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Added 13 mins ago
Lumber Sales Associate Part Time - 7022 Sudbury
The Home Depot Canada
Sudbury, ON · Greater Sudbury, ON
Part-time
Added 13 mins ago
Associé(e) à la mise en marché - temporaire (temps plein)
The Home Depot Canada
Saint-Constant, QC · St Constant, QC
Full-time
…product is displayed correctly to drive sales and maximize inventory turns. MEAs work in teams with on-site supervision, and provide service to multiple departments in the stores. These…
Added 13 mins ago
Line Cook - 1st Cook (Night Shift)
Grey Eagle Resort & Casino
Calgary, AB
Full-time
Under the direction of the Executive Chef, Executive Sous Chef, Sous Chef or Supervisor the Line Cook is responsible for preparing and serving a multitude of hot and cold menu items that…
Added 13 mins ago
Buffet Cook
Grey Eagle Resort & Casino
Calgary, AB
Full-time
Under the direction of the Executive Chef, Executive Sous Chef, Sous Chef or Supervisor, the Buffet Cook is responsible for preparing and serving a multitude of hot and cold menu items that…
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Line Cook - 1st Cook (Day Shift)
Grey Eagle Resort & Casino
Calgary, AB
Full-time
Under the direction of the Executive Chef, Executive Sous Chef, Sous Chef or Supervisor the Line Cook is responsible for preparing and serving a multitude of hot and cold menu items that…
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Asian Chef
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Full-time
Under the direction of the Executive Chef, Sous Chef or Kitchen Shift Supervisor the Asian Line Chef is responsible for preparing a multitude of hot and cold meals for sale and service to…
Added 13 mins ago
Hotel 1st Cook (Food Truck)
Grey Eagle Resort & Casino
Calgary, AB
Full-time
Under the direction of the Executive Chef, Executive Sous Chef, Sous Chef or Supervisor, the Food Truck Handler / Cook is responsible for the safe operation, transportation, setup, food…
Added 13 mins ago
Line Cook - 1st Cook (Night Shift)
Grey Eagle Resort & Casino
Calgary, AB
Full-time
Under the direction of the Executive Chef, Executive Sous Chef, Sous Chef or Supervisor the Line Cook is responsible for preparing and serving a multitude of hot and cold menu items that…
Added 13 mins ago
Chef de Partie
Grey Eagle Resort & Casino
Calgary, AB
Full-time
Under the direction of the Executive Chef, or Sous Chef, the Supervisor is responsible to lead, coach, motivate and oversee all staff and aspects of the Food & Beverage departmental…
Added 13 mins ago
Little Chief Restaurant Supervisor
Grey Eagle Resort & Casino
Calgary, AB
Full-time
Under the direction of the Restaurant Manager, the Restaurant Supervisor is responsible for all restaurant departmental operations during a prescribed shift. The work is typified as a…
Added 13 mins ago
Asain Line Cook (1st Cook) 5pm -1:30 am
Grey Eagle Resort & Casino
Calgary, AB
Full-time
Under the direction of the Executive Chef, Sous Chef or Kitchen Shift Supervisor, the Asian Line Chef is responsible for preparing a multitude of hot and cold meals for sale and service to…
Added 14 mins ago
Food & Beverage Supervisor - Winter 2026/27
Sunshine Village Corporation
Banff, AB
Assisting Manager in the outlets monthly inventory.
Added 14 mins ago
Junior Tool & Die Technician
North American Stamping Group
Woodstock, ON
Help install springs, dowels, and fasteners in accordance with tool drawings or supervisor direction.
Added 29 mins ago
shift supervisor - Store# 82431, INNISFAIL
Starbucks Coffee Company
Innisfail, AB
Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 29 mins ago
shift supervisor - Store# 71639, ROYAL BANK PLAZA PATH
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Toronto, ON
Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 58 mins ago
Warehouse Associate, Shipper Receiver, Driver, Full Time
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restaurant supervisor
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Added 1 hour ago
retail store supervisor
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Maintains centre inventory, ensures freshness and minimizes waste.
Added 1 hour ago
Snack Bar Supervisor
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Pickering, ON
$19 to $21 CAD / hour
Full-time
The Snack Bar Supervisor is responsible for overseeing a team of Snack Bar workers. This role involves preparing, serving, and selling food and beverage items at the snack bar while…
Added 1 hour ago
shift supervisor - Store# 04457, Banff Avenue
Starbucks Coffee Company
Banff, AB
Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
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Proactively communicates project requirements to project team and supervisor as and when required.
Added 1 hour ago
Part-Time Liquor Clerk I
Co-op
North Battleford, SK
Part-time
Team Members interested in the above position are to inform their immediate supervisor of their intentions before they approach the contact person. We thank all candidates for their…
Added 1 hour ago
Dock Coordinator (Night Shift)
Groupe Robert
Mississauga, ON
Full-time
Under the direction of the Dock Supervisor, the incumbent will follow the directions given and ensure the management of the team while offering quality services and having the interests of…
Added 1 hour ago
Maintenance Supervisor
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Full-time
Reporting to the General Manager, the Maintenance Supervisor is responsible for supervising and developing a team of skilled trades personnel in the preventative maintenance, planning,…

Staples Inc.

Retail Operations Supervisor

Kirkland, QC, Canada

Job type: Full-time
Posting language: English
Posted: Sep 25, 2026

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Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

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More about this job

Responsibilities

The Retail Operations Supervisor leads store operations, including merchandising, inventory management, and freight flow to ensure high performance. They also provide coaching to associates, manage front office tasks, and act as a leader on duty to maintain brand standards.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience with a focus on sales targets. Strong organizational skills and a keen eye for visual merchandising are essential for this role.

Skills

Customer service
Retail operations
Visual merchandising
Team leadership
Inventory management
Cash office administration
Staff training
Performance coaching
Sales target achievement
Health and safety compliance
Multi-tasking
Prioritization
Communication
Reporting
Freight flow management

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Operations
Merchandising
Customer Service
Inventory
Freight Flow
Cash Office
Leadership
Coaching
Sales Targets
Health and Safety
Reporting
Visual Merchandising
Keyholder
Training
Performance Management
Staples Canada

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