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Added 8 mins ago
Manager, End User Services
First Canadian Financial Group
Sherwood Park, AB
Full-time
Under the direction of the Director, Information Technology and Security, the Manager, End User Services will lead the team that supports workplace technology across the organization. Based…
Added 22 mins ago
Monitoring Operations Manager
Bosch Building Technologies North America
Victoria, BC
Full-time
The Monitoring Operations Manager will oversee the day-to-day control of personnel within our Underwriters Laboratories of Canada (ULC) Alarm Monitoring Centers across Canada. Leading &…
Added 22 mins ago
Monitoring Operations Manager
Bosch Building Technologies North America
Ottawa, ON
Full-time
The Monitoring Operations Manager will oversee the day-to-day control of personnel within our Underwriters Laboratories of Canada (ULC) Alarm Monitoring Centers across Canada. Leading &…
Added 22 mins ago
Shop Foreman
ProFit Executive Search
Brampton, ON
$110,000 to $135,000 CAD / year
Full-time
Inventory Optimization: Partner with the General Manager to manage inventory levels, preventing shortages or overstock.
Added 22 mins ago
Talent Acquisition Specialist
Nanowave Technologies Inc.
Toronto, ON · Etobicoke, ON
$80,000 to $95,000 CAD / year
Contract
…screening, scheduling, pipeline development, employer branding, onboarding coordination, and recruitment…
Added 52 mins ago
Technical Sales Engineer (Electrical Power Solutions) (LB008)
Potenco
Toronto, ON · Greater Toronto Area, Canada
Full-time
…solutions, is seeking a Technical Sales Leader / Regional Sales Manager to take ownership of a critical product line: Load…
Added 52 mins ago
Engineering Manager
HR Solutions
London, ON
Full-time
The Engineering Manager leads our engineering function, combining hands-on structural design and professional practice (including reviewing, sealing/stamping, and issuing letters of…
Added 52 mins ago
Licensed 433A Millwright
Metrie
Woodbridge, ON
Full-time
Support training and onboarding of team members when required.
Added 53 mins ago
TD Insurance, Counsel II
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Full-time
…career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future…
Added 53 mins ago
Personal Banking Associate
TD
Ottawa, ON · Orleans, ON
Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 53 mins ago
Small Business Associate
TD
Windsor, ON
Full-time
…and get 3-6 months training to undertake the role of Account Manager, Small Business (AMSB). This training program will provide you day to day support from an existing Account Manager,…
Added 1 hour ago
Assistant Store Manager - Smart Centres Vernon
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Vernon, BC
Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 1 hour ago
Retail Floor Team Member - Whitby (Part-Time)
Talize Inc / Recycling Rewards
Whitby, ON
Part-time
Who You Are – A Customer Champion With a Can-Do Spirit
Added 1 hour ago
ISE Operations and Project Coordinator
GeoSpectrum Technologies, Inc
Port Coquitlam, BC
Full-time
Support People & Culture with BC workplace policy maintenance, new hire onboarding, training coordination, employee engagement initiatives, and other HR-related administrative support.
Added 2 hours ago
Specialist, Heli-Sales
CMH Heli-Skiing & Summer Adventures
AB · Alberta, Canada
Full-time
Work with the Manager, Heli Sales to provide insights on lead quality, campaign performance, and guest behavior across both brands.
Added 2 hours ago
BlackBerry Radar- Senior Manager, Strategic Accounts & Customer Success
BlackBerry
Toronto, ON · Waterloo, ON
Full-time
Set the standard for a seamless customer journey, from onboarding and implementation through adoption, renewal and expansion.
Added 3 hours ago
Enterprise Customer Success Manager
Apex Systems
Toronto, ON
$50 to $60 USD / hour
Full-time
Our client, are looking to add to an Enterprise Customer Success Manager, specializing in the client's product, to help support and grow the client's product deployments. The right person…
Added 5 hours ago
Manager, Acquisition Operations
Loblaw Companies Limited
Toronto, ON
Full-time
The Manager, Acquisitions (Operations & Integration) will Lead Operational Integration, Cross-Functional Coordination, Process Optimization & Development. Support Post-Deal Performance…
Added 5 hours ago
spa manager
Flow Thai Massage & Spa
Richmond, BC
Full-time
Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.)
Added 6 hours ago
Senior Manager, AI Data Centre Operations, BC
Bell
Kamloops, BC
We are seeking a Senior Data Centre Manager to lead the day-to-day operations of a mission-critical Data Centre, ensuring high availability, reliability, safety, and compliance. This…
Added 7 hours ago
Vendor Manager, Musical Instruments, Amazon Canada
Amazon
Toronto, ON · Vancouver, BC
As a Vendor Manager, you'll leverage customer obsession and data-driven analytics to develop creative solutions that drive business growth. You'll manage key manufacturer relationships on…
Added 7 hours ago
Security and Loss Prevention Specialist, NA, Worldwide Operations Security (WWOS)
Amazon
AB · Parkland County, Alberta
…Specialist reports to the Security and Loss Prevention Cluster Manager responsible for their geographical area, and aids them in supporting the operational team, and cross functional teams…
Added 7 hours ago
Office Manager
COGIR Real Estate
Moose Jaw, SK
Full-time
Are you a customer service professional with strong administrative & accounting skills? Do you enjoy a fast-paced environment and meeting deadlines? Are you ready to take your experience to…
Added 8 hours ago
Sr Sales Strategy and Operations Manager, Central StratOps, GTM and Analytics
Amazon
Toronto, ON
Full-time
…deliver meaningful results. With 300+ million worldwide active customer accounts and first-party insights based on shopping, streaming, and browsing signals, brands can craft relevant…
Added 8 hours ago
Office Manager
Cogir Senior Living
Moose Jaw, SK · The Bentley Moose Jaw
Full-time
Are you a customer service professional with strong administrative & accounting skills? Do you enjoy a fast-paced environment and meeting deadlines? Are you ready to take your experience to…

Staples Inc.

Retail Assistant Manager

Markham, ON, Canada

Job type: Full-time
Experience: 2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

Some of what you will do

As an Assistant Manager, you will enable operational and sales excellence, ensuring that both our customers and associates have exceptional experiences. You will break down barriers and actively seek meaningful partnerships, using curiosity and a solutions mindset to build relationships and drive business growth. Additionally, you will create an environment focused on high performance, results, and a customer-first mentality through leading by example and effective coaching. Your responsibilities will include hiring, onboarding, training, and developing our team with a focus on empowerment and growth.

Specifically, you will

Customer Experience: Lead and coach the team to provide exceptional customer service. Engage with customers, offer tailored products and services, and handle escalated customer situations. Provide leadership and guidance to ensure our customer experience is seamless and focused on longer term partnerships, especially with our business customers.
Sales Leadership: Drive an inspired and recognition approach through your team to enable strong sales-focused partnerships with our customers. Create an environment through your leadership in which all our Sales Associates can be their best for our customers. Utilize sales and metrics reports to create action plans and achieve business results.
Team Development: Attract, train, develop, and engage associates. Provide clear and regular coaching and feedback to enable continuous improvement and career centered development is ongoing. Manage performance appraisals and career action plans.
Operational Excellence: Ensure compliance with Health & Safety, Asset Protection, Privacy, Policies, and Procedures. Manage inventory, merchandising, and brand standards.
Communication: Maintain daily communication with the team. Ensure consistency and execution of all sales and customer engagement tools.

Some of what you need

2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Experience in leading, coaching, developing talent, and managing teams with a customer and sales-focused approach.
Excellent communication and interpersonal skills; people are inspired by your communication skills.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
PTO and Personal Days
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Assistant Manager is responsible for driving sales and operational excellence by leading, coaching, and developing a high-performing retail team. They ensure a customer-first environment while managing inventory, merchandising, and compliance with company policies.

Requirements

Candidates must have 2-3 years of retail management experience with a proven track record of achieving sales and service targets. Strong communication, leadership, and organizational skills are required to manage team performance in a fast-paced environment.

Skills

Retail management
Sales leadership
Team development
Customer service
Coaching
Performance management
Inventory management
Merchandising
Operational excellence
Communication
Prioritization
Organization
Multi-tasking
Asset protection
Conflict resolution

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Paid time off
Personal days
Performance bonuses
Learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail management
Sales targets
Customer experience
Team leadership
Coaching
Performance appraisals
Inventory management
Merchandising
Asset protection
Health and safety
Operational excellence
Business growth
Onboarding
Training
Retail
Staples Canada

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