Jobs in Canada

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Added 8 mins ago
Store Associate
Sherwin-Williams
Thunder Bay, ON
Added 11 mins ago
TS
Store Associate
The Salvation Army in Canada
Winnipeg, MB
- Part-time
Added 11 mins ago
TS
Store Associate
The Salvation Army in Canada
Sidney, BC
- Part-time
Added 11 mins ago
TS
Store Associate
The Salvation Army in Canada
Newmarket, ON
- Part-time
Added 11 mins ago
TS
Store Associate
The Salvation Army in Canada
Brentwood Bay, BC
- Part-time
Added 11 mins ago
TS
Shift Supervisor
The Salvation Army in Canada
Brentwood Bay, BC
- Full-time
…Thrift Store activities. Otherwise, this role acts as a Sales…
Added 11 mins ago
TS
Store Associate
The Salvation Army in Canada
Ottawa, ON
- Part-time
Added 11 mins ago
WF
Prepared Foods Team Receiver - Full Time
Whole Foods Market
Ottawa, ON
- Full-time
…friendly, and efficient customer service. Support the Team Leader, Associate Team Leader, Supervisor and Regional Team by maintaining regional…
Added 11 mins ago
WF
Produce Team Receiver - Part Time
Whole Foods Market
Ottawa, ON
- Part-time
…friendly, and efficient customer service. Support the Team Leader, Associate Team Leader, Supervisor and Regional Team by maintaining regional…
Added 11 mins ago
AR
Laser Field Service Technician (100% Travel) (35428)
Activ8 Recruitment & Solutions
Calgary, AB
- $26 to $37 CAD / hour
- Full-time
Associate's Degree or Technical Diploma preferred.
Added 19 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Ottawa, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 19 mins ago
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Merchandiser, Hourly Part Time Evening
Shoppers Drug Mart
Collingwood, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 19 mins ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 19 mins ago
SD
Merchandiser, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 19 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Mississauga, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 19 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Chatham-Kent, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 19 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Chatham-Kent, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 19 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Milton, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 19 mins ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Markham, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 19 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Thunder Bay, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 19 mins ago
SD
Delivery Person, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Windsor, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 19 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
St. John's, NL
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 19 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Milton, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 19 mins ago
W
(CAN) Team Leader Operations - Receiving II (SC)
Walmart
Cornwall, ON
- Full-time
Added 19 mins ago
W
(CAN) Distribution Centre Team Associate - Operations II PDC Part-time Afternoons various schedule must obtain and maintain Pacer and Reach license
Walmart
Cornwall, ON
- Part-time
6. Maintain associate related programs and procedures, including health and safety and housekeeping programs in order to ensure compliance with the relevant legislation and company policy.

Staples Inc.

Retail Operations Supervisor

NB, Canada
Saint-Basile, NB, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 19, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

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More about this job

Responsibilities

Lead customer engagement and support sales and service targets while overseeing store operations, including inventory, merchandising, freight flow, promotions, and backroom organization. Support associate training and coaching, facilitate communication, maintain health and safety standards, and manage weekly cash office administration and reporting.

Requirements

Requires at least three years of retail customer service experience and one to two years of supervisory experience with direct accountability for sales and service targets. Candidates should be able to prioritize and multitask in a fast-paced environment and have strength and a keen eye for visual merchandising.

Skills

Customer Service
Retail Operations
Sales Target Achievement
Customer Engagement
Visual Merchandising
Inventory Management
Merchandising Standards
Freight Flow
Promotional Setup
Associate Training and Development
Coaching
Communication
Prioritization
Organization
Multitasking
Cash Office Administration

Benefits

Associate Discount
Health and Dental Benefits
RRSP/DPSP
Performance Bonuses
Learning and Development Programs

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Customer Service
Sales Targets
Customer Engagement
Selling Model
Operational Excellence
Inventory Management
Merchandising Standards
Visual Merchandising
Freight Flow
Promotional Setup
Signage
Backroom Management
Stock Levels
Sales Trends
Training and Development
Associate Coaching
Performance Conversations
Communication
Health and Safety
Store Inspections
Cash Office Administration
Cash Office Management
Reporting
Keyholder

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