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Added 7 mins ago
SC
Sales Associate
Staples Canada
Vaughan, ON
- Part-time
Deliver exceptional customer service and enhance customer engagement and satisfaction.
Added 36 mins ago
FR
Condominium Manager
FirstService Residential Canada
Toronto, ON
- Full-time
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace…
Added 36 mins ago
WC
Inside Sales Representative I
White Cap Canada
Abbotsford, BC
- Full-time
…email, or other electronic communication. Oversee responses to customer order and quotation requests for all levels of accounts received via outside salespersons, telephone, e-mail, and…
Added 36 mins ago
WC
Cosmetics Associate
Walmart Canada
Coquitlam, BC
- Full-time
Position Summary...Working as a Cosmetics Associate at Walmart Canada is a great opportunity to grow your skills in a fast paced retail environment. In this role, you deliver excellent…
Added 52 mins ago
Sales Associate
Laura Canada
AB
As a Sales Associate in women’s fashion, you possess a passion for fashion and personalized customer service. You will be part of a winning team that provides a unique and memorable…
Added 52 mins ago
Sales Associate
Laura Canada
Dartmouth, NS
The Laura Canada Sales Associate provides exemplary customer service to every client, has strong fashion awareness, is knowledgeable about our product and develops long-term relationships…
Added 1 hour ago
P
Senior Associate -Cyber Security Forward Deployed(Bilingual FR/EN)
PwC
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
As a Senior Associate – Cyber Security Forward Deployed you are a multi-faceted technologist. You lean heavily into using AI, are comfortable working in a client’s environment, writing…
Added 1 hour ago
SC
Wireless Sales Consultant
Staples Canada
Edmonton, AB
- Full-time
As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates.…
Added 1 hour ago
Store Associate
Sherwin-Williams
Parksville, BC
Have at least one (1) year of experience working in a delivery, retail, or customer service position
Added 1 hour ago
Seasonal Retail Sales Associate, Smartcentres Chatham, Non-mgmt
Bell
ON · Chatham-Kent, ON
Experience in Retail Sales, Customer Service or Hospitality is a definite asset
Added 1 hour ago
Seasonal Retail Sales Associate, Conestoga Mall
Bell
Kitchener, ON
Experience in Retail Sales, Customer Service or Hospitality is a definite asset
Added 1 hour ago
C
Associate, Sales & Trading
Clarity
Vancouver, BC
- $120,000 to $240,000 CAD / year
- Full-time
As an Associate, Sales & Trading, you will be a key member of Clarity's front-line team, working directly with individuals who are looking to buy or sell shares on our platform. In this…
Added 1 hour ago
FT
Automotive Tire Technician, Edmonton (Downtown)
Fountain Tire
Edmonton, AB
- Other
…repair shop, is looking for a responsible, safe, and dedicated associate to join our team as an experienced Automotive Tire…
Added 1 hour ago
FT
Warehouse Associate, Saskatoon
Fountain Tire
Saskatoon, SK
- Other
The Fountain Tire Saskatoon Distribution Centre (2820 Jasper Ave, Saskatoon, SK) is currently looking for a Permanent/ Full-Time Warehouse Associate to join our team!
Added 1 hour ago
EI
Mechanical Engineering - Team Lead
Ecolab Inc.
Calgary, AB
- Full-time
Minimum 7 years of experience in mechanical engineering, product design, datacenter design, or a related technical field.
Added 1 hour ago
C
Part-Time Sales Associate - Famous Footwear CAN
Caleres
Mirabel, QC
- Part-time
As a Famous Footwear Sales Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store…
Added 1 hour ago
SALES ASSOCIATE
Boutique La Vie En Rose
Laval, QC
You listen to customers’ needs to provide exceptional customer service;
Added 1 hour ago
SEASONAL ASSOCIATE
Boutique La Vie En Rose
Saint John, NB
You listen to customers’ needs to provide exceptional customer service;
Added 1 hour ago
Dutton Onroute - Shift Supervisor - A N W
Careers at ONroute
Dutton/Dunwich, ON
While previous experience working in restaurants, food service or retail as a cashier, barista, food prep, customer service/sales associate or team member is always great, the most…
Added 1 hour ago
T
Customer Experience Associate - (Mandarin and/or Cantonese)
TD
Markham, ON · Thornhill, ON · Toronto, ON
- Part-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…
Added 1 hour ago
T
Customer Experience Associate
TD
Canmore, AB
- Part-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…
Added 1 hour ago
T
Customer Experience Associate
TD
Ottawa, ON
- Part-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…
Added 1 hour ago
T
PIA Client Service Associate
TD
Kingston, ON
- Full-time
Are you admired for your attention to detail, exacting standards and willingness to help others deliver a legendary customer experience to our high value clients? If so, then get onboard…
Added 2 hours ago
S
Consultant(e) aux ventes / Sales consultant (Saguenay - Lac St-Jean)
Sysco
Montreal, QC · Sysco Grand Montreal
- Full-time
2 ans ou plus d’expérience dans le domaine de la vente (requis).
Added 2 hours ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Toronto, ON · Leslieville Thrift Store
- Part-time
Have a few months of experience in processing or distribution of goods or customer service.

Staples Inc.

Retail Assistant Manager

Coquitlam, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Posting language: English
Posted: Oct 9, 2026

Original job description

Some of what you will do

As an Assistant Manager, you will enable operational and sales excellence, ensuring that both our customers and associates have exceptional experiences. You will break down barriers and actively seek meaningful partnerships, using curiosity and a solutions mindset to build relationships and drive business growth. Additionally, you will create an environment focused on high performance, results, and a customer-first mentality through leading by example and effective coaching. Your responsibilities will include hiring, onboarding, training, and developing our team with a focus on empowerment and growth.

Specifically, you will

Customer Experience: Lead and coach the team to provide exceptional customer service. Engage with customers, offer tailored products and services, and handle escalated customer situations. Provide leadership and guidance to ensure our customer experience is seamless and focused on longer term partnerships, especially with our business customers.
Sales Leadership: Drive an inspired and recognition approach through your team to enable strong sales-focused partnerships with our customers. Create an environment through your leadership in which all our Sales Associates can be their best for our customers. Utilize sales and metrics reports to create action plans and achieve business results.
Team Development: Attract, train, develop, and engage associates. Provide clear and regular coaching and feedback to enable continuous improvement and career centered development is ongoing. Manage performance appraisals and career action plans.
Operational Excellence: Ensure compliance with Health & Safety, Asset Protection, Privacy, Policies, and Procedures. Manage inventory, merchandising, and brand standards.
Communication: Maintain daily communication with the team. Ensure consistency and execution of all sales and customer engagement tools.

Some of what you need

2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Experience in leading, coaching, developing talent, and managing teams with a customer and sales-focused approach.
Excellent communication and interpersonal skills; people are inspired by your communication skills.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
PTO and Personal Days
Performance bonuses
Learning & Development programs
And more...

#WorkLearnGrow2

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Assistant Manager is responsible for driving sales and operational excellence by leading, coaching, and developing a high-performing team. They ensure a customer-first environment while managing inventory, merchandising, and compliance with company policies.

Requirements

Candidates must have 2-3 years of retail management experience with a proven track record in achieving sales and service targets. Strong leadership, communication, and organizational skills are required to manage teams in a fast-paced environment.

Skills

Retail management
Sales leadership
Team development
Customer service
Coaching
Performance management
Inventory management
Merchandising
Communication
Prioritization
Organization
Multi-tasking
Problem solving
Operational excellence

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
PTO
Personal days
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Management
Sales
Customer Experience
Team Leadership
Coaching
Inventory Management
Merchandising
Operational Excellence
Health & Safety
Asset Protection
Performance Appraisals
Onboarding
Training
Business Growth
Metrics
Action Planning
Communication
Staples Canada

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