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Added 24 mins ago
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Temporary Sales Support Associate
Coach
Calgary, AB
- Part-time
The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving…
Added 25 mins ago
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Produce Stocker
Walmart
Oakville, ON
- Part-time
Follows food safety, sanitation, and cold chain procedures, including temperature checks, thermometer use, proper food handling, and compliance with sell by and expiration dates.
Added 25 mins ago
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(CAN) Stockperson/Cartpusher
Walmart
Calgary, AB
- Part-time
Added 25 mins ago
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(CAN) Stocking 1 Team Associate**TEMP **
Walmart
Vaughan, ON
- Part-time
…and new merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 25 mins ago
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(CAN) Associé, équipe de l’alimentation et des produits consommables
Walmart
Cowansville, QC
- Full-time
A Food and Consumables Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the food and consumables area, and assists…
Added 25 mins ago
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Customer Service Manager
Walmart
Oakville, ON
- Part-time
…Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is…
Added 25 mins ago
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(CAN) Stockperson/Cartpusher
Walmart
London, ON
- Part-time
Added 25 mins ago
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(CAN) Produce Stocker
Walmart
Hamilton, ON
- Part-time
Follows food safety, sanitation, and cold chain procedures, including temperature checks, thermometer use, proper food handling, and compliance with sell by and expiration dates.
Added 25 mins ago
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(CAN) Meat Associate
Walmart
Hamilton, ON
- Part-time
Working as a Meat Associate at Walmart Canada is a great opportunity to grow your skills in a fast‑paced retail environment. In this role, you deliver outstanding customer service by living…
Added 25 mins ago
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(CAN) Modular Team Associate
Walmart
Toronto, ON
- Part-time
Added 25 mins ago
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(CAN) Gérant du service à la clientèle
Walmart
Joliette, QC
- Full-time
…Customer Service Manager also plays a key role in ensuring compliance with company programs and operational standards, helping the store run efficiently and effectively. This position is…
Added 25 mins ago
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(CAN) Associé, marchandise générale
Walmart
Quebec, QC
- Full-time
Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer…
Added 25 mins ago
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(CAN) Deli Bakery Team Associate
Walmart
Hamilton, ON
- Part-time
A Deli Bakery Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the Bakery and/or Deli area, and assists with…
Added 54 mins ago
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Spécialiste Beauté, rémunéré(e) à l’heure temps partiel jour
LinkedIn
Montreal, QC
- Part-time
Associate Owners in the Pharmaprix network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the…
Added 54 mins ago
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Warehouse Associate - Weekend Shift
NRI 3PL
Surrey, BC
- Full-time
Added 54 mins ago
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Client Engagement Associate
CIBC
Trail, BC
- Part-time
…clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through…
Added 1 hour ago
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Production Associate - Nights
d8f47143-1e36-4664-85c0-d0cc3567f5fd
St. Catharines, ON
- $18 to $20 CAD / hour
- Temporary
Added 1 hour ago
LC
Pharmacist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Aurora, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 1 hour ago
LC
Front Store Supervisor, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Prince George, BC
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 1 hour ago
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Spécialiste Beauté, rémunéré(e) à l’heure temps partiel Quarts de travail flexibles
LinkedIn
Montreal, QC
- Part-time
Associate Owners in the Pharmaprix network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the…
Added 1 hour ago
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Spécialiste Beauté, rémunéré(e) à l’heure temps plein Quarts de travail flexibles
LinkedIn
Montreal, QC
- Full-time
Associate Owners in the Pharmaprix network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the…
Added 1 hour ago
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Associate Vice President, Agentic Software Development
TD
Toronto, ON
- Full-time
Added 1 hour ago
LC
Cashier, Hourly Part Time Evening
Loblaw Companies Limited
Calgary, AB
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 1 hour ago
LC
Post Office Clerk, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
West Kelowna, BC
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 1 hour ago
UO
Lead, Program Partnerships & Projects, UCalgary Continuing Education
University of Calgary
Calgary, AB
- Full-time
…Partnerships & Projects is a key member of the Office of the Associate Vice-President (Continuing Education) team and provides direct leadership and oversight for establishing priorities…

Staples Inc.

Retail Operations Supervisor

Kamloops, BC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Retail Operations Supervisor leads store operations, including merchandising, inventory management, and front office administration to ensure high performance. They also coach associates, facilitate communication, and maintain a safe, customer-ready environment.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience. Strong skills in visual merchandising, organization, and multi-tasking are required for this fast-paced role.

Skills

Customer service
Retail operations
Visual merchandising
Team leadership
Inventory management
Cash office administration
Sales coaching
Performance management
Freight flow
Promotional setup
Health and safety compliance
Reporting
Multi-tasking
Prioritization
Communication

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Operations
Merchandising
Inventory
Customer Service
Leadership
Sales Targets
Cash Office
Freight Flow
Promotions
Health & Safety
Coaching
Reporting
Keyholder
Visual Merchandising
Staples Canada

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