. You will break down barriers and actively seek meaningful partnerships, using curiosity and a solutions mindset to build relationships and drive business growth. Additionally, you will create an environment focused on high performance, results, and a customer-first mentality through leading by example and effective coaching. Your responsibilities will include hiring, onboarding, training, and developing our team with a focus on empowerment and growth.

Specifically, you will

Customer Experience: Lead and coach the team to provide exceptional customer service. Engage with customers, offer tailored products and services, and handle escalated customer situations. Provide leadership and guidance to ensure our customer experience is seamless and focused on longer term partnerships, especially with our business customers.
Sales Leadership: Drive an inspired and recognition approach through your team to enable strong sales-focused partnerships with our customers. Create an environment through your leadership in which all our Sales Associates can be their best for our customers. Utilize sales and metrics reports to create action plans and achieve business results.
Team Development: Attract, train, develop, and engage associates. Provide clear and regular coaching and feedback to enable continuous improvement and career centered development is ongoing. Manage performance appraisals and career action plans.
Operational Excellence: Ensure compliance with Health & Safety, Asset Protection, Privacy, Policies, and Procedures. Manage inventory, merchandising, and brand standards.
Communication: Maintain daily communication with the team. Ensure consistency and execution of all sales and customer engagement tools.

Some of what you need

2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Experience in leading, coaching, developing talent, and managing teams with a customer and sales-focused approach.
Excellent communication and interpersonal skills; people are inspired by your communication skills.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
PTO and Personal Days
Performance bonuses
Learning & Development programs
And more...

#WorkLearnGrow2

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Assistant Manager is responsible for driving sales and operational excellence by leading, coaching, and developing a high-performing team. They ensure a customer-first environment while managing inventory, merchandising, and compliance with company policies.

Requirements

Candidates must have 2-3 years of retail management experience with a proven track record of achieving sales and service targets. Strong leadership, communication, and organizational skills are required to manage team performance in a fast-paced environment.

Skills

Retail management
Sales leadership
Team development
Customer service
Coaching
Inventory management
Merchandising
Performance management
Communication
Prioritization
Organization
Multi-tasking
Problem solving
Business growth
Operational excellence

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Paid time off
Personal days
Performance bonuses
Learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Management
Sales
Customer Experience
Team Leadership
Coaching
Inventory Management
Merchandising
Health and Safety
Asset Protection
Performance Appraisals
Business Growth
Operations
Retail Management
Sales Metrics
Onboarding
Training
Customer Service

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