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Added 7 mins ago
LS
Key Holder Limeridge Levi's
Levi Strauss & Co.
Hamilton, ON
- Part-time
…consumers through a variety of functions and procedures relating to customer service, sales, merchandising, and store…
Added 22 mins ago
D
Store Manager - Designate
Dunelm
Halifax, NS
- Full-time
Customer Obsession You’ll coach and empower our Hosts to deliver a seamless, multi-channel shopping experience - from mobile point-of-sale to virtual consultations. You’ll champion our…
Added 22 mins ago
HA
Location Manager
Hawk's Agro
Gravelbourg, SK
- Full-time
Hawk’s Agro is seeking an experienced and motivated Location Manager to lead the day-to-day operations, performance, and culture of our Gravelbourg retail location.
Added 22 mins ago
A
Store Manager
Ardene
Owen Sound, ON
- Full-time
…profitability. The Store Manager is responsible for merchandising, customer service, as well as their teams training & development. This is a temporary position for a…
Added 22 mins ago
A
Store Assistant Manager
Ardene
Nanaimo, BC
- Full-time
…ensure efficient store operations. The Assistant Manager must lead by example and inspire their team to generate sales as well as provide outstanding customer service all while projecting…
Added 22 mins ago
BT
Team Leader
Brookdale Treeland Nurseries Limited
Niagara-on-the-Lake, ON
- $20 CAD / hour
- Temporary
…fruits, and tropical plants - and is known for building full-service customized programs tailored to the needs of garden retailers, landscape contractors, municipalities, golf courses, and…
Added 22 mins ago
LF
Temporary Full Time Floor Leader - Cataraqui
Lush Fresh Handmade Cosmetics North America
Kingston, ON
- Full-time
Customer Experience: Lead by example in delivering a world-class customer experience on the shop floor, including product demonstrations. Observe and listen to consultations, collaborate…
Added 22 mins ago
TA
QC - SALES LEAD - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Rosemère, QC
- Part-time
Reporting to the Store Manager, the Part-Time Sales Lead plays a key role in driving results and supporting the team. You lead by example by helping hit sales targets, coaching associates,…
Added 22 mins ago
LT
Life Spa Lead Artist
Life Time Inc.
Woodbridge, ON
- Full-time
Drives LifeSpa service and retail education within the Life Time ecosystem.
Added 22 mins ago
S
Services Lead, Stores - Full Time
Sephora
Vancouver, BC
- $22.85 to $28.55 CAD / hour
- Full-time
As a Services Lead, you will be supporting all departments on the sales floor within a specific Sephora location. Departments at a Sephora store include Skincare, Sephora Collection or…
Added 22 mins ago
S
Stage Experience Lead - Full Time
Sephora
Langford, BC
- $22.85 to $28.55 CAD / hour
- Full-time
The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or…
Added 37 mins ago
H
IT technician (Equipment and Configuration)
Hays
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Our client is a large, well-established Canadian retail organisation with a significant store network and a fast-paced technology environment. They are looking for an IT Equipment…
Added 37 mins ago
OF
Membership Sales Associate
Orangetheory Fitness Affiliates
Surrey, BC
- $18.25 to $19.5 CAD / hour
- Full-time
Added 37 mins ago
LH
Part Time Floor Leader - Toronto Eaton Centre
Lush Handmade Cosmetics
AB
- Part-time
Customer Experience: Lead by example in delivering a world-class customer experience on the shop floor, including product demonstrations. Observe and listen to consultations, collaborate…
Added 37 mins ago
RB
Assistant Branch Manager
Royal Bank of Canada
Winnipeg, MB
- Full-time
Strong understanding of sales management routines and ability to lead the team to action
Added 37 mins ago
SD
Pharmacist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Lloydminster, AB
- Part-time
Commitment to providing exceptional customer service
Added 37 mins ago
W
General Merchandise Assistant Manager
Walmart
Drayton Valley, AB
- Full-time
To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.
Added 37 mins ago
W
(CAN) Customer Service Manager
Walmart
Kenora, ON
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 37 mins ago
KS
Supervisor I
kate spade new york
AB · Ksny West Edmonton Mall
- Full-time
The Supervisor supports store leadership by creating a customer-first, high-energy sales environment with exceptional floor supervision. This role drives store productivity and…
Added 37 mins ago
Retail Experience Lead
Fire & Flower Inc.
Brampton, ON
The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to…
Added 37 mins ago
Retail Experience Lead
Fire & Flower Inc.
Toronto, ON
The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to…
Added 52 mins ago
Grocery Manager
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Mission, BC
Provide superior customer service to meet customer needs
Added 52 mins ago
R
Part Time - Team Lead-Retail
Roots
Winnipeg, MB
- Part-time
Lead by example in customer service, selling behaviours, and store standards to create an exceptional experience for every customer.
Added 52 mins ago
AE
AE - Merchandising Team Leader (Assistant Manager)
American Eagle Outfitters
Edmonton, AB
- Full-time
…and you always hold your team accountable to rocking AEO's customer service standards, especially on the Salesfloor and in the Fitting…
Added 52 mins ago
AE
AE - Store Team Leader (Store Manager)
American Eagle Outfitters
Edmonton, AB
- Full-time
You've led functional teams in a retail management role previously - #practicemakesperfect!

Staples Inc.

Retail Operations Supervisor

North Battleford, SK, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Retail Operations Supervisor leads store operations, including merchandising, inventory management, and front office administration to ensure high performance. They also coach associates, facilitate training, and maintain health and safety standards to drive sales and customer engagement.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience with a focus on sales targets. Strong organizational skills and a keen eye for visual merchandising are required for this role.

Skills

Retail operations
Customer service
Merchandising
Team leadership
Inventory management
Cash office administration
Visual merchandising
Staff training
Performance coaching
Health and safety compliance
Sales target achievement
Reporting
Prioritization
Multi-tasking
Communication

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Customer Engagement
Merchandising
Inventory Management
Freight Flow
Cash Office Administration
Keyholder
Visual Merchandising
Staff Training
Performance Coaching
Health and Safety
Sales Targets
Reporting
Staples Canada
Retail Management

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