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Added 14 mins ago
NB
Associate
National Bank of Canada
Medicine Hat, AB
- Full-time
A career as an Associate in the Wealth Management team at National Bank, will give you the opportunity to show your ability to work in synergy with clients and colleagues. In this role, you…
Added 14 mins ago
NB
Wealth Associate
National Bank of Canada
Brossard, QC
- Full-time
A career as an Associate in the Wealth Management team at National Bank, will give you the opportunity to show your ability to work in synergy with clients and colleagues. In this role, you…
Added 14 mins ago
MC
Technicien(ne) de l'entrepot magasin / Store Warehouse Associate
Mobilia Canada
QC · Montérégie, QC
- Full-time
Mobilia Interiors Inc., a leader in contemporary home furnishings, is looking for a Store Warehouse Associate, to join our team.
Added 14 mins ago
Customer Experience Associate - Yonge & Hillcrest, Toronto, ON (18.75 hours/week)
Scotiabank
Toronto, ON · North York, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 14 mins ago
Store Associate
Sherwin-Williams
Calgary, AB
…Store Associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high…
Added 14 mins ago
PC
Associate System Analyst / Analyste de systèmes associé
Parkland Corporation
Montreal, QC
- Full-time
…Greater Caribbean, and Europe. The Partnership’s midstream operations include an extensive network of approximately 14,000 miles of pipeline and over 160 terminals. This critical…
Added 14 mins ago
Production Associate - Mat Roller
Cintas
Calgary, AB
Cintas is seeking a Production Associate – Mat Roller support the Rental Division. The Mat Roller is responsible for evaluating the quality of cleaned customer floor mats, then safely…
Added 29 mins ago
RS
Warehouse Associate, Full-Time
Refrigerative Supply Limited
Regina, SK
- Full-time
The Warehouse Associate performs warehouse duties and functions to support inventory integrity, order processing – picking, packing, staging, shipping, and general maintenance and…
Added 29 mins ago
CR
Materials Coordinator
Cando Rail & Terminals
Winnipeg, MB
- Full-time
Cando provides specialized rail operating services. We provide a wide range of rail services including short line operations, industrial switching, material handling, terminal & transload…
Added 44 mins ago
MC
Technicien(ne) de l'entrepôt / Warehouse Associate
Mobilia Canada
Pointe-Claire, QC
- Full-time
At Mobilia, we believe that great customer experiences start behind the scenes. We are looking for a reliable, energetic, and hands-on Warehouse Associate to join our team for a temporary…
Added 44 mins ago
HG
Sales Associate
Hardwood Giant
Vancouver, BC
- Full-time
…role based in Vancouver, BC. This role supports overall store operations, including supervising team members, assisting with scheduling, and ensuring the store is clean, organized, and…
Added 44 mins ago
SC
Retail Operations Supervisor
Staples Canada
Tsawwassen, BC
- Full-time
As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently…
Added 44 mins ago
SI
Retail Operations Supervisor
Staples Inc.
Toronto, ON · Scarborough, ON
- Full-time
As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently…
Added 59 mins ago
FF
Seasonal Associate - Famous Footwear
Famous Footwear
ON · Greater St-Catharines-Niagara Metropolitan Area
- Temporary
As a Famous Footwear Seasonal Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store…
Added 59 mins ago
Store Associate
Sherwin-Williams
London, ON · Stoney Creek, ON
…Store Associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high…
Added 59 mins ago
A
Distribution Engineer / Senior Engineer
ATCO
Grande Prairie, AB
- Full-time
…important and complex projects critical to our business. Our operations across multiple business lines and geographies mean ATCO fosters ample development and learning opportunities for…
Added 59 mins ago
KS
Temporary Sales Associate
kate spade new york
Ottawa, ON · Rideau Centre
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 59 mins ago
WF
Inventory Finance – Commercial Associate
Wells Fargo
Mississauga, ON
- Full-time
…experience in commercial banking, business-to-business lending, customer relationship management and growing a commercial portfolio…
Added 1 hour ago
TH
Head Cashier - Part Time (Carleton Place)
The Home Depot
Carleton Place, ON
- Part-time
…through scheduling and providing first level of escalation for customer…
Added 1 hour ago
WC
(CAN) PT OMNI Customer Fulfillment Associate
Walmart Canada
Brooks, AB
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 1 hour ago
WC
(CAN) Fashion Associate
Walmart Canada
Fort Frances, ON
- Full-time
Position Summary...Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that…
Added 1 hour ago
WC
Fashion Department Manager
Walmart Canada
Dawson Creek, BC
- Full-time
…impactful seasonal guide sets and features that elevate the customer shopping…
Added 1 hour ago
WC
(CAN) PT OMNI Customer Fulfillment Associate
Walmart Canada
Brooks, AB
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 1 hour ago
SG
Contract Administration Associate
Schindler Group
Toronto, ON
- $56,000 to $67,000 CAD / year
- Full-time
We are looking for a detail-oriented and collaborative Contract Administration Associate to join our centralized team supporting Canadian operations.
Added 1 hour ago
WC
(CAN) Staff Pharmacist
Walmart Canada
Brooks, AB
- Full-time
Position Summary...The Staff Pharmacist assists the Pharmacy Manager in all aspects of the Pharmacy Operations. Provides patient care specific to each patient based on feedback received…

Staples Inc.

Retail Operations Supervisor

Toronto, ON, Canada
Scarborough, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

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More about this job

Responsibilities

The Retail Operations Supervisor leads store operations, including merchandising, inventory management, and front office administration. They are responsible for coaching associates, driving sales performance, and ensuring a high standard of customer service.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience. Strong skills in visual merchandising, organization, and the ability to work in a fast-paced environment are required.

Skills

Customer service
Retail operations
Visual merchandising
Team leadership
Inventory management
Cash office administration
Sales coaching
Performance management
Staff training
Health and safety compliance
Reporting
Multi-tasking
Prioritization
Communication
Promotional setup

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Operations
Merchandising
Inventory
Sales
Customer Service
Leadership
Supervision
Cash Office
Reporting
Health and Safety
Training
Coaching
Promotions
Freight Flow
Staples Canada
Retail Management

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