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Added 4 hours ago
Advisor, Emergency Management
Regional Municipality of Wood Buffalo
Fort McMurray, AB
Area management: Assists the Director, Emergency Management with Emergency Management program service delivery. Provides direct involvement in daily RECC operations, maintenance of the…
Added 8 hours ago
TC
Loss Prevention Investigations Manager
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $89,208 to $135,086.4 CAD / year
- Full-time
We’re looking for a Loss Prevention Investigations Manager - Internal to lead our Internal Investigations team across Western Canada and drive strategies that reduce loss, deter internal…
Added 11 hours ago
SA
ITS Project Manager
Southern Alberta Institute of Technology (SAIT)
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…more connected ways of teaching, learning and working. We’re strategic thinkers, problem-solvers, and innovators who turn big ideas into digital solutions that move SAIT forward. Join us…
Added 11 hours ago
M
Associate Manager, Strategy, Performance & Chief of Staff
Manulife
Toronto, ON
- Full-time
The role works closely with senior leadership to translate strategic priorities into coordinated plans, measurable outcomes, and effective leadership routines. The successful candidate will…
Added 12 hours ago
TM
Regional Marketing Manager - Quebec Zone
Toyota Motor Corporation
Quebec, QC · Toyota Canada Inc - Quebec Zone
- Full-time
Serve as the subject-matter expert for dealers and regions on Business Innovation initiatives, including dealer marketing performance dashboards, the internal advertising portal and the…
Added 13 hours ago
KB
Assistant Store Manager - Sales and Services
Kent Building Supplies
Corner Brook, NL
- Full-time
The Assistant Store Manager – Sales & Service is a key leadership role at KENT, focused on delivering an exceptional customer experience and driving overall store performance within a…
Added 13 hours ago
ITS Project Manager
SAIT
Calgary, AB
…more connected ways of teaching, learning and working. We’re strategic thinkers, problem-solvers, and innovators who turn big ideas into digital solutions that move SAIT forward. Join us…
Added 14 hours ago
SI
Retail General Manager
Staples Inc.
Saint-Jérôme, QC · St-Jerome, QC
- Full-time
We are seeking a dynamic and strategic General Manager to lead our retail operations team and drive operational excellence. As a General Manager, you will champion our selling model,…
Added 14 hours ago
MU
Administrative Manager
McGill University
ON
- Full-time
Reporting to the Associate Director Administration, the Administrative Manager is responsible for planning, developing and implementing business processes related to finance, human…
Added 14 hours ago
K
Stagiaire bilingue, gestionnaire associé(e) des ventes (4 mois)
Kenvue
Toronto, ON · Brossard, QC
- Full-time
Formuler des recommandations destinées aux clients, notamment sur les innovations de produits et les initiatives de marchandisage, et évaluer les risques et les occasions
Added 15 hours ago
Manager, Community Partnerships (Events)
Make-A-Wish Canada / Rêves d'enfants Canada
Halifax, NS
We are looking for a Manager, Community Partnerships to join our team at Make-A-Wish Canada. In this role, you will drive revenue growth by planning and executing first-party fundraising…
Added 15 hours ago
Manager, Community Partnerships
Make-A-Wish Canada / Rêves d'enfants Canada
Dartmouth, NS
We are looking for a Manager, Community Partnerships to join our team at Make-A-Wish Canada. In this role, you will drive revenue growth by planning and executing first-party fundraising…
Added 15 hours ago
JI
Assistant Store Manager - Sales and Services
J.D. Irving, Limited
NL · Corner Brook, NL
- Full-time
The Assistant Store Manager – Sales & Service is a key leadership role at KENT, focused on delivering an exceptional customer experience and driving overall store performance within a…
Added 15 hours ago
MU
Communications Officer
McGill University
Sherbrooke, QC
- Full-time
Reporting to the Manager, Administration of the Ingram School of Nursing (ISoN), Faculty of Medicine and Health Sciences, McGill University, and working in close collaboration with the…
Added 15 hours ago
YU
Manager, Active Living and Community Programs
York University
Toronto, ON
- Full-time
Reporting to the Associate Director, Recreation and Active Living, the role provides managerial, strategic and operational leadership for active living, fitness, aquatics, youth and…
Added 15 hours ago
YU
Manager, Recreation Programs and Student Engagement
York University
Toronto, ON
- Full-time
Reporting to the Associate Director, Recreation and Active Living, the role provides managerial, strategic and operational leadership for recreation and sport participation programs that…
Added 16 hours ago
FA
Associate, Investments and Asset Management
Forum Asset Management
Toronto, ON
- Full-time
Forum Asset Management – Associate, Investments and Asset Management
Added 16 hours ago
Manager of Academic Services
University of Guelph
Chatham-Kent, ON · Ridgetown, ON
The Manager of Academic Services is responsible for supporting the effective day-to-day operation of academic service areas that contribute to student recruitment, admissions, registrarial…
Added 17 hours ago
TT
Loss Prevention Investigations Manager
The TJX Companies, Inc.
Mississauga, ON · CAN Home Office Mississauga ON
- $89,208 to $135,086.4 CAD / year
- Full-time
We’re looking for a Loss Prevention Investigations Manager - Internal to lead our Internal Investigations team across Western Canada and drive strategies that reduce loss, deter internal…
Added 18 hours ago
Manager Sport Medicine and Athlete Performance
Wilfrid Laurier University
Canada
The Manager, Sports Medicine & Athlete Performance reports to the Associate Director Interuniversity Sport Programs (Associate Director) and is a member of the department leadership team.…
Added 18 hours ago
Executive Director, Experiential Learning & Professional Development
University of Toronto
Toronto, ON
Working in coordination with the Dean, various Vice-Deans and Associate Deans (including but not limited to: Undergraduate, Graduate Education; Strategic Initiatives and Academic Planning,…
Added 20 hours ago
S
Senior Manager Sustainability
Sysco
AB · Sysco Canada Inc.
- Full-time
The Senior Manager, Sustainability is a member of the global Sustainability team responsible for advancing Sysco’s sustainability strategy, Securing the Future of Food, across Canada while…
Added 21 hours ago
Associate Director, Bain Academy
Bain & Company
Toronto, ON
Our portfolio includes more than 100 masterclasses on topics such as strategic thinking, RAPID® decision effectiveness, Agile innovation, generative AI, consultative selling, business…
Added 1 day ago
MU
ADMINISTRATIVE STAFF SPECIALIST I (BAND LEVEL 4)
Memorial University, Newfoundland and Labrador
St. John's, NL
- Full-time
Reporting to the Manager of Finance and Administration and the Associate Director of Student Engagement and Events, the Administrative Staff Specialist I will play a vital role in providing…
Added 1 day ago
TT
Assistant Store Manager Winners - Thunder Bay
The TJX Companies, Inc.
Thunder Bay, ON
- Full-time
Immediate access to our Group Benefits package, including a Health Care Spending Account, Associate & Family Assistance Program, and various well-being resources

Staples Inc.

Retail General Manager

Saint-Jérôme, QC, Canada
St-Jerome, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3-5 years of experience in a retail management role.
Posting language: English
Posted: Oct 9, 2026

Original job description

Some of what you will do

We are seeking a dynamic and strategic General Manager to lead our retail operations team and drive operational excellence. As a General Manager, you will champion our selling model, inspire a customer-first mentality, and foster a culture of continuous improvement. Your leadership will be pivotal in achieving business and financial results, developing talent, and enhancing customer experiences.

Specifically, you will

Drive Operational and Sales Excellence: Model and nurture our sales culture to add value for our customers. Oversee all aspects of Brand Standards and implement continuous improvement initiatives.
Leadership: Lead by example and with purpose, motivate and empower your team, and inspire exceptional customer service. Execute day-to-day floor leadership duties, making confident and purposeful decisions.
Strategic Vision: Develop and execute a strategic vision to promote a customer-first mentality within the team. Inspire and work through your entire store team to bring this vision to life.
Financial Management: Achieve business and financial targets by monitoring budgets, analyzing reports, and making informed decisions.
Business Development: Identify and pursue business development opportunities, partner with customers for B2B solutions, and drive sales conversion.
People Management: Manage scheduling, coach and develop talent, recruit top talent, and nurture employee engagement. Create an environment in which you and your team focus on development as a priority.
Communication: Disseminate business communications, initiatives, and results. Act as a change leader and ensure transparency.
Health & Safety: Ensure compliance for all aspects of Health & Safety, Asset Protection (AP), Privacy, and company policies and procedures.

Some of what you need

3-5 years of experience in a retail management role. Preferably as a General Manager.
Proven experience with achieving sales and service targets with a customer-centered approach.
Ability to lead in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Excellent communication and interpersonal skills, people are inspired by your communication.
Experience in coaching, developing talent, and managing teams.

Some of what you will get

Associate discount
Health and dental benefits
Competitive PTO; Personal Days
RRSP/DPSP program
Performance bonus
Learning & Development programs
And more...

#WorkLearnGrow2

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The General Manager is responsible for leading retail operations, driving sales excellence, and fostering a customer-first culture. They will oversee financial targets, manage store talent, and ensure compliance with company policies and safety standards.

Requirements

Candidates must have 3-5 years of retail management experience, preferably as a General Manager. Strong leadership, communication, and organizational skills are required to manage teams and achieve business objectives in a fast-paced environment.

Skills

Retail management
Sales excellence
Operational excellence
Strategic vision
Financial management
Business development
Team leadership
Coaching
Talent development
Customer service
Budgeting
Communication
Asset protection
Health & safety compliance
Scheduling
Change management

Benefits

Associate discount
Health benefits
Dental benefits
Competitive PTO
Personal days
RRSP program
DPSP program
Performance bonus
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail management
Sales culture
Operational excellence
Brand standards
Strategic vision
Financial targets
Budgeting
Business development
B2B solutions
Sales conversion
Talent development
Employee engagement
Asset protection
Health & safety
Change leadership
Customer experience
Scheduling
Performance management
Retail operations
Staples Canada

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