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Added 26 mins ago
T
Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
Added 55 mins ago
A
Enterprise Account Manager / Gestionnaire de compte client entreprise
AKUR8
Montreal, QC
- Full-time
We're looking for a commercially minded individual with around 6+ years of experience in SaaS account management, customer success, consulting, or a related commercial role. You should be…
Added 55 mins ago
AS
IT Specialist
Apex Systems
Toronto, ON
- $35 to $40 USD / hour
- Internship
…Specialist will work closely with the Senior IT Engineer and IT Manager to resolve escalated issues and contribute to ongoing system…
Added 55 mins ago
PB
Key Leader
Poppy Barley Inc.
Calgary, AB
- Part-time
Support the onboarding of new team members as outlined and organized by the Store Manager.
Added 1 hour ago
T
Developing Investment Advisor
TD
London, ON
- Full-time
Anticipate emerging customer trends as a basis for recommending business offerings (financial products, insurance and estate planning) to the clients
Added 1 hour ago
T
Personal Banking Associate - Delson (Full-time, 37.5h/week)
TD
Delson, QC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 hour ago
T
Customer Experience Associate - Magog (Full-time, 37.5h/week)
TD
Magog, QC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 hour ago
JH
Assistant District Manager
Jackson Hewitt Tax Service Inc.
Vancouver, BC
- Full-time
…is looking for an energetic and motivated Assistant District Manager (ADM) to help lead multiple tax office locations throughout the Greater Charlotte…
Added 1 hour ago
TC
Senior Manager PA and DPM - 12 Months Contract- Express Scripts Canada
The Cigna Group
Mississauga, ON
- Full-time
Job Title: Senior Manager PA and DPM contract
Added 2 hours ago
T
Personal Banking Associate
TD
Estevan, SK
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 2 hours ago
T
Developing Investment Advisor (Vancouver Island)
TD
Victoria, BC
- Full-time
Added 2 hours ago
RB
Evergreen Client/Banking Advisor
Royal Bank of Canada
Cochrane, AB
- Full-time
RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.
Added 2 hours ago
SQ
Partenaire, Développement des Affaires
Sunlife Québec
Quebec, QC
- Full-time
Added 2 hours ago
CS
Senior Systems Analyst, Help Desk Manager & End Point Support
Canadian Standards Association
Toronto, ON
- Full-time
Delivers IT onboarding for new hires, including equipment handover and account provisioning, and executes offboarding activities, including equipment recovery and access removal.
Added 3 hours ago
BM
Supervisor, Mountain Adventures - Winter - Full-Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
…the standards set by the department and the company; Handle customer service shortfalls and service recovery in coordination with the Assistant…
Added 3 hours ago
A
Technical Program Manager-II, GO-AI
Amazon
Vancouver, BC
- Full-time
As a Technical Program Manager on GO-AI's Technology & Development team, you will partner with product, science, software engineering, data engineering, operations, and other Amazon…
Added 3 hours ago
T
Credit Analyst I
TD
Vancouver, BC
- Full-time
Reporting to the Regional Credit Manager, you will be working with Private Bankers to provide dedicated support to Private Banking clients while delivering a legendary experience. The…
Added 3 hours ago
Structural Integrity Team Lead
Alstom
Saint-Bruno, QC
We are seeking an experienced and people-focused Structural Integrity Team Leader / Structural Integrity EDU Manager to lead and develop the Structural Integrity Engineering Team within our…
Added 3 hours ago
N
Growth Operations Manager
nesto
Montreal, QC
- Full-time
…push the industry forward through innovation, technology, and customer-focused…
Added 3 hours ago
A
Exam Administrator
Altis
Richmond, BC
- Contract
…leaders who understand the work firsthand and provide hands-on onboarding, training and job shadowing. This could be a great opportunity for a professional who is self-motivated,…
Added 4 hours ago
A
Senior Product Manager, Interoperability
Autodesk
Toronto, ON
- Full-time
…our Platform Services Product Data team as a Senior Product Manager for Interoperability. Here, you’ll play a key role in redefining the intersection of design and technology across…
Added 4 hours ago
A
Senior Product Manager, Interoperability
Autodesk
Toronto, ON
- Full-time
…our Platform Services Product Data team as a Senior Product Manager for Interoperability. Here, you’ll play a key role in redefining the intersection of design and technology across…
Added 4 hours ago
S
Talent & Development Manager
Specsavers
Burnaby, BC
- Full-time
We are seeking an experienced Talent & Development (T&D) Manager to partner with the Head of Talent & Development in designing, implementing, and continuously improving our learning and…
Added 4 hours ago
R
Evergreen Client/Banking Advisor
RBC
Cochrane, AB
- Full-time
RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.
Added 4 hours ago
T
Personal Banker - Inviting Applicants who identify as First Nation (Status and Non-Status) Inuit, and Métis
TD
Calgary, AB · AB
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…

Staples Inc.

Retail Assistant Manager

Moncton, NB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Posting language: English
Posted: Oct 27, 2026

Original job description

Some of what you will do

As an Assistant Manager, you will enable operational and sales excellence, ensuring that both our customers and associates have exceptional experiences. You will break down barriers and actively seek meaningful partnerships, using curiosity and a solutions mindset to build relationships and drive business growth. Additionally, you will create an environment focused on high performance, results, and a customer-first mentality through leading by example and effective coaching. Your responsibilities will include hiring, onboarding, training, and developing our team with a focus on empowerment and growth.

Specifically, you will

Customer Experience: Lead and coach the team to provide exceptional customer service. Engage with customers, offer tailored products and services, and handle escalated customer situations. Provide leadership and guidance to ensure our customer experience is seamless and focused on longer term partnerships, especially with our business customers.
Sales Leadership: Drive an inspired and recognition approach through your team to enable strong sales-focused partnerships with our customers. Create an environment through your leadership in which all our Sales Associates can be their best for our customers. Utilize sales and metrics reports to create action plans and achieve business results.
Team Development: Attract, train, develop, and engage associates. Provide clear and regular coaching and feedback to enable continuous improvement and career centered development is ongoing. Manage performance appraisals and career action plans.
Operational Excellence: Ensure compliance with Health & Safety, Asset Protection, Privacy, Policies, and Procedures. Manage inventory, merchandising, and brand standards.
Communication: Maintain daily communication with the team. Ensure consistency and execution of all sales and customer engagement tools.

Some of what you need

2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Experience in leading, coaching, developing talent, and managing teams with a customer and sales-focused approach.
Excellent communication and interpersonal skills; people are inspired by your communication skills.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
PTO and Personal Days
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Assistant Manager is responsible for driving sales and operational excellence by leading, coaching, and developing a high-performing retail team. They ensure a customer-first environment while maintaining compliance with company policies, inventory standards, and health and safety regulations.

Requirements

Candidates must have 2-3 years of retail management experience with a proven track record of achieving sales and service targets. Strong leadership, communication, and organizational skills are required to manage team performance and daily store operations effectively.

Skills

Retail management
Sales leadership
Team development
Customer service
Coaching
Performance management
Inventory management
Merchandising
Communication
Prioritization
Organization
Multi-tasking
Conflict resolution
Operational excellence
Hiring
Onboarding

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Paid time off
Personal days
Performance bonuses
Learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail management
Sales targets
Customer experience
Team leadership
Coaching
Performance appraisals
Inventory management
Merchandising
Health and safety
Asset protection
Privacy compliance
Business growth
Onboarding
Training
Operational excellence
Sales metrics
Action planning
Retail
Staples Canada

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