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Added 25 mins ago
Front End - Supervisor Front End
Sobeys
Victoria, BC
Full-time
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 25 mins ago
Manager, Collections
Rogers Bank
Regina, SK
Full-time
Use analytics and business insights to optimize collections strategies across the customer lifecycle.
Added 25 mins ago
Merchandiser, Hourly Part Time Day
Loblaw Companies Limited
Toronto, ON
Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 25 mins ago
Merchandiser, Hourly Part Time Day
Loblaw Companies Limited
Toronto, ON
Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 25 mins ago
Talent Acquisition Specialist
Brandt Group of Companies
Stoney Creek, NB
Full-time
…direct sourcing, headhunting, candidate engagement, market intelligence, and hiring manager partnership. The Talent Acquisition Specialist is expected to actively seek talent in the market,…
Added 40 mins ago
Operations Manager, Stores
sephora.com
Toronto, ON
Full-time
As the next Store Operations Manager at Sephora, you will lead the operational efficiency of your specific Sephora store location, making it a well-oiled machine! You will support a team of…
Added 40 mins ago
Regional Manager (Food Service)
Bento Sushi
Ottawa, ON
Up to $60,000 CAD / year
Full-time
The Franchise Regional Manager will oversee the operations of franchise stores within a designated region in Ottawa. This role ensures that franchisees meet Bento's operational standards,…
Added 1 hour ago
Manager, Collections
Rogers Bank
Richmond, BC
Full-time
Use analytics and business insights to optimize collections strategies across the customer lifecycle.
Added 1 hour ago
Manager of Budgeting & Financial Management/Deputy Treasurer
Town of Niagara-on-the-Lake
Niagara-on-the-Lake, ON
Full-time
The Manager of Budgeting & Financial Management/Deputy Treasurer, under the direction of the Associate Director of Finance/Treasurer, manages the delivery of the Town's Budgeting &…
Added 2 hours ago
Client Advisor- EN
RBC
Valleyfield, PE
Part-time
…individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver…
Added 2 hours ago
Client Advisor- EN
RBC
Longueuil, QC
Part-time
…individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver…
Added 2 hours ago
Client Advisor- EN
RBC
Vaudreuil-Dorion, QC
Part-time
…individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver…
Added 3 hours ago
Coordinator, Region Office Operations, Kelowna, BC
IG Wealth Management
BC · British Columbia, Canada
Full-time
Founded in 1926, IG Wealth Management is a key part of IGM's business model, providing comprehensive wealth management services to Canadian financial advisors and their clients.
Added 3 hours ago
Precision Ag Specialist - Claresholm
Brandt Group of Companies
Claresholm, AB
Full-time
…exceptional Precision Agriculture Specialist. They will support the business through execution of the Precision Agriculture strategy at the field level for the assigned…
Added 3 hours ago
Senior Civil Project Manager
Dillon Consulting Limited
London, ON
Full-time
Dillon’s Land Development Business Unit is looking for a Senior Civil Project Manager to fill an existing vacancy within our multidisciplinary team of professionals. You will have the…
Added 3 hours ago
Manager, Software Engineering
AltaML
Toronto, ON
Full-time
AltaML is looking for a Manager, Software Engineering to lead a delivery pod where technical excellence and team health go hand in hand. You'll own the architectural integrity of your pod's…
Added 3 hours ago
Account Manager
Fersa
Toronto, ON · Greater Toronto Area, Canada
Full-time
Fersa is seeking a highly motivated and results-driven Account Manager - Canada to lead the growth and development of our Canadian market. This role will be responsible for managing…
Added 3 hours ago
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 3 hours ago
Talent Acquisition Specialist
Brandt Group of Companies
Laval, QC
Full-time
…direct sourcing, headhunting, candidate engagement, market intelligence, and hiring manager partnership. The Talent Acquisition Specialist is expected to actively seek talent in the market,…
Added 3 hours ago
(CAN) Overnight Lead Department Manager
Walmart Canada
Fort St. John, BC
Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 3 hours ago
Anaplan Manager
TEKsystems
Toronto, ON
Contract
This is a highly visible role where you'll work directly with finance leaders, business stakeholders, and technical teams to shape the future of planning, forecasting, budgeting, and…
Added 3 hours ago
Campus Talent Partner
SOTI
Mississauga, ON
Full-time
Reporting to the Senior Manager, Talent Partners, the Talent Partner, Campus will attract, engage, and hire top talent from universities and colleges across Canada and globally. In this…
Added 3 hours ago
Customer Success Manager
CDW
Toronto, ON · Mississauga, ON · AB · BC
Full-time
At CDW, we highly value the energy and commitment you bring to your job every day. Our Customer Success Manager (CSM) role is an exceptional opportunity for a motivated, self-starter to…
Added 3 hours ago
Self Checkout Attendant PT
Walmart Canada
Sherwood Park, AB
Full-time
…and escalate cash or technical issues to the Customer Service…
Added 4 hours ago
Scheduling & Attendance Coordinator - Tuxedo Villa
Extendicare
Winnipeg, MB · LTC - Tuxedo Villa (Corydon Ave.)
Full-time
Reporting to the Operations Manager, the Scheduling and Attendance Coordinator is responsible for maintaining work schedules, tracking time and attendance for all scheduled employees at a…

Staples Inc.

Retail Assistant Manager

St. Catharines, ON, Canada

Job type: Full-time
Experience: 2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Posting language: English
Posted: Sep 22, 2026

Apply About employer

Applications open in a new tab.

Original job description

Some of what you will do

As an Assistant Manager, you will enable operational and sales excellence, ensuring that both our customers and associates have exceptional experiences. You will break down barriers and actively seek meaningful partnerships, using curiosity and a solutions mindset to build relationships and drive business growth. Additionally, you will create an environment focused on high performance, results, and a customer-first mentality through leading by example and effective coaching. Your responsibilities will include hiring, onboarding, training, and developing our team with a focus on empowerment and growth.

Specifically, you will

Customer Experience: Lead and coach the team to provide exceptional customer service. Engage with customers, offer tailored products and services, and handle escalated customer situations. Provide leadership and guidance to ensure our customer experience is seamless and focused on longer term partnerships, especially with our business customers.
Sales Leadership: Drive an inspired and recognition approach through your team to enable strong sales-focused partnerships with our customers. Create an environment through your leadership in which all our Sales Associates can be their best for our customers. Utilize sales and metrics reports to create action plans and achieve business results.
Team Development: Attract, train, develop, and engage associates. Provide clear and regular coaching and feedback to enable continuous improvement and career centered development is ongoing. Manage performance appraisals and career action plans.
Operational Excellence: Ensure compliance with Health & Safety, Asset Protection, Privacy, Policies, and Procedures. Manage inventory, merchandising, and brand standards.
Communication: Maintain daily communication with the team. Ensure consistency and execution of all sales and customer engagement tools.

Some of what you need

2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
Experience in leading, coaching, developing talent, and managing teams with a customer and sales-focused approach.
Excellent communication and interpersonal skills; people are inspired by your communication skills.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
PTO and Personal Days
Performance bonuses
Learning & Development programs
And more...

#WorkLearnGrow1

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Assistant Manager is responsible for driving sales and operational excellence by leading, coaching, and developing the store team. They ensure a customer-first environment while managing inventory, merchandising, and compliance with company policies.

Requirements

Candidates must have 2-3 years of retail management experience with a proven track record of achieving sales and service targets. Strong leadership, communication, and organizational skills are required to manage team performance in a fast-paced environment.

Skills

Retail management
Sales leadership
Customer service
Team development
Coaching
Performance management
Inventory management
Merchandising
Operational excellence
Communication
Problem solving
Multi-tasking
Prioritization
Asset protection
Health and safety compliance

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Paid time off
Personal days
Performance bonuses
Learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail management
Sales targets
Customer experience
Team leadership
Coaching
Performance appraisals
Inventory management
Merchandising
Asset protection
Health and safety
Operational excellence
Business growth
Onboarding
Training
Staples Canada
Retail
Management
Sales
Customer service

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