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Added 5 mins ago
B&
Seasonal Retail Sales Associate-WHITE OAKS MALL
Bath & Body Works
London, ON
- $18.95 USD / hour
- Part-time
…your next chapter, we invest in your growth so you can learn, lead and help create feel good moments every…
Added 5 mins ago
WC
Front End Checkout Team Associate
Walmart Canada
Winnipeg, MB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 5 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
New Glasgow, NS
- $15 CAD / hour
- Full-time
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…
Added 5 mins ago
WC
(CAN) General Merchandise Team Lead
Walmart Canada
Portage la Prairie, MB
- Full-time
…from the General Merchandise Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process…
Added 5 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
New Glasgow, NS
- $15 CAD / hour
- Full-time
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…
Added 5 mins ago
WB
Advanced Lift Mechanic
Whistler Blackcomb
Whistler, BC
- Temporary
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free…
Added 5 mins ago
WC
(CAN) Front End Team Lead
Walmart Canada
Medicine Hat, AB
- Full-time
Tours assigned areas with the Coach and team associates to alidate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
Added 5 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Lethbridge, AB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 5 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Brampton, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 5 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Fredericton, NB
- $15 CAD / hour
- Full-time
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…
Added 5 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Joliette, QC
- Full-time
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…
Added 5 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Alma, QC
- Contract
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…
Added 5 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Fredericton, NB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 5 mins ago
WC
(CAN) Leader d’équipe, traitement des commandes numériques
Walmart Canada
Pointe-Claire, QC
- Full-time
…from the Digital Fulfillment Coach and the Store Management Team. Delegate, assist and follow up on completion of daily picking and dispensing…
Added 5 mins ago
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Financial Service Representative - LendDirect Office 1507
LendDirect
Oshawa, ON
- Full-time
Be part of a dynamic team that is shaping the future of consumer finance. Apply today!
Added 5 mins ago
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Architect - Senior
Gensler
Ottawa, ON
- Full-time
As a Gensler Architect, it’s your job to lead a team of architects and technical designers to deliver unparalleled architectural projects. Leverage your industry experience and technical…
Added 5 mins ago
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STORE MANAGER - YORKDALE
Celine
Toronto, ON
- Full-time
Adhere to Grooming and Styling standards, lead by example, and enforce the standards within the entire team
Added 5 mins ago
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Software Development Manager, Books Discovery
Amazon
Toronto, ON
- Full-time
Passionate about books and reading? Books have a long history at Amazon; books were our first retail product, we reinvented reading with Kindle, and today we enable reading across a…
Added 5 mins ago
T
Keyholder
Torrid
Kingston, ON
- Part-time
Previous specialty/apparel retail management experience preferably in a similar role with proven ability to lead teams to success and proven sales performance
Added 5 mins ago
SC
Department Manager, Hardgoods, Duncan Mall
Sport Chek
Duncan, BC
- Full-time
Leaders – you lead by example and have a passion for coaching, developing, and inspiring your team.
Added 35 mins ago
DB
Process Plant Operator – Fixed Term Contract Fly In/Fly Out - Gahcho Kué Mine, NWT
De Beers Group
NT · Northwest Territories, Canada
- Contract
…Group, the world's leading diamond company. Globally, we are a team of more than 20,000 people, with operations in Canada, Botswana, Namibia, and South Africa, and activities across the…
Added 35 mins ago
DB
Heavy Equipment Operator, Multi-Skilled, Mine Operations - Fixed-Term Contract Fly In/Fly Out
De Beers Group
NT · Northwest Territories, Canada
- Contract
…Group, the world's leading diamond company. Globally, we are a team of more than 20,000 people, with operations in Canada, Botswana, Namibia, and South Africa, and activities across the…
Added 35 mins ago
B
Head of Shopper and Customer Marketing - Canada
Beiersdorf
Montreal, QC
- Full-time
Lead integrated activation across retail, digital, eCommerce, retail media, experiential, and emerging channels,
Added 35 mins ago
W
(CAN) Gérant du service à la clientèle
Walmart
Joliette, QC
- Full-time
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…
Added 1 hour ago
KB
Order Picker
Kent Building Supplies
Moncton, NB
- Part-time
…Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with…

Staples Inc.

Retail Operations Supervisor

Kamloops, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Retail Operations Supervisor leads store operations, including merchandising, inventory management, and front office administration to ensure high performance. They also coach associates, facilitate communication, and maintain a safe, customer-ready environment.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience. Strong skills in visual merchandising, organization, and multi-tasking are required for this fast-paced role.

Skills

Customer service
Retail operations
Visual merchandising
Team leadership
Inventory management
Cash office administration
Sales coaching
Performance management
Freight flow
Promotional setup
Health and safety compliance
Reporting
Multi-tasking
Prioritization
Communication

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Operations
Merchandising
Inventory
Customer Service
Leadership
Sales Targets
Cash Office
Freight Flow
Promotions
Health & Safety
Coaching
Reporting
Keyholder
Visual Merchandising
Staples Canada

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