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Added 27 mins ago
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Seasonal Retail Sales Associate - Windsor Crossing
Gap
Lasalle, ON
- Part-time
Support sales floor, fitting room, cash wrap, back of house, as required.
Added 27 mins ago
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Seasonal Retail Sales Associate - Toronto Eaton Centre
Gap
Toronto, ON
- Part-time
Support multiple areas of the store including: sales floor, fitting room, cash wrap, back of house, as required.
Added 27 mins ago
BR
Assistant Manager - Robson Centrepoint
Banana Republic
Vancouver, BC
- Full-time
Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
Added 27 mins ago
ON
Seasonal Retail Sales Associate - Grandview Corners
Old Navy
Surrey, BC
- Part-time
Support sales floor, fitting room, cash wrap, back of house, as required.
Added 27 mins ago
BR
Assistant Manager - S Edmonton Common
Banana Republic
AB · Edmonton, AB
- Full-time
Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
Added 2 hours ago
WC
(CAN) Overnight Associate
Walmart Canada
Chilliwack, BC
- Full-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 2 hours ago
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Temporary Sales Associate
Coach
Burnaby, BC
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 2 hours ago
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Customer Service Representative (Motivator) - Calgary Trinity Hills at Olympic Park
GoodLife Fitness
Calgary, AB
- Part-time
The Motivator role is critical to the success of our GoodLife Fitness Clubs. A Motivator is typically the first Associate a Member or Potential Member interacts with upon arrival to the…
Added 2 hours ago
GF
Customer Service Representative (Motivator) - Edmonton Southpark Centre
GoodLife Fitness
AB
- Part-time
The Motivator role is critical to the success of our GoodLife Fitness Clubs. A Motivator is typically the first Associate a Member or Potential Member interacts with upon arrival to the…
Added 3 hours ago
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Overnight Freight Associate Part Time -7172 Sherwood Park
The Home Depot Canada
Sherwood Park, AB
- Part-time
Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required…
Added 3 hours ago
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DYNAMITE - Operations Associate PT - West Edmonton Mall
Groupe Dynamite, Inc Garage
AB · Edmonton, Alberta
- Part-time
Reporting to the Store Manager, your main focus as Operations Associate is to provide support to the team to maximize company sales and profitability by maintaining stockroom organization…
Added 3 hours ago
GF
Fit4Less Host - Moncton Main Street
GoodLife Fitness
Moncton, NB
- Part-time
Provides friendly customer interaction when cleanliness tasks are being completed on the workout floor.
Added 4 hours ago
WW
Store Operations and Customer Experience Associate
Wheel Walkers
Toronto, ON · North York, ON
- Full-time
…word of mouth rather than big-box tactics. This is a ground-floor opportunity to grow right alongside…
Added 4 hours ago
MERCHANDISE ASSOCIATE
Boutique La Vie En Rose
Rosemère, QC
Place products on the sales floor efficiently;
Added 4 hours ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Powell River, BC
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 4 hours ago
WC
(CAN) GENERAL MERCHANDISE ASSOCIATE
Walmart Canada
AB · Edmonton, AB
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 4 hours ago
WC
(CAN) Consumables Associate
Walmart Canada
Kamloops, BC
- Full-time
Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service…
Added 4 hours ago
WC
Produce Department Manager
Walmart Canada
Sherwood Park, AB
- Full-time
…Responsibilities include receiving merchandise, maintaining sales floor presentation, recruiting and training staff, engaging with customers, managing inventory and merchandising programs,…
Added 4 hours ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Kamloops, BC
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 4 hours ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Vancouver, BC · BC · West Vancouver Thrift Store
- Part-time
Assist with donation turnover, replenish inventory levels on the sales floor and remove inventory from sales floor as directed.
Added 4 hours ago
TS
Union Store Associate
The Salvation Army Canada and Bermuda Territory
Regina, SK · Saskatoon, SK · Glencairn Thrift Store
- Part-time
Assist with donation turnover, replenish inventory levels on the sales floor and remove inventory from sales floor as directed.
Added 4 hours ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Newmarket, ON
- Part-time
Assist with donation turnover, replenish inventory levels on the sales floor and remove inventory from sales floor as directed.
Added 4 hours ago
TA
SALES ASSOCIATE - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Dieppe, NB
- Part-time
Reporting to the Store Manager, the Part-Time Sales Associate at ALDO is all about driving sales while creating a great in-store experience. You bring the energy, the style, and the…
Added 5 hours ago
Store Associate
Sherwin-Williams
Parksville, BC
Pull appropriate products from the sales floor or warehouse
Added 5 hours ago
Seasonal Stock Associate
Under Armour
St. John's, NL
Join us as a Seasonal Stock Associate and be the behind-the-scenes hero who keeps our store running smoothly during the busiest times of the year. You’ll make sure products move quickly…

Staples Inc.

Retail Operations Supervisor

Beloeil, QC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Sep 30, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

#WorkLearnGrow2

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Retail Operations Supervisor leads store operations, including merchandising, inventory management, and front office administration to ensure high performance. They also coach associates, facilitate training, and maintain brand standards while acting as a keyholder on duty.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience with a focus on sales targets. Strong organizational skills and a keen eye for visual merchandising are required for this fast-paced role.

Skills

Customer service
Retail operations
Visual merchandising
Team leadership
Inventory management
Sales target achievement
Cash office administration
Staff training
Performance coaching
Health and safety compliance
Reporting
Multi-tasking
Prioritization
Communication
Problem solving

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning and development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Customer Engagement
Merchandising
Inventory Management
Freight Flow
Cash Office
Keyholder
Sales Targets
Performance Coaching
Health and Safety
Visual Merchandising
Reporting
Staff Development
Operational Excellence
Retail

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