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Added 15 mins ago
Territory Manager - Construction
Brandt Group of Companies
Edmonton, AB
Full-time
The Territory Manager – Construction role is vital in the creation, fostering, and growing of Customer relationships within the defined area of responsibility (AOR) with the goal of…
Added 15 mins ago
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procurement manager
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Senior Manager, Bid & Proposal
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Added 29 mins ago
Client Advisor
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Manager, Customer Experience - Fixed Term Contract
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Added 29 mins ago
Service Account Representative
Black & McDonald Limited
Ottawa, ON
$55,000 to $70,000 CAD / year
Full-time
…is for you. This position reports directly to the Division Manager and will be working in Ottawa for the NOR…
Added 29 mins ago
Senior Manager, Credit Risk Governance & Adjudication
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Saskatoon, SK
$106,199 to $152,927 CAD / year
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The Senior Manager, Credit Governance and Adjudication support the AVP, Credit Risk Governance and Adjudication in leading second-line oversight of credit risk across the organization.
Added 29 mins ago
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Saskatoon, SK
$90,000 to $120,000 CAD / year
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Saskatoon Motor Products is looking for an Office Manager! The right candidate for this role will be extremely well organized, computer literate with Microsoft Office and other…
Added 29 mins ago
Talent Acquisition Partner
Flair Airlines Ltd.
Toronto, ON · Vancouver, BC · Edmonton, AB · Calgary, AB
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…support hiring needs across the organization. Reporting to the Manager, Talent, the Talent Acquisition Partner is responsible for full-cycle recruitment across Crew and Non-Crew functions,…
Added 29 mins ago
Manager, Financial Planning & Regulatory Reporting
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AB · Edmonton, Alberta
Full-time
We are hiring two full-time permanent Manager, Financial Planning & Regulatory Reporting positions based in Edmonton, AB. Reporting to the Associate Director, Regulatory & Forecast, you…
Added 29 mins ago
Implementation Specialist (Software)
Valsoft Corporation
Remote, Canada
Full-time · Remote
Square 9 Softworks is a leading provider of Enterprise Content Management (ECM) and Business Process Management (BPM) solutions. We’re looking for an Implementation Specialist I to join our…
Added 45 mins ago
Business Applications Specialist
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Vancouver, BC · BC
Full-time
Reporting to the Manager, Business Applications, the Business Applications Specialist is responsible for supporting the design, integration, optimization and evolution of enterprise…

Staples Inc.

Retail Assistant Manager

Thunder Bay, ON, Canada

Job type: Full-time
Experience: 2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Posting language: English
Posted: Sep 30, 2026

Apply About employer

Applications open in a new tab.

Original job description

Some of what you will do

As an Assistant Manager, you will enable operational and sales excellence, ensuring that both our customers and associates have exceptional experiences. You will break down barriers and actively seek meaningful partnerships, using curiosity and a solutions mindset to build relationships and drive business growth. Additionally, you will create an environment focused on high performance, results, and a customer-first mentality through leading by example and effective coaching. Your responsibilities will include hiring, onboarding, training, and developing our team with a focus on empowerment and growth.

Specifically, you will

Customer Experience: Lead and coach the team to provide exceptional customer service. Engage with customers, offer tailored products and services, and handle escalated customer situations. Provide leadership and guidance to ensure our customer experience is seamless and focused on longer term partnerships, especially with our business customers.
Sales Leadership: Drive an inspired and recognition approach through your team to enable strong sales-focused partnerships with our customers. Create an environment through your leadership in which all our Sales Associates can be their best for our customers. Utilize sales and metrics reports to create action plans and achieve business results.
Team Development: Attract, train, develop, and engage associates. Provide clear and regular coaching and feedback to enable continuous improvement and career centered development is ongoing. Manage performance appraisals and career action plans.
Operational Excellence: Ensure compliance with Health & Safety, Asset Protection, Privacy, Policies, and Procedures. Manage inventory, merchandising, and brand standards.
Communication: Maintain daily communication with the team. Ensure consistency and execution of all sales and customer engagement tools.

Some of what you need

2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Experience in leading, coaching, developing talent, and managing teams with a customer and sales-focused approach.
Excellent communication and interpersonal skills; people are inspired by your communication skills.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
PTO and Personal Days
Performance bonuses
Learning & Development programs
And more...

#WorkLearnGrow1

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Assistant Manager is responsible for driving sales and operational excellence by leading, coaching, and developing a high-performing retail team. They ensure a customer-first environment while managing inventory, merchandising, and compliance with company policies.

Requirements

Candidates must have 2-3 years of retail management experience with a proven track record of achieving sales and service targets. Strong leadership, communication, and organizational skills are required to manage team performance in a fast-paced environment.

Skills

Retail management
Sales leadership
Team development
Customer service
Coaching
Performance management
Inventory management
Merchandising
Operational excellence
Communication
Problem solving
Prioritization
Organization
Multi-tasking
Asset protection

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Paid time off
Personal days
Performance bonuses
Learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail management
Sales leadership
Customer experience
Team development
Operational excellence
Inventory management
Merchandising
Health and safety
Asset protection
Performance appraisals
Coaching
Business growth
Sales metrics
Onboarding
Training
Retail
Staples Canada

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