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Added 10 mins ago
Wealth Associate
National Bank of Canada
Brossard, QC
Full-time
…wealth advisors to stand out by offering exceptional customer service that will have a positive, long-term impact on our…
Added 10 mins ago
Senior Account Manager
BNV Recruiting
Toronto, ON · Scarborough, ON
$70,000 to $90,000 CAD / year
Full-time
Account Manager – Contract Manufacturing & CPG
Added 10 mins ago
Customer Experience Associate - Mandarin and/or Cantonese Language Skills an Asset
TD
Vancouver, BC
Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 12 mins ago
Full Time Merchandise Manager
Michaels Stores
Nanaimo, BC
Full-time
Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
Added 12 mins ago
Senior Retail Sales Consultant - Part Time - Devonshire Mall, ON
Swarovski
Windsor, ON
Part-time
As a Sales Consultant, you’ll deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our products, all while achieving sales goals and…
Added 12 mins ago
Bilingual ADP Sales Manager
Sun Life
Toronto, ON · Montreal, QC · Quebec, QC · ON · Sun Life Montreal Metcalfe
Full-time
Are you a sales leader who is passionate about coaching, advisor development and helping new advisors build successful careers? The ADP Sales Manager plays a critical role in supporting the…
Added 12 mins ago
Senior Manager, Institutional Sales Enablement
Sun Life
Toronto, ON · Montreal, QC · Vancouver, BC · Calgary, AB · Sun Life Toronto One York
Full-time
The Senior Manager, Institutional Sales Enablement owns the strategy, standards, governance, tooling, playbooks, workflows, and adoption model that enable consistent execution by the…
Added 12 mins ago
Area Sales Manager
Valmet
AB · Edmonton, Roper Rd.
Full-time
…expertise in new ways to continue on the path of growth as an Area Sales Manager in our North American Market Area…
Added 12 mins ago
Client Care Coordinator
Amplifon
Casselman, ON
Full-time
…effective schedule management. Reporting to the Senior Area Manager, you will act as the first point of contact for our customers, helping them rediscover all the emotions of…
Added 12 mins ago
Senior Operations Manager, Petroleum West
UFA Co-operative Ltd.
Saskatoon, SK
Reporting to the Director, Operations the Senior Operations Manager is responsible for the operational performance and business growth within a designated geographical area. Ensuring…
Added 12 mins ago
Store Associate
The Salvation Army Canada and Bermuda Territory
Winnipeg, MB · Fort Garry Thrift Store
Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 12 mins ago
Store Manager
The Salvation Army Canada and Bermuda Territory
Calgary, AB · Horizon Heights Thrift Store
Full-time
The role ensures consistent profitability of the store by implementing national and regional standards in sales, customer service, merchandising, marketing, public relations, staff…
Added 12 mins ago
Product Strategy Senior Advisor – 12 months Contract - Express Scripts Canada
Cigna Healthcare
Mississauga, ON
Full-time
Partner with Product and Brand and Communications to develop and maintain marketing collateral, including sales sheets, presentations, product overviews, value propositions, client-facing…
Added 12 mins ago
Sr. Manager & Team Lead, Business Banking
CIBC
Tecumseh, ON
Full-time
As the Senior Manager & Team Lead, Business Banking you’ll responsible for building, developing and leading a team of Relationship Managers, Business Advisors and/or Associate Business…
Added 12 mins ago
Small Business Banking Specialist
Coast Capital Savings
Victoria, BC
A minimum of 4-6 years of direct sales experience in Financial Services with an emphasis on sales and service in a lending/risk management capacity or successful completion of the…
Added 12 mins ago
IT Project Manager
Stelumar Advanced Manufacturing Inc.
Canada
Full-time
…particular focus on scalability and efficiency. The IT Project Manager will have full ownership of IT applications deployments, leading multiple workstreams independently and incorporating…
Added 12 mins ago
ACCOUNT MANAGER, TECHNOLOGY INDUSTRY-2 - Greater Toronto Area
BDC
Markham, ON
Full-time
…provide them with advice and identify, if applicable, a BDC service offering appropriate to their…
Added 12 mins ago
Store Manager
Mejuri
BC
As a Store Manager, you are a charismatic leader with exceptional service and sales acumen. Reporting into the Multi Site Leader you will drive the growth and awareness of Mejuri in your…
Added 12 mins ago
Stage Experience Lead - Full Time
Sephora
Rocky View, AB
$20 to $23.55 CAD / hour
Full-time
The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or…
Added 12 mins ago
Services Manager, Stores
Sephora
Hamilton, ON
As Services Manager, Stores, you will be responsible for managing all services, classes and events in a specific Sephora store location. You will support in all service-related areas such…
Added 25 mins ago
Banking Advisor
National Bank of Canada
Laval, QC
Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 25 mins ago
Banking Advisor
National Bank of Canada
Dollard-Des Ormeaux, QC
Full-time
…on team availability. This position reports to the Customer service Branch Manager or the Branch Manager. Every day, you will work with a team of a experts specialized in investment,…
Added 25 mins ago
BANKING ADVISOR
National Bank of Canada
Montreal, QC
Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 25 mins ago
Merchandiser, Hourly Part Time Evening
Loblaw Companies Limited
Spruce Grove, AB
Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 25 mins ago
5744 - 3rd Key
Lids
St. Catharines, ON
$18.1 USD / hour
Part-time
…personal style. Working in our retail stores requires our retail sales team to provide each and every customer with the energy for an exceptional Lids experience, maintain our meticulous…

Staples Inc.

Retail Assistant Manager

Lloydminster, AB, Canada

Job type: Full-time
Experience: 2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

Some of what you will do

As an Assistant Manager, you will enable operational and sales excellence, ensuring that both our customers and associates have exceptional experiences. You will break down barriers and actively seek meaningful partnerships, using curiosity and a solutions mindset to build relationships and drive business growth. Additionally, you will create an environment focused on high performance, results, and a customer-first mentality through leading by example and effective coaching. Your responsibilities will include hiring, onboarding, training, and developing our team with a focus on empowerment and growth.

Specifically, you will

Customer Experience: Lead and coach the team to provide exceptional customer service. Engage with customers, offer tailored products and services, and handle escalated customer situations. Provide leadership and guidance to ensure our customer experience is seamless and focused on longer term partnerships, especially with our business customers.
Sales Leadership: Drive an inspired and recognition approach through your team to enable strong sales-focused partnerships with our customers. Create an environment through your leadership in which all our Sales Associates can be their best for our customers. Utilize sales and metrics reports to create action plans and achieve business results.
Team Development: Attract, train, develop, and engage associates. Provide clear and regular coaching and feedback to enable continuous improvement and career centered development is ongoing. Manage performance appraisals and career action plans.
Operational Excellence: Ensure compliance with Health & Safety, Asset Protection, Privacy, Policies, and Procedures. Manage inventory, merchandising, and brand standards.
Communication: Maintain daily communication with the team. Ensure consistency and execution of all sales and customer engagement tools.

Some of what you need

2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Experience in leading, coaching, developing talent, and managing teams with a customer and sales-focused approach.
Excellent communication and interpersonal skills; people are inspired by your communication skills.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
PTO and Personal Days
Performance bonuses
Learning & Development programs
And more...

#WorkLearnGrow2

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

Lead the retail team to deliver excellent customer service and achieve sales targets, using coaching, sales metrics, and action plans to improve business results. Hire and develop associates while overseeing store operations, inventory, merchandising, brand standards, compliance, and daily team communication.

Requirements

Requires 2–3 years of retail management experience with direct accountability for sales and service targets. Candidates should have experience leading and developing teams, strong communication and interpersonal skills, and the ability to prioritize and multitask in a fast-paced environment.

Skills

Retail Management
Sales Leadership
Customer Service
Team Leadership
Coaching and Development
Hiring and Onboarding
Performance Management
Sales Target Achievement
Sales Reporting and Metrics
Action Planning
Inventory Management
Merchandising
Health and Safety Compliance
Asset Protection
Communication
Prioritization and Organization

Benefits

Associate Discount
Health and Dental Benefits
RRSP/DPSP
Paid Time Off and Personal Days
Performance Bonuses
Learning and Development Programs

Visa sponsorship

Not detected in the job text

Keywords

Retail Management
Sales Targets
Customer Experience
Customer Service
Business Customers
Sales Leadership
Sales Associates
Sales Metrics
Action Plans
Team Development
Hiring
Onboarding
Training
Coaching
Performance Appraisals
Career Development
Inventory Management
Merchandising
Brand Standards
Health and Safety
Asset Protection
Privacy
Policies and Procedures
Customer Engagement
Operational Excellence

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