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Added 7 mins ago
T
Manager, Engineering – Accounts
TD
Toronto, ON
- Full-time
Investment Management, Retail Wealth is seeking an experienced and highly motivated Engineering Manager, to lead Account Pods enabling the next generation Investment platform and enhancing…
Added 53 mins ago
S
Senior Manager, Integrated Marketing (Masterbrand)
sephora.com
Toronto, ON
- Full-time
…strategies and campaigns. The work you do will impact beauty, as you lead category, gifting, and promotional campaigns that bring Sephora’s differentiators to life. You’ll manage a team of…
Added 1 hour ago
W
(CAN) Leader de nuit
Walmart
Saint-Eustache, QC
- Full-time
Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role, you lead and…
Added 2 hours ago
S
Stage Experience Lead - Full Time
Sephora
Lethbridge, AB
- $20 to $23.55 CAD / hour
- Full-time
The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or…
Added 2 hours ago
P&
Senior National Digital Capability Manager // Gestionnaire principal(e) national(e), Capacités numériques
Procter & Gamble
Toronto, ON
- Full-time
As the National Digital Capabilty Manager, you will lead top-priority work to advance P&G’s current and future digital commerce enterprise capabilities. You will partner across P&G business…
Added 2 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Drayton Valley, AB
- $15 CAD / hour
- Full-time
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…
Added 2 hours ago
WP
Senior Property Manager
Warrington PCI Management
Vancouver, BC
- $115,000 to $135,000 CAD / year
- Full-time
Experience managing office, retail, and/or industrial assets.
Added 2 hours ago
Retail Experience Lead - Jane St (Sheridan Mall)
Fire & Flower Inc.
Toronto, ON
The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.
Added 2 hours ago
S
Stage Experience Lead - Full Time
sephora.com
Toronto, ON
- $22.2 to $26.1 CAD / hour
- Full-time
The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or…
Added 3 hours ago
L
Senior Manager - Responsible Procurement
lululemon
Vancouver, BC
- Full-time
Set and lead the Responsible Procurement strategy across Global Procurement, defining priorities, roadmaps, and measurable outcomes aligned to lululemon’s enterprise goals
Added 3 hours ago
WC
(CAN) Leader de nuit
Walmart Canada
Sherbrooke, QC
- Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 3 hours ago
VD
Accountant (18 month )
Valor Distributions
Toronto, ON · Scarborough, ON
- Full-time
…including STLTH, GeekVape, Vaporesso, and more. Our value to retail partners is simple: the right products, available quickly, with a team that picks up the phone. We help our customers…
Added 3 hours ago
B
Crew Lead
BGIS
Winnipeg, MB
- Full-time
The Crew Lead is responsible for overseeing a team of Technicians in the delivery of preventative and corrective maintenance, routine and on-demand services on facility mechanical and…
Added 3 hours ago
DB
GroundProbe Radar Technician/Geotechnical Engineer - Fixed-Term Contract, Fly In Fly Out
De Beers Group
NT · Northwest Territories, Canada
- Contract
Minimum three years of relevant mining experience from an open pit mining environment preferred; with a strong focus on radar monitoring.
Added 3 hours ago
W
(CAN) Leader de nuit
Walmart
Sherbrooke, QC
- Full-time
Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role, you lead and…
Added 3 hours ago
LO
Licensed Assistant Manager-Toronto,ON-Clearly by ForEyes
Luxottica of America, Inc.
Toronto, ON
- Full-time
Previous experience in leadership position within retail & customer service industry
Added 3 hours ago
LO
Licensed Team Lead-London, ON-LensCrafters
Luxottica of America, Inc.
London, ON
- Full-time
…committed to taking care of you, so you can bring the best quality experience to our patients and…
Added 3 hours ago
LO
Licensed Team Lead-Waterloo, ON-LensCrafters
Luxottica of America, Inc.
Waterloo, ON
- Full-time
…committed to taking care of you, so you can bring the best quality experience to our patients and…
Added 3 hours ago
KI
Team Lead
Kiokii Inc
Edmonton, AB
- $16 to $18 CAD / hour
- Full-time
As a Team Lead, you will set the standard for excellence by exemplifying Kiokii’s sales and customer service values, inspiring and guiding the team to deliver an exceptional shopping…
Added 3 hours ago
KI
Store Manager
Kiokii Inc
London, ON
- $55,000 to $63,000 CAD / year
- Full-time
Lead team to drive sales and meet targets by ensuring exceptional in-store customer experience, all while adhering to company standards and best practices
Added 4 hours ago
PB
Branch Manager
Patene Building Supplies Ltd
Chatham-Kent, ON
- Full-time
…throughout Ontario and Manitoba serving contractor, builder and retail…
Added 4 hours ago
VB
Controller
Vaco by Highspring
Brampton, ON
- $150,000 to $160,000 CAD / year
- Full-time
Industry experience in CPG, retail, manufacturing, construction, food distribution, or similar
Added 5 hours ago
VM
Branch Lead and Backup Driver - Permanent Full-Time - Port Coquitlam, BC
Venture Media
Port Coquitlam, BC
- Full-time
2+ years of retail, branch or customer service experience
Added 5 hours ago
S
Management - Franchise Operator
Sobeys
Tatamagouche, NS
- Full-time
Lead and create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit
Added 5 hours ago
TW
Profit Protection Data & Intelligence Manager
The White Company
Pavilion 1, BC
- Full-time
Experience in fraud prevention, business intelligence, operational or retail analytics, financial crime or continuous improvement would be advantageous.

Closed listing

Staples Inc.

Retail Operations Supervisor

Magog, QC, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Posting language: English
Posted: Sep 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

#WorkLearnGrow2

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

About employer

More about this job

Responsibilities

The Retail Operations Supervisor is responsible for driving sales and operational excellence by leading the team and ensuring high standards in merchandising and customer service. They also manage backroom tasks, cash office administration, and support the training and development of store associates.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience with a focus on sales targets. Strong organizational skills and a keen eye for visual merchandising are essential for this role.

Skills

Customer service
Retail operations
Visual merchandising
Team leadership
Inventory management
Sales target achievement
Cash office administration
Staff training
Performance coaching
Health and safety compliance
Reporting
Prioritization
Multi-tasking
Communication

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Customer Engagement
Merchandising
Freight Flow
Cash Office
Inventory Management
Sales Targets
Team Leadership
Performance Coaching
Health and Safety
Visual Merchandising
Reporting
Staples Canada
Retail
Operations Management

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