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Added 5 mins ago
TR
Controller
Toronto Regional Real Estate Board
Toronto, ON · North York, ON
- Full-time
The Controller is responsible for overseeing the day-to-day accounting operations of the organization, ensuring the integrity, accuracy, and timeliness of financial reporting. The role…
Added 5 mins ago
T
Customer Service Representative - Barrie (Part-Time)
Talize
Barrie, ON
- $18 CAD / hour
- Part-time
We are seeking a customer-focused Customer Service Representative to support daily operations and deliver an exceptional rental experience. This role assists customers throughout the full…
Added 6 mins ago
Senior Business Continuity Specialist
Payments Canada
Toronto, ON · Ottawa, ON
You want to be challenged and lead unique initiatives.
Added 21 mins ago
IO
Senior Process Safety Engineer
Irving Oil
Saint John, NB
- Full-time
…investigations. Your goal will be to sustain safe and reliable operations through the effective management of process safety risks while championing a culture of process safety. Your…
Added 36 mins ago
MD
Equal Opportunity and Access Division (EOAD) Deputy Director - Human Services Supervisor 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift, 8:00am - 4:30pm · If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.***
Added 36 mins ago
CO
Senior Engineer, Quality Assurance and Integrity Management
City of Calgary
Calgary, AB
- $138,475 to $173,094 CAD / year
- Full-time
Working Conditions: Typical working conditions are office based; however, regular site visits will be required to collaborate with Operations and Maintenance staff at Wastewater Treatment…
Added 1 hour ago
AC
Manager, International Corporate Tax
ACCA Careers
Mississauga, ON
- Full-time
Working knowledge of transfer pricing tax concepts and tax efficiencies of cross-border flows
Added 1 hour ago
JP
Senior Specialist, Microbiology & Environmental Monitoring
Jubilant Pharma Limited
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
The Specialist acts as a key quality partner to Operations by assessing EM risks, supporting investigations, trending data, and recommending scientifically sound corrective actions to…
Added 1 hour ago
JP
Supervisor, Microbiology
Jubilant Pharma Limited
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Lead the day-to-day operations of the microbiology laboratory and support the development of a high-performing team.
Added 1 hour ago
JP
Senior Manager, Environmental Monitoring & Microbiology
Jubilant Pharma Limited
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
The Specialist acts as a key quality partner to Operations by assessing EM risks, supporting investigations, trending data, and recommending scientifically sound corrective actions to…
Added 1 hour ago
JP
Maintenance Technical Specialist, Equipment and Documentation
Jubilant Pharma Limited
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…programs, and provide technical guidance to maintenance and operations…
Added 1 hour ago
JP
Validation Specialist
Jubilant Pharma Limited
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…equipment, systems, utilities, cleaning processes, and manufacturing operations. This role partners closely with cross-functional teams to ensure compliance with regulatory requirements and…
Added 1 hour ago
Chief of Staff
Dye & Durham Talent Team
Toronto, ON
Must have strong MS 365 skills, including Excel, Word, PowerPoint and Outlook
Added 2 hours ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
Added 2 hours ago
M
Survey Crew Lead/ Senior Technologist
McElhanney
Lloydminster, AB
- Full-time
Flexible work rotations suited to your needs · Must possess and maintain a valid class 5 driver’s license with a clean driving record
Added 2 hours ago
T
Composite Technical Sales Representative
TalentWorld
Guelph, ON
- Full-time
Collaborate with Engineering and Production teams to provide technical product recommendations, specifications, pricing, and lead times.
Added 2 hours ago
S
Store Director
sephora.com
Oakville, ON
- Full-time
…the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind…
Added 3 hours ago
I
Sales Specialist
iDoMeta
Quebec, QC
- Full-time
…delivering digital solutions that help organizations optimize their operations and customer engagement. The team is dedicated to innovation, collaboration, and delivering measurable value…
Added 3 hours ago
KL
Superintendent, Field Operations
Kawartha Lakes
Kawartha Lakes, ON
- Full-time
Available to provide, as alternate, " on-call" coverage 24 hours per day, 7 days per week as required · Available to provide, as alternate, “on-call” coverage 24-hours per day, 7-days per week, as required
Added 3 hours ago
ON
Assistant Manager - Edmonton Common
Old Navy
Edmonton, AB
- Full-time
…through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to…
Added 3 hours ago
FA
Procurement / Indirect Sourcing Associate (Supply Chain)
FTAI Aviation
Montreal, QC
- Full-time
…flexibility to our airline, lessor, and maintenance, repair, and operations customer base. Additionally, FTAI owns and leases jet aircraft which often facilitates the acquisition of engines…
Added 3 hours ago
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Fintech Intern
Naboo
Montreal, QC
- Internship
Behind every event there’s money moving between clients, venues, caterers and DMCs, often across borders, currencies and tax regimes
Added 3 hours ago
V
Superintendent II, Process
Vale
Sudbury, ON · Greater Sudbury, ON,CA
- Full-time
Must have strong organization and time leadership skills · Must have strong written and oral communication skills
Added 3 hours ago
O
Business Development Representative (Americas)
Oyster
Remote, Canada
- Full-time
- Remote
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
Added 5 hours ago
SA
Restaurant General Manager
SSP America
Mississauga, ON
- Internship
Comfortable using POS systems, MS Office, and operational tools

Closed listing

Staples Inc.

Retail Operations Supervisor

Magog, QC, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Posting language: English
Posted: Sep 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

#WorkLearnGrow2

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

About employer

More about this job

Responsibilities

The Retail Operations Supervisor is responsible for driving sales and operational excellence by leading the team and ensuring high standards in merchandising and customer service. They also manage backroom tasks, cash office administration, and support the training and development of store associates.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience with a focus on sales targets. Strong organizational skills and a keen eye for visual merchandising are essential for this role.

Skills

Customer service
Retail operations
Visual merchandising
Team leadership
Inventory management
Sales target achievement
Cash office administration
Staff training
Performance coaching
Health and safety compliance
Reporting
Prioritization
Multi-tasking
Communication

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Customer Engagement
Merchandising
Freight Flow
Cash Office
Inventory Management
Sales Targets
Team Leadership
Performance Coaching
Health and Safety
Visual Merchandising
Reporting
Staples Canada
Retail
Operations Management

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Jobs in Canada