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Added 12 mins ago
SD
Spécialiste Beauté, rémunéré(e) à l’heure temps partiel jour Embauche feu vert
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Montreal, QC
- Part-time
Added 12 mins ago
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Beauty Specialist, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
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- Full-time
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Beauty Specialist, Hourly Part Time Day Greenlight Requisition
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To maximize sales of beauty products and services sold by Shoppers Drug Mart
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(CAN) Stock Unloader Associate
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Pembroke, ON
- Part-time
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(CAN) Manager, Product Development (IC) Contract
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Grocery Associate
Walmart
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- Part-time
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Added 12 mins ago
Retail Sales Associate
Fire & Flower Inc.
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Sales Associate, Apparel & Footwear
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Sales and Rental Associate
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Sales Associate - Lachenaie - Permanent Full Time
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- Full-time
Why members of our Sales team love working at Sleep Country Canada/Dormez-vous?:
Added 12 mins ago
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Lumber Sales Associate: Full Time - NORTH SURREY
The Home Depot
Surrey, BC
- Full-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product kn
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Associé(e) aux ventes - Peinture (Temps partiel)
The Home Depot
Canada
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product kn
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Associé(e) aux ventes - Quincaillerie (temps partiel)
The Home Depot
Canada
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product kn
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Kitchen & Bath Sales Part Time - BRAMPTON W
The Home Depot
Brampton, ON
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Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product kn
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Paint Sales Part Time - NIAGARA FALLS
The Home Depot
Niagara Falls, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product kn
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Flooring Sales Part Time - BRAMPTON W
The Home Depot
Brampton, ON
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Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product kn
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Paint Sales Part Time - BRAMPTON W
The Home Depot
Brampton, ON
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Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product kn
Added 12 mins ago
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Cashier Part Time - NIAGARA FALLS
The Home Depot
Niagara Falls, ON
- Part-time
Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing tr
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Analytics and Insights Analyst (CPG)
Acosta
Mississauga, ON
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Added 27 mins ago
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Part-time Sales Associate/Eyewear Stylist - Georgian Mall
Bailey Nelson
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Added 27 mins ago
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Associé des ventes (saisonnier) / Retail Sales Associate (Seasonal)
New Balance
Montreal, QC
- Part-time
…meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold…
Added 27 mins ago
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Liquor Store Associate - FT (Riverside)
Otter Co-op
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- $18.25 to $21.15 CAD / hour
- Part-time

Closed listing

Staples Inc.

Retail Operations Supervisor

Magog, QC, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Posting language: English
Posted: Sep 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

#WorkLearnGrow2

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

About employer

More about this job

Responsibilities

The Retail Operations Supervisor is responsible for driving sales and operational excellence by leading the team and ensuring high standards in merchandising and customer service. They also manage backroom tasks, cash office administration, and support the training and development of store associates.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience with a focus on sales targets. Strong organizational skills and a keen eye for visual merchandising are essential for this role.

Skills

Customer service
Retail operations
Visual merchandising
Team leadership
Inventory management
Sales target achievement
Cash office administration
Staff training
Performance coaching
Health and safety compliance
Reporting
Prioritization
Multi-tasking
Communication

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Customer Engagement
Merchandising
Freight Flow
Cash Office
Inventory Management
Sales Targets
Team Leadership
Performance Coaching
Health and Safety
Visual Merchandising
Reporting
Staples Canada
Retail
Operations Management

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