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Added 2 mins ago
Pro Account Sales Associate : Part Time - CHINOOK
The Home Depot Canada
Calgary, AB
Part-time
…responsibilities for this position include providing outstanding service to customers through the sharing of product knowledge of all store departments and developing and maintaining…
Added 2 mins ago
Associé(e) aux ventes - Mobile (Saisonnier(ère)) / Mobile Sales Associate (Seasonal)
Best Buy Canada
Montreal, QC
Full-time
Grow your career in similar roles (customer service representative, merchandiser, online order pick-up specialist) or development roles (team lead, assistant store leader, store leader).
Added 2 mins ago
Sales Lot Attendant - Jim Pattison Lexus Victoria
The Jim Pattison Auto Group
Victoria, BC
Strong customer-service skills with a friendly, approachable attitude
Added 16 mins ago
Interim Lead
sephora.com
Saskatoon, SK
$20 to $23.55 CAD / hour
Full-time
Minimum 2 years of leadership experience in a retail, hospitality, or service environment
Added 32 mins ago
Educator | SASKATOON
lululemon
Saskatoon, SK
Full-time
The Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service, or guest experience, in our retail stores. They are…
Added 32 mins ago
Part -Time Educator / Hillcrest
lululemon
Richmond Hill, ON
Part-time
The Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service, or guest experience, in our retail stores. They are…
Added 32 mins ago
Customer Service Representative
NetworkPedia
AB · Edmonton, AB
Contract
Customer service and/or retail sales experience.
Added 32 mins ago
Educator Contract |Coquitlam Centre
lululemon
Coquitlam, BC
Part-time
The Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service, or guest experience, in our retail stores. They are…
Added 32 mins ago
Educator | Robson St.
lululemon
Vancouver, BC
Part-time
The Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service, or guest experience, in our retail stores. They are…
Added 32 mins ago
Associé(e) aux ventes, location d'outils (Temps plein)
The Home Depot Canada
Laval, QC
Full-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 47 mins ago
Part Time Retail Associate (Optical): Oshawa, ON
Specsavers
Oshawa, ON
Part-time
Previous experience in retail or customer service is an asset - but not essential
Added 1 hour ago
Sales and Rental Associate
Long & McQuade Musical Instruments
Calgary, AB
Full-time
Define the individual needs of every customer and match those needs with the right combination of our products and services
Added 1 hour ago
Grocery Clerk Part Time Day
No Frills
Slave Lake, AB
Part-time
Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
Added 1 hour ago
Merchandiser, Hourly Part Time Evening
Loblaw Companies Limited
Calgary, AB
Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
Cashier Part Time Evening
No Frills
Slave Lake, AB
Part-time
Motivated to learn new things and delivering great customer service
Added 1 hour ago
(CAN) Fashion Associate PART TIME
Walmart Canada
Calgary, AB
Part-time · Contract
Position Summary...Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that…
Added 1 hour ago
Seasonal Retail Sales Associate-SOUTH CENTRE MALL
Bath & Body Works
Calgary, AB
$18 USD / hour
Part-time
Thrives in a customer-first based retail environment.
Added 1 hour ago
Merchandising Associate: Part Time (Mon - Fri / 5:30am - 3pm) - NORTH HILL
The Home Depot Canada
Calgary, AB
Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 1 hour ago
Grocery Clerk - Part Time - Daytime Availability
Food Basics
Oakville, ON
Provide support to other departments, such as bakery, deli/meat, or produce, when needed.
Added 1 hour ago
Overnight Freight Associate Part Time - 7057 Polo Park
The Home Depot Canada
Winnipeg, MB
Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 1 hour ago
Grocery Clerk Part Time Night
Fortinos Supermarket Ltd
Brampton, ON
Part-time
…staff, store cleanliness and above all, superior, friendly customer service. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a…
Added 1 hour ago
Part Time Bridal Sales
David's Bridal
Winnipeg, MB
Part-time
…sold by them and taking care of them with one of the highest customer service scores in…
Added 1 hour ago
Seamstress
David's Bridal
Toronto, ON · Scarborough, ON
…sold by them and taking care of them with one of the highest customer service scores in…
Added 1 hour ago
YVR - Barista
Paradies Lagardère
Vancouver, BC
Part-time
Customer service focused and solution oriented.
Added 2 hours ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Mascouche, QC
Train your team members to provide strong customer support - teach them the best sales techniques and make sure they’re familiar with all product features;

Staples Inc.

Retail Assistant Manager

Mascouche, QC, Canada

Job type: Full-time
Experience: 2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Posting language: English
Posted: Sep 25, 2026

Apply About employer

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Original job description

Some of what you will do

As an Assistant Manager, you will enable operational and sales excellence, ensuring that both our customers and associates have exceptional experiences. You will break down barriers and actively seek meaningful partnerships, using curiosity and a solutions mindset to build relationships and drive business growth. Additionally, you will create an environment focused on high performance, results, and a customer-first mentality through leading by example and effective coaching. Your responsibilities will include hiring, onboarding, training, and developing our team with a focus on empowerment and growth.

Specifically, you will

Customer Experience: Lead and coach the team to provide exceptional customer service. Engage with customers, offer tailored products and services, and handle escalated customer situations. Provide leadership and guidance to ensure our customer experience is seamless and focused on longer term partnerships, especially with our business customers.
Sales Leadership: Drive an inspired and recognition approach through your team to enable strong sales-focused partnerships with our customers. Create an environment through your leadership in which all our Sales Associates can be their best for our customers. Utilize sales and metrics reports to create action plans and achieve business results.
Team Development: Attract, train, develop, and engage associates. Provide clear and regular coaching and feedback to enable continuous improvement and career centered development is ongoing. Manage performance appraisals and career action plans.
Operational Excellence: Ensure compliance with Health & Safety, Asset Protection, Privacy, Policies, and Procedures. Manage inventory, merchandising, and brand standards.
Communication: Maintain daily communication with the team. Ensure consistency and execution of all sales and customer engagement tools.

Some of what you need

2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Experience in leading, coaching, developing talent, and managing teams with a customer and sales-focused approach.
Excellent communication and interpersonal skills; people are inspired by your communication skills.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
PTO and Personal Days
Performance bonuses
Learning & Development programs
And more...

#WorkLearnGrow2

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Assistant Manager is responsible for driving sales and operational excellence by leading, coaching, and developing a high-performing team. They ensure a customer-first environment while managing inventory, merchandising, and compliance with company policies.

Requirements

Candidates must have 2-3 years of retail management experience with a proven track record of achieving sales and service targets. Strong leadership, communication, and organizational skills are required to manage team performance in a fast-paced environment.

Skills

Retail management
Sales leadership
Team development
Customer service
Coaching
Inventory management
Merchandising
Performance management
Communication
Prioritization
Organization
Multi-tasking
Problem solving
Business growth
Operational excellence

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Paid time off
Personal days
Performance bonuses
Learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Management
Sales
Customer Experience
Team Leadership
Coaching
Inventory Management
Merchandising
Health and Safety
Asset Protection
Performance Appraisals
Business Growth
Operations
Retail Management
Sales Metrics
Onboarding
Training
Customer Service

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