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Added 8 mins ago
T
Senior Manager Information Security
TD
Toronto, ON
- Full-time
…team. Any non-RCSA controls will need to be governed by the leader in this role (e.g., PCI, SOX,…
Added 8 mins ago
R
Seller Experience Manager
RBGlobal
Burnaby, BC
- Full-time
This role operates as a people leader with strategic ownership of the seller experience program, translating vision into day-to-day execution across the team.
Added 8 mins ago
SB
Human Resources Director
Strik, Baldinelli, Moniz Ltd.
London, ON
- Full-time
This is an opportunity for an accomplished HR leader who enjoys both strategy and execution. You will partner closely with SBM's leadership team to align people priorities with business…
Added 8 mins ago
CI
Seasonal Associate
Carters Inc.
Toronto, ON
- Part-time
…most-purchased children’s clothing brand.* We’ve become an industry leader by providing quality - from the first Original Bodysuit® to the lasting careers we offer our team. We’ve kept our…
Added 8 mins ago
BB
Retail Store Manager and Assistant Store Manager
Best Buy Canada
Burnaby, BC · Richmond, BC · Robson, BC · Vancouver, BC · BC
- Full-time
Retail store manager (which we call store leader)
Added 8 mins ago
BC
Generalist, People & Culture - Canem Systems
Bird Construction
Mississauga, ON · Canem Mississauga
- Full-time
Engage with operations leaders on a regular basis in a proactive and collaborative approach regarding People & Culture initiatives, staffing, and employee relations.
Added 23 mins ago
BA
Warehouse Coordinator
Barricades and Signs
AB · Sturgeon County, AB
- Full-time
Barricades and Signs is the industry leader for all traffic safety needs in Western Canada. Since 2004, Barricades and Signs has experienced steady growth and can support small scale…
Added 23 mins ago
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Logistics Coordinator
ATCO
La Prairie, QC
- Full-time
As a Logistics Coordinator, you will be the backbone of our operations, ensuring the smooth execution of logistics from start to finish including regional lease fleet management, scheduling…
Added 23 mins ago
Supervisor, Operations Relief
Canada Post - Postes Canada
Hamilton, ON
On a relief basis, supervises the mail delivery and mail processing operations within a Local Area. This includes the activities of letter carriers, RSMC’s and CUS assigned to deliver the…
Added 23 mins ago
A
Loblaws Food Sampling Brand Ambassador - Sarnia
Acosta
Sarnia, ON
- Part-time
…more than 30 years of industry expertise, we are a trusted leader in sales and marketing…
Added 23 mins ago
Manager, Information and Dispute Resolution (Designated)
The Government of Nova Scotia
Halifax, NS
…Standards Code and regulations. You will oversee day-to-day operations, manage workflow and resources, monitor service quality, and identify opportunities to continuously improve how…
Added 23 mins ago
Team Lead
DSV
Milton, ON
Core Purpose and Essence of the Position: The Team Lead, Operations is responsible for the operation of a section within the Warehouse function. Supporting the Management Team with the…
Added 23 mins ago
BS
Senior Project Manager
Blackline Safety
Calgary, AB
- Full-time
Build trusted relationships with leaders and stakeholders across Finance, Operations, Sales, Customer Care, Product, Manufacturing, and BIT.
Added 23 mins ago
AR
【3month Contract to Start 】HR Generalist - Global Machinery Manufacturer (35682)
Activ8 Recruitment & Solutions
Orangeville, ON
- Temporary
…Generalist will be responsible for supporting day-to-day HR operations, ensuring compliance with Canadian employment legislation, and maintaining accuracy and efficiency within our ADP HR…
Added 38 mins ago
RL
Restaurant Manager
Red Lobster
Edmonton, AB
- Full-time
As a Restaurant Manager, you will be responsible for leading restaurant operations with a focus on delivering high quality seafood and beverage service while maximizing our guest…
Added 38 mins ago
MH
Senior Growth Marketing Manager
Maya HTT
Remote, Canada
- Full-time
- Remote
…BDRs, Industry & Product Marketing, and Revenue & Marketing Operations to identify growth opportunities, develop strategic account plans, and execute targeted sales…
Added 38 mins ago
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(CAN) Team Leader Operations - Receiving II (16:15-02:45 - Wed/Thu/Fri/Sat)
Walmart
Calgary, AB
- Full-time
The Position is responsible for supervising daily distribution center (DC) operations including scheduling, hiring and training of DC Associates. Oversees day to day DC functions in one of…
Added 38 mins ago
DC
Production Technician - Fixed Term
Dover Corporation
Saint John, NB
- $19 to $21 CAD / hour
- Full-time
Since 1892, OPW customers have been able to count on us to revolutionize fluid-handling operations around the world. As a global leader in fluid-handling solutions, the mission of OPW is to…
Added 38 mins ago
LC
Grocery Assistant Department Manager Full Time Day
Loblaw Companies Limited
Chatham, NB
- Full-time
Added 38 mins ago
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Gérant(e) de Magasin/Retail Store Manager (6-Month Contract) - Galeries D'Anjou
Lindt & Sprüngli USA
Montreal, QC · LCA - CAN - Retail - Galeries d'Anjou - QC
- Full-time
…passionnées et dynamiques dans notre quête pour devenir le leader du marché canadien du chocolat. Notre environnement se caractérise par l'engagement personnel, la motivation, l'initiative…
Added 38 mins ago
VP Sales & Marketing (Bilingual Eng/Fre)
Banyan Software
Montreal, QC
Added 38 mins ago
CB
Delivery Driver
Cornerstone Building Brands
Lethbridge, AB
- Full-time
…enables us to tailor products and services to be the market…
Added 38 mins ago
L&
Gérant(e) de Magasin/Retail Store Manager (6-Month Contract) - Galeries D'Anjou
Lindt & Sprüngli (Canada), Inc
Montreal, QC · LCA - CAN - Retail - Galeries d'Anjou - QC
- Full-time
…passionnées et dynamiques dans notre quête pour devenir le leader du marché canadien du chocolat. Notre environnement se caractérise par l'engagement personnel, la motivation, l'initiative…
Added 38 mins ago
MS
Machinist - General Machining (Mississauga, ON)
Martin Sprocket & Gear
Mississauga, ON
- Full-time
Safety Setup: Install machine fixtures to ensure safe and efficient operations.
Added 38 mins ago
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Directeur(trice) sénior des ventes et marketing-Senior Director of Sales and Marketing
Planiform
Terrebonne, QC
- Full-time
Fondée il y a plus de 50 ans à Terrebonne, Planiform est le leader mondial de l’automatisation des entrepôts de vêtements sur cintres. Nous concevons, fabriquons et installons des solutions…

Staples Inc.

Retail Operations Supervisor

Kamloops, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Retail Operations Supervisor leads store operations, including merchandising, inventory management, and front office administration to ensure high performance. They also coach associates, facilitate communication, and maintain a safe, customer-ready environment.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience. Strong skills in visual merchandising, organization, and multi-tasking are required for this fast-paced role.

Skills

Customer service
Retail operations
Visual merchandising
Team leadership
Inventory management
Cash office administration
Sales coaching
Performance management
Freight flow
Promotional setup
Health and safety compliance
Reporting
Multi-tasking
Prioritization
Communication

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Operations
Merchandising
Inventory
Customer Service
Leadership
Sales Targets
Cash Office
Freight Flow
Promotions
Health & Safety
Coaching
Reporting
Keyholder
Visual Merchandising
Staples Canada

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