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Added 18 mins ago
Private Trust Client Service Associate - Indigenous Trust Services (ITS)
TD
Winnipeg, MB
Full-time
Are you revered for your attention to detail and seamless service delivery to both client and your relationship manager? If so, then this can be perfect for you. As Private Trust Client…
Added 18 mins ago
Manager, Business Operations
Southern Alberta Institute of Technology (SAIT)
Calgary, AB · Greater Calgary Metropolitan Area
Full-time
Reporting to the Associate Vice President (AVP), the Manager serves as the central business operations lead, connecting QPES technical teams, clients, and SAIT corporate functions to ensure…
Added 18 mins ago
Wealth Associate Sudbury
MD Financial Management | Gestion financière MD
Sudbury, ON · Greater Sudbury, ON
Full-time
Reporting to the Manager, Regional Administration, as a Client Service Associate, you will be responsible for providing administrative and operational support, both in-office and virtually,…
Added 18 mins ago
Executive Rewards Senior Associate & Project Manager
Marsh
Calgary, AB
Full-time
Marsh’s Workforce & Rewards practice is seeking an Executive Compensation Senior Associate & Project Manager to join our team in one of our five Canadian offices (Montreal, Ottawa, Toronto,…
Added 18 mins ago
Diesel Technician - Heavy Duty Truck Services
TruckPro, LLC
Calgary, AB · Greater Calgary Metropolitan Area
Full-time
Inform customer/manager of completion times, services expenses, and possible changes
Added 18 mins ago
Executive Rewards Senior Associate & Project Manager
Marsh
Vancouver, BC
Full-time
Marsh’s Workforce & Rewards practice is seeking an Executive Compensation Senior Associate & Project Manager to join our team in one of our five Canadian offices (Montreal, Ottawa, Toronto,…
Added 18 mins ago
Executive Rewards Senior Associate & Project Manager
Marsh
Montreal, QC
Full-time
Marsh’s Workforce & Rewards practice is seeking an Executive Compensation Senior Associate & Project Manager to join our team in one of our five Canadian offices (Montreal, Ottawa, Toronto,…
Added 18 mins ago
Client service associate
Dialectica
Montreal, QC
Full-time
As an Associate in the Client Service Team, you will act as a knowledge broker between our clients and industry experts. Your role is to partner with our clients to understand their…
Added 18 mins ago
Executive Rewards Senior Associate & Project Manager
Marsh
Toronto, ON
Full-time
Marsh’s Workforce & Rewards practice is seeking an Executive Compensation Senior Associate & Project Manager to join our team in one of our five Canadian offices (Montreal, Ottawa, Toronto,…
Added 18 mins ago
Executive Rewards Senior Associate & Project Manager
Marsh
Ottawa, ON
Full-time
Marsh’s Workforce & Rewards practice is seeking an Executive Compensation Senior Associate & Project Manager to join our team in one of our five Canadian offices (Montreal, Ottawa, Toronto,…
Added 34 mins ago
Manager, Business Operations
SAIT
Calgary, AB
Reporting to the Associate Vice President (AVP), the Manager serves as the central business operations lead, connecting QPES technical teams, clients, and SAIT corporate functions to ensure…
Added 34 mins ago
Grocery Associate
88 Supermarket
Vancouver, BC
$18.25 CAD / hour
Part-time
Support customers in any situation of emergency and accident and inform manager/supervisor immediately.
Added 34 mins ago
Loss & Prevention Associate
88 Supermarket
Vancouver, BC
$18.25 CAD / hour
Added 47 mins ago
Part-Time Budget Officer, International Education Centre
Algonquin College of Applied Arts and Technology
Ottawa, ON
Part-time
Reporting to the Finance Manager of the International Education Centre (IEC) the incumbent overseas the day-to-day financial operation within the IEC. The incumbent is involved with the…
Added 49 mins ago
Customer Experience Associate
TD
North Vancouver, BC
Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 49 mins ago
Customer Experience Associate - Mandarin and/or Cantonese Language Skills an Asset
TD
Vancouver, BC
Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 49 mins ago
Customer Experience Associate
TD
Ottawa, ON
Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 49 mins ago
Personal Banking Associate
TD
Saskatoon, SK
Full-time
…with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries…
Added 49 mins ago
Customer Experience Associate
TD
Ottawa, ON
Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 49 mins ago
PIA Client Service Associate
TD
Toronto, ON
Full-time
…so, then get onboard for the position of PIA Client Service Associate. In this role, you will provide dedicated specialized administrative support to an Investment Advisor or team of…
Added 49 mins ago
Customer Experience Associate
TD
Brampton, ON
Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 49 mins ago
Store Associate
The Salvation Army Canada and Bermuda Territory
Ottawa, ON · Bells Corner Thrift Store
Full-time
Internal: Store Manager, Corps Officer(s), volunteers, staff
Added 49 mins ago
Santa's Wonderland
Bass Pro Shops
Calgary, AB
Part-time
Reporting to the Group Sales Manager, the Seasonal Events Associate performs duties associated with store events, participates in “short term” assignments and seasonal events to support the…
Added 49 mins ago
Assistant Store Manager Winners Homesense Pine Centre Mall
The TJX Companies, Inc.
Prince George, BC
Full-time
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 1 hour ago
Wireless Sales Associate - 1100 Salmon Arm
OSL Retail Services Inc
Salmon Arm, BC
Other
Wireless Sales Associate | Full-TimeSalmon Arm, BC

Staples Inc.

Retail Assistant Manager

Lloydminster, AB, Canada

Job type: Full-time
Experience: 2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Posting language: English
Posted: Sep 28, 2026

Apply About employer

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Original job description

Some of what you will do

As an Assistant Manager, you will enable operational and sales excellence, ensuring that both our customers and associates have exceptional experiences. You will break down barriers and actively seek meaningful partnerships, using curiosity and a solutions mindset to build relationships and drive business growth. Additionally, you will create an environment focused on high performance, results, and a customer-first mentality through leading by example and effective coaching. Your responsibilities will include hiring, onboarding, training, and developing our team with a focus on empowerment and growth.

Specifically, you will

Customer Experience: Lead and coach the team to provide exceptional customer service. Engage with customers, offer tailored products and services, and handle escalated customer situations. Provide leadership and guidance to ensure our customer experience is seamless and focused on longer term partnerships, especially with our business customers.
Sales Leadership: Drive an inspired and recognition approach through your team to enable strong sales-focused partnerships with our customers. Create an environment through your leadership in which all our Sales Associates can be their best for our customers. Utilize sales and metrics reports to create action plans and achieve business results.
Team Development: Attract, train, develop, and engage associates. Provide clear and regular coaching and feedback to enable continuous improvement and career centered development is ongoing. Manage performance appraisals and career action plans.
Operational Excellence: Ensure compliance with Health & Safety, Asset Protection, Privacy, Policies, and Procedures. Manage inventory, merchandising, and brand standards.
Communication: Maintain daily communication with the team. Ensure consistency and execution of all sales and customer engagement tools.

Some of what you need

2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Experience in leading, coaching, developing talent, and managing teams with a customer and sales-focused approach.
Excellent communication and interpersonal skills; people are inspired by your communication skills.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
PTO and Personal Days
Performance bonuses
Learning & Development programs
And more...

#WorkLearnGrow2

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

Lead the retail team to deliver excellent customer service and achieve sales targets, using coaching, sales metrics, and action plans to improve business results. Hire and develop associates while overseeing store operations, inventory, merchandising, brand standards, compliance, and daily team communication.

Requirements

Requires 2–3 years of retail management experience with direct accountability for sales and service targets. Candidates should have experience leading and developing teams, strong communication and interpersonal skills, and the ability to prioritize and multitask in a fast-paced environment.

Skills

Retail Management
Sales Leadership
Customer Service
Team Leadership
Coaching and Development
Hiring and Onboarding
Performance Management
Sales Target Achievement
Sales Reporting and Metrics
Action Planning
Inventory Management
Merchandising
Health and Safety Compliance
Asset Protection
Communication
Prioritization and Organization

Benefits

Associate Discount
Health and Dental Benefits
RRSP/DPSP
Paid Time Off and Personal Days
Performance Bonuses
Learning and Development Programs

Visa sponsorship

Not detected in the job text

Keywords

Retail Management
Sales Targets
Customer Experience
Customer Service
Business Customers
Sales Leadership
Sales Associates
Sales Metrics
Action Plans
Team Development
Hiring
Onboarding
Training
Coaching
Performance Appraisals
Career Development
Inventory Management
Merchandising
Brand Standards
Health and Safety
Asset Protection
Privacy
Policies and Procedures
Customer Engagement
Operational Excellence

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