Jobs in Canada

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Added 4 mins ago
(CAN) Deli Associate
Walmart Canada
Edmundston, NB
Full-time
Position Summary...Working as a Deli Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Deli Associate provides exemplary customer service by…
Added 4 mins ago
DIRECTOR, LEGAL SERVICES
CreateTO
Toronto, ON
Full-time
The Director, Legal Services supports the Associate General Counsels and Chief Legal Counsel in resolving legal issues, ensuring legal compliance and mitigating risks. The role includes:
Added 5 mins ago
Senior Customer Engineer, Named - Toronto Canada
Cloudflare
Toronto, ON
…Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution…
Added 5 mins ago
Corporate Store Supervisor II
Bulk Barn
Toronto, ON
…maintain workplace wellness and health and safety, through active compliance with all workplace health and safety policies and…
Added 5 mins ago
Production Associate
North American Stamping Group
Woodstock, ON
Added 20 mins ago
Senior Director, Clinical Operations
Sitero LLC
Mississauga, ON
Full-time
…the clinical research community with an emphasis on ethics, compliance, and…
Added 34 mins ago
(CAN) Préposé au stockage, fruits et légumes
Walmart Canada
Rouyn-Noranda, QC
Full-time
Follows food safety, sanitation, and cold chain procedures, including temperature checks, thermometer use, proper food handling, and compliance with sell by and expiration dates.
Added 34 mins ago
(CAN) Associé, équipe de l’alimentation et des produits consommables
Walmart Canada
Brossard, QC
Full-time
Position Summary...A Food and Consumables Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the food and consumables…
Added 34 mins ago
(CAN) Produce Stocker
Walmart Canada
Montreal, QC
Full-time
Follows food safety, sanitation, and cold chain procedures, including temperature checks, thermometer use, proper food handling, and compliance with sell by and expiration dates.
Added 34 mins ago
(CAN) Produce Stocker
Walmart Canada
Montreal, QC
Full-time
Follows food safety, sanitation, and cold chain procedures, including temperature checks, thermometer use, proper food handling, and compliance with sell by and expiration dates.
Added 34 mins ago
(CAN) Dairy Frozen Associate
Walmart Canada
Vegreville, AB
Full-time
Position Summary...Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver…
Added 34 mins ago
DAIRY FROZEN ASSOCIATE
Walmart Canada
New Glasgow, NS
Full-time
Position Summary...Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver…
Added 34 mins ago
(CAN) Food & Consumables Team Associate
Walmart Canada
Winnipeg, MB
Full-time
Position Summary...A Food and Consumables Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the food and consumables…
Added 34 mins ago
(CAN) Manager, Continuous Improvement
Walmart Canada
Maple, ON
Full-time
…strong CI culture at the site. This is achieved through hands-on associate coaching, Lean training, facilitation of CI workshops and regular Gemba walks with site leadership. This role…
Added 34 mins ago
(CAN) Associé, équipe des activités de protection des biens
Walmart Canada
Cowansville, QC
Full-time
Position Summary...An Asset Protection Operations Team Associate maintains store financial integrity and accuracy, pricing integrity, inventory control and profitability. This associate…
Added 34 mins ago
PRODUCE STOCKER
Walmart Canada
New Glasgow, NS
Full-time
Follows food safety, sanitation, and cold chain procedures, including temperature checks, thermometer use, proper food handling, and compliance with sell by and expiration dates.
Added 34 mins ago
MEAT ASSOCIATE
Walmart Canada
New Glasgow, NS
Full-time
Position Summary...Working as a Meat Associate at Walmart Canada is a great opportunity to grow your skills in a fast‑paced retail environment. In this role, you deliver outstanding…
Added 34 mins ago
(CAN) Deli Associate (PT)
Walmart Canada
Ancaster, ON
Full-time
Position Summary...Working as a Deli Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Deli Associate provides exemplary customer service by…
Added 34 mins ago
(CAN) Produce Stocker
Walmart Canada
Courtenay, BC
Full-time
Follows food safety, sanitation, and cold chain procedures, including temperature checks, thermometer use, proper food handling, and compliance with sell by and expiration dates.
Added 34 mins ago
(CAN) Dairy Frozen Associate Overnight 11pm-7am
Walmart Canada
Markham, ON
Full-time
Position Summary...Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver…
Added 34 mins ago
(CAN) Stocking 2 Team Lead
Walmart Canada
Pointe-Claire, QC
Full-time
Added 34 mins ago
(CAN) Asset Protection Operations Team Associate
Walmart Canada
Bracebridge, ON
Full-time
Position Summary...An Asset Protection Operations Team Associate maintains store financial integrity and accuracy, pricing integrity, inventory control and profitability. This associate…
Added 34 mins ago
Gérant de rayon, produits consommables
Walmart Canada
Trois-Rivières, QC · Cap-de-la-Madeleine, QC
Full-time
Position Summary...The Consumables Department Manager leads daily department operations by coordinating associate activities to deliver a strong customer experience. This role ensures the…
Added 34 mins ago
ACCOUNTING OFFICE
Walmart Canada
Dieppe, NB
Full-time
…cash office maintains a safe and secure work environment in compliance with Company policies and…
Added 34 mins ago
(CAN) Meat Associate (PT)
Walmart Canada
Ancaster, ON
Full-time
Position Summary...Working as a Meat Associate at Walmart Canada is a great opportunity to grow your skills in a fast‑paced retail environment. In this role, you deliver outstanding…

Staples Inc.

Retail Operations Supervisor

Kirkland, QC, Canada

Job type: Full-time
Posting language: English
Posted: Sep 25, 2026

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Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

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More about this job

Responsibilities

The Retail Operations Supervisor leads store operations, including merchandising, inventory management, and freight flow to ensure high performance. They also provide coaching to associates, manage front office tasks, and act as a leader on duty to maintain brand standards.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience with a focus on sales targets. Strong organizational skills and a keen eye for visual merchandising are essential for this role.

Skills

Customer service
Retail operations
Visual merchandising
Team leadership
Inventory management
Cash office administration
Staff training
Performance coaching
Sales target achievement
Health and safety compliance
Multi-tasking
Prioritization
Communication
Reporting
Freight flow management

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Operations
Merchandising
Customer Service
Inventory
Freight Flow
Cash Office
Leadership
Coaching
Sales Targets
Health and Safety
Reporting
Visual Merchandising
Keyholder
Training
Performance Management
Staples Canada

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