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Added 4 mins ago
Sales Associate Full Time - Lansdowne Place
Wow! Mobile Boutique
Peterborough, ON
Full-time
Our team at WOW! mobile boutique is passionate about providing the best-in-class wireless retail experience - focusing on excellence in every aspect of our business. We focus on a…
Added 4 mins ago
Fashion Associate (Part time) - Bayshore Shopping Centre
Reitmans (Canada) Ltée/Ltd
Ottawa, ON
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 19 mins ago
Seasonal Retail Sales Associate - Rideau Centre
Banana Republic
Ottawa, ON
Part-time
As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing…
Added 19 mins ago
Fashion Associate (Part time) - Bayshore Shopping Centre
RCL - Reitmans Canada Ltd/Ltée
Ottawa, ON
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 19 mins ago
Temporary Fashion Associate - RW&CO
RCL - Reitmans Canada Ltd/Ltée
Toronto, ON
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 19 mins ago
Assistant Front Store Manager, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Mississauga, ON
Part-time
Maintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability
Added 19 mins ago
Front Store Manager, Salaried Part Time Flexible Shifts
Loblaw Companies Limited
Mississauga, ON
Part-time
Maintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability
Added 19 mins ago
Post Office Clerk, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Mississauga, ON
Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 34 mins ago
Sales Associate
Pet Valu
Canada
Part-time
As a Sales Associate you will use your knowledge and experience to help Pet Parents find the right nutrition and other solutions for their pets. You will be part of a team of passionate Pet…
Added 50 mins ago
Sales Associate - Spirit
Spencer Gifts - Spirit Halloween
Richmond Hill, ON
Temporary
?The Sales Associate will support the Store Management Team in the setup, merchandising, pack-up and teardown of a seasonal store. The Sales Associate is responsible for maintaining Guest…
Added 50 mins ago
Returning Sales Associate - Spirit
Spencer Gifts - Spirit Halloween
Richmond Hill, ON
Temporary
The Sales Associate will support the Store Management Team in the setup, merchandising, pack-up and teardown of a seasonal store. The Sales Associate is responsible for maintaining Guest…
Added 50 mins ago
Sales Associate - Spirit
Spencer Gifts - Spirit Halloween
Thunder Bay, ON
Temporary
The Sales Associate will support the Store Management Team in the setup, merchandising, pack-up and teardown of a seasonal store. The Sales Associate is responsible for maintaining Guest…
Added 50 mins ago
Sales Associate - Spirit
Spencer Gifts - Spirit Halloween
North Bay, ON
Temporary
The Sales Associate will support the Store Management Team in the setup, merchandising, pack-up and teardown of a seasonal store. The Sales Associate is responsible for maintaining Guest…
Added 50 mins ago
Sales Associate - Spirit
Spencer Gifts - Spirit Halloween
Pickering, ON
Temporary
The Sales Associate will support the Store Management Team in the setup, merchandising, pack-up and teardown of a seasonal store. The Sales Associate is responsible for maintaining Guest…
Added 50 mins ago
Retail Store Associate Part time Seasonal - Homesense Dartmouth Crossing
The TJX Companies, Inc.
Dartmouth, NS
Part-time
CAN Homesense Store 0052 Dartmouth NSHourly range: $17.00-$21.25 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate…
Added 1 hour ago
Associé / Associée de magasin Temps Partiel Marshalls - Smart Centres Ste-Dorothée
TJX Companies
Laval, QC
Part-time
CAN Marshalls Store 0737 Laval QCÉchelle des salariales horaires: $16,60-$20,75 / Heure * Il s'agit ici de l’échelle salariale à l’embauche prévue, ce qui ne représente pas nécessairement…
Added 1 hour ago
Sales Associate Part-Time - Yorkdale
Reformation
Toronto, ON
Part-time
Contribute to an in-store experience for customers that both surprises and delights them.
Added 1 hour ago
Seasonal Associé aux ventes/Seasonal Retail Sales Associate - Fairview Pnte Claire
Banana Republic
Pointe-Claire, QC
Part-time
As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing…
Added 1 hour ago
Seasonal Retail Sales Associate - McArthurGlen Outlets
Banana Republic
Richmond, BC
Part-time
As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing…
Added 1 hour ago
Seasonal Retail Sales Associate - Ottawa Trainyards
Banana Republic
Ottawa, ON
Part-time
As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing…
Added 1 hour ago
Seasonal Associé aux ventes/Seasonal Retail Sales Associate - Mega Cntr Notre Dame
Banana Republic
Laval, QC
Part-time
As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing…
Added 1 hour ago
Seasonal Retail Sales Associate - Square One
Banana Republic
Mississauga, ON
Part-time
As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing…
Added 1 hour ago
Seasonal Associé aux ventes/Seasonal Retail Sales Associate - Fairview Pnte Claire
Banana Republic
Pointe-Claire, QC
Part-time
As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing…
Added 1 hour ago
Seasonal Retail Sales Associate - Cross Iron Mills
Banana Republic
Rocky View No 44, AB · Rocky View County, AB
Part-time
As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing…
Added 1 hour ago
Seasonal Associé aux ventes/Seasonal Retail Sales Associate - Montreal Premium
Banana Republic
Mirabel, QC
Part-time
As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing…

Staples Inc.

Retail Operations Supervisor

Magog, QC, Canada

Job type: Full-time
Posting language: English
Posted: Sep 29, 2026

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Applications open in a new tab.

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

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More about this job

Responsibilities

The Retail Operations Supervisor leads store operations, including merchandising, freight flow, and front office administration to ensure high performance. They also model excellent customer service and support the training and development of store associates.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience with a focus on sales targets. Strong organizational skills and a keen eye for visual merchandising are required for this role.

Skills

Customer service
Retail operations
Visual merchandising
Team leadership
Inventory management
Staff training
Cash office administration
Sales target achievement
Performance coaching
Health and safety compliance
Multi-tasking
Prioritization
Communication
Reporting
Freight flow management

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Customer Engagement
Merchandising
Freight Flow
Cash Office
Inventory Management
Sales Targets
Team Leadership
Performance Coaching
Health and Safety
Visual Merchandising
Reporting
Staples Canada
Retail

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