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Added 14 mins ago
B
Financial Planner
BMO
Springdale, NL · NL
- Full-time
…customer. Determines client needs and provides solutions though the sales of managed products and services (e.g. mutual funds, retirement savings plans, and similar products). Provides…
Added 14 mins ago
KG
Manager Project Managment
KION Group
Mississauga, ON
- Full-time
Lead, coach, and develop project management team members, fostering a culture of inclusion, accountability, customer focus, and continuous improvement.
Added 14 mins ago
Manager, Performance Enablement - Global HR
Scotiabank
Toronto, ON
…with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet…
Added 14 mins ago
CC
Sales Associate
Crystal Clean Maintenance
NS · Halifax Central, Nova Scotia
- Full-time
Crystal Clean Maintenance Ltd. is seeking a motivated, professional, and results-driven Sales Associate to develop new business opportunities throughout HRM and surrounding areas. The…
Added 14 mins ago
RP
Leasing Manager
Royal Premier Homes
London, ON
- Full-time
Lead lease-up and renewals: Plan and carry out leasing strategies built around the academic calendar for Western University, including pre-leasing, renewal campaigns and fill-the-gap pushes.
Added 14 mins ago
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Manager, Enterprise
BrainStation
Toronto, ON
- Full-time
As a Manager, Enterprise, you will lead engagements with global organizations as they transform for the AI era. Our clients are leaders in their industries, operating across markets…
Added 14 mins ago
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Proposal Procurement Lead (North America)
Veolia | Water Tech
Oakville, ON
- Full-time
The Proposal Procurement Lead (PPL) is responsible for determining current and expected material costs and engineering budgets for Veolia Water Technologies-supplied equipment during the…
Added 14 mins ago
IC
Sales Director
ifinance Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
As our Sales Director, you will lead a national team of Business Development Managers, driving revenue growth, partner acquisition, and sales excellence across Canada. This is not a role…
Added 14 mins ago
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Account Executive, Enterprise
BrainStation
Toronto, ON
- Full-time
…and you will stay close to the work once it begins. You will lead discovery with clients, form a view on where they stand and what they need, and work with our Strategy and delivery teams…
Added 14 mins ago
SI
Inside Sales Representative, Legacy Products
Swiss Instruments Limited
Mississauga, ON
- Full-time
Swiss Instruments Limited is seeking a customer-focused and detail-oriented Inside Sales Representative to support customers and the sales team for its legacy product lines. These products…
Added 14 mins ago
BI
Insurance Broker (Sales)
Billyard Insurance Group Inc.
Oakville, ON
- Full-time
As a Sales Broker at BIG Oakville, you will join a high-performing, experienced team backed by one of Canada's most recognized insurance brands. You will have the freedom to build your book…
Added 14 mins ago
EW
Stratège Digital / Digital Strategist
Evolving Web
Montreal, QC
- Full-time
Added 28 mins ago
WC
Country Manager, Canada, Advanced Diagnostics
Waters Corporation
Canada
- Other
Lead, coach, and develop a high-performing Canadian ADx organization across Sales, Marketing, Applications, Commercial Operations, and Customer Support.
Added 28 mins ago
LH
Temporary Part Time Floor Leader - Avalon Mall
Lush Handmade Cosmetics
St. John's, NL
- Part-time
Your day-to-day will be spent on the shop floor, where you'll lead and inspire a team of sales associates to achieve and surpass their goals. By fostering a culture of passion and…
Added 28 mins ago
Director, CX Business Systems
Braze
Toronto, ON
…customers. We are seeking a Director, CX Business Systems to lead our Post Sales / Customer Experience (CX) business systems analysts (BSA) and technical program managers (TPM) team, and…
Added 28 mins ago
M(
ABM Specialist
MaintainX (An Autodesk Company)
Remote, Canada
- $66,000 to $122,000 USD / year
- Full-time
- Remote
…events, email, and direct mail, timed to account activity and Sales priorities, so Sales has a relevant touchpoint when an account shows buying…
Added 28 mins ago
M(
ABM Specialist
MaintainX (An Autodesk Company)
Toronto, ON
- $66,000 to $122,000 USD / year
- Full-time
…events, email, and direct mail, timed to account activity and Sales priorities, so Sales has a relevant touchpoint when an account shows buying…
Added 28 mins ago
AC
Principal Presales Solutions Architect
Adastra Corporation
Markham, ON
- Full-time
Lead the technical side of opportunities from qualification to signature, alongside sales, alliances, and delivery.
Added 43 mins ago
Aaltos Supervisor
Canad Inns
Brandon, MB
Support the Aaltos Manager to select, hire, train, lead and manage staff.
Added 43 mins ago
Sales Associate-Retail
Roots
Kingston, ON
…brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our…
Added 43 mins ago
R
Implementation Lead
Reactiv
Toronto, ON
- Full-time
We are hiring an Implementation Lead to join our team and own how merchants go live on Reactiv. You will run the full implementation journey, from discovery at kickoff through launch,…
Added 43 mins ago
IF
Sales Director
Iceberg Finance Group
Toronto, ON
- Full-time
As our Sales Director, you will lead a national team of Business Development Managers, driving revenue growth, partner acquisition, and sales excellence across Canada. This is not a role…
Added 43 mins ago
S
North America Sector Leader – Management & Technology Consulting
Stantec
Edmonton, AB
- Full-time
Community of Practice – Lead and develop a community of practice focused on management consulting, asset management, digital transformation, technology integration, organizational…
Added 43 mins ago
TT
Assistant Store Manager Winners North Heartland
The TJX Companies, Inc.
Mississauga, ON
- Full-time
Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns,…
Added 43 mins ago
AY
Brand Ambassador - Youth Sports
AGS Youth Soccer Club
Toronto, ON
- Full-time
Assist with sign-ups or lead capture at the desk

Staples Inc.

Retail Assistant Manager

Markham, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Posting language: English
Posted: Sep 28, 2026

Original job description

Some of what you will do

As an Assistant Manager, you will enable operational and sales excellence, ensuring that both our customers and associates have exceptional experiences. You will break down barriers and actively seek meaningful partnerships, using curiosity and a solutions mindset to build relationships and drive business growth. Additionally, you will create an environment focused on high performance, results, and a customer-first mentality through leading by example and effective coaching. Your responsibilities will include hiring, onboarding, training, and developing our team with a focus on empowerment and growth.

Specifically, you will

Customer Experience: Lead and coach the team to provide exceptional customer service. Engage with customers, offer tailored products and services, and handle escalated customer situations. Provide leadership and guidance to ensure our customer experience is seamless and focused on longer term partnerships, especially with our business customers.
Sales Leadership: Drive an inspired and recognition approach through your team to enable strong sales-focused partnerships with our customers. Create an environment through your leadership in which all our Sales Associates can be their best for our customers. Utilize sales and metrics reports to create action plans and achieve business results.
Team Development: Attract, train, develop, and engage associates. Provide clear and regular coaching and feedback to enable continuous improvement and career centered development is ongoing. Manage performance appraisals and career action plans.
Operational Excellence: Ensure compliance with Health & Safety, Asset Protection, Privacy, Policies, and Procedures. Manage inventory, merchandising, and brand standards.
Communication: Maintain daily communication with the team. Ensure consistency and execution of all sales and customer engagement tools.

Some of what you need

2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Experience in leading, coaching, developing talent, and managing teams with a customer and sales-focused approach.
Excellent communication and interpersonal skills; people are inspired by your communication skills.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
PTO and Personal Days
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Assistant Manager is responsible for driving sales and operational excellence by leading, coaching, and developing a high-performing retail team. They ensure a customer-first environment while managing inventory, merchandising, and compliance with company policies.

Requirements

Candidates must have 2-3 years of retail management experience with a proven track record of achieving sales and service targets. Strong communication, leadership, and organizational skills are required to manage team performance in a fast-paced environment.

Skills

Retail management
Sales leadership
Team development
Customer service
Coaching
Performance management
Inventory management
Merchandising
Operational excellence
Communication
Prioritization
Organization
Multi-tasking
Asset protection
Conflict resolution

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Paid time off
Personal days
Performance bonuses
Learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail management
Sales targets
Customer experience
Team leadership
Coaching
Performance appraisals
Inventory management
Merchandising
Asset protection
Health and safety
Operational excellence
Business growth
Onboarding
Training
Retail
Staples Canada

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