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Added 24 mins ago
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(CAN) General Merchandise Associate
Walmart
Miramichi, NB
- Part-time
Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer…
Added 39 mins ago
SP
Seafood sales clerk - retail
Supermarché PA
Montreal, QC
- Full-time
Advertise and/or promote products, sales or services
Added 1 hour ago
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Overnight Associate - Full-Time (Uptown)
Walmart
Victoria, BC
- Full-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 1 hour ago
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Seasonal Retail Sales Associate - Southcentre
Gap
Calgary, AB
- Part-time
Added 1 hour ago
ON
Retail Sales Associate, Full Time - Square One
Old Navy
Mississauga, ON
- Full-time
Added 1 hour ago
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Retail Sales Associate - Mapleview Centre
Athleta
Burlington, ON
- Part-time
Added 1 hour ago
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Overnight Associate
Walmart
Thunder Bay, ON
- Part-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 2 hours ago
SP
seafood sales clerk - retail
Supermarché PA
Montreal, QC
- Full-time
Advertise and/or promote products, sales or services
Added 2 hours ago
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Temporary Fashion Associate - Reitmans Woodgrove
Reitmans (Canada) Ltée/Ltd
Nanaimo, BC
- Part-time
Added 3 hours ago
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(CAN) Maintenance Team Associate
Walmart
Brockville, ON
- Full-time
Added 4 hours ago
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(CAN) Grocery Associate
Walmart
Richmond, BC
- Part-time
Working as a Grocery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent customer service by…
Added 4 hours ago
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(CAN) Grocery Associate
Walmart
Kamloops, BC
- Part-time
Working as a Grocery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent customer service by…
Added 5 hours ago
WC
(CAN) Dairy Frozen Associate
Walmart Canada
Kamloops, BC
- Full-time
Position Summary...Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver…
Added 5 hours ago
WC
(CAN) Consumables Associate
Walmart Canada
Lloydminster, AB
- Full-time
Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service…
Added 5 hours ago
WC
(CAN) Dairy Frozen Associate
Walmart Canada
Port Hawkesbury, NS
- Full-time
Position Summary...Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver…
Added 5 hours ago
WC
(CAN) Produce Department Manager
Walmart Canada
Yorkton, SK
- Full-time
…Responsibilities include receiving merchandise, maintaining sales floor presentation, recruiting and training staff, engaging with customers, managing inventory and merchandising programs,…
Added 5 hours ago
WC
(CAN) Dairy Frozen Associate
Walmart Canada
Regina, SK
- Full-time
Position Summary...Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver…
Added 5 hours ago
DD
The Shoe Co. - Sales Associate
DSW Designer Shoe Warehouse
Corner Brook, NL
- Part-time
Added 5 hours ago
WC
(CAN) Dairy Frozen Associate
Walmart Canada
Kamloops, BC
- Full-time
Position Summary...Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver…
Added 5 hours ago
WC
(CAN) Grocery Associate
Walmart Canada
Kamloops, BC
- Full-time
Position Summary...Working as a Grocery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent…
Added 5 hours ago
WC
(CAN) Grocery Associate
Walmart Canada
Kamloops, BC
- Full-time
Position Summary...Working as a Grocery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent…
Added 5 hours ago
WC
(CAN) Fashion Team Lead
Walmart Canada
Calgary, AB
- Full-time
Added 5 hours ago
WC
(CAN) Cashier
Walmart Canada
Airdrie, AB
- Full-time
Position Summary...Working as a Cashier at Walmart Canada is a great way to develop your skills in the retail industry. A Cashier provides exemplary customer service during the checkout…
Added 5 hours ago
WC
(CAN) Grocery Associate
Walmart Canada
Saskatoon, SK
- Full-time
Position Summary...Working as a Grocery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent…
Added 5 hours ago
TH
Front End Supervisor Full Time 8 Month Contract (Dartmouth)
The Home Depot Canada
Dartmouth, NS
- Full-time

Staples Inc.

Retail Operations Supervisor

Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Retail Operations Supervisor leads store operations, including merchandising, inventory management, and freight flow to ensure high performance. They also provide customer service, coach associates, and handle administrative tasks such as cash office reporting.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience. Strong skills in visual merchandising, organization, and the ability to work in a fast-paced environment are required.

Skills

Customer service
Retail operations
Visual merchandising
Team leadership
Inventory management
Cash office administration
Sales target achievement
Staff training
Performance coaching
Health and safety compliance
Multi-tasking
Prioritization
Communication
Reporting
Freight flow management

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Operations
Merchandising
Customer Engagement
Inventory
Freight Flow
Cash Office
Leadership
Coaching
Training
Health & Safety
Reporting
Sales Targets
Visual Standards
Backroom Management
Keyholder

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