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Added 13 mins ago
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Warehouse Associate
Rush Enterprises
Mississauga, ON
- Full-time
…by parts, sales, service, collision repair, lease and rental support. With 15 locations in Ontario and almost 600 employees and growing, we are looking for top talent to join our…
Added 13 mins ago
Retail Sales Associate
Fire & Flower Inc.
Toronto, ON
The Retail Sales Associate, under the direction of the Retail Experience Lead, is primarily responsible for greeting customers and providing guidance on where they may find items within the…
Added 13 mins ago
Retail Sales Associate
Fire & Flower Inc.
Lethbridge, AB
The Retail Sales Associate, under the direction of the Retail Experience Lead, is primarily responsible for greeting customers and providing guidance on where they may find items within the…
Added 13 mins ago
Member IT Services - Associate IT Business Systems Analyst
Mohawk Medbuy Corporation (MMC)
Toronto, ON
We are currently recruiting for an Associate IT Business Systems Analyst to support our IT team in the Toronto office.
Added 13 mins ago
Facilities/Office Administrator - 6 month contract
MCAP
Toronto, ON
The Facilities Associate participates in cross-site training to support operations at multiple locations as required (currently the Toronto and Waterloo locations).
Added 14 mins ago
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Harveys - Overnight - Back of House
Harvey's
Toronto, ON · Etobicoke, ON
- Full-time
…and every time. We genuinely care about each Guest and every…
Added 14 mins ago
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Food & Beverage Supervisor - Harvey's (Barlow)
Harvey's
Calgary, AB
- Full-time
…and every time. We genuinely care about each Guest and every…
Added 14 mins ago
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Cashier/Garnisher - Harvey's Barlow Trail SE
Harvey's
Calgary, AB
- Full-time
…and every time. We genuinely care about each Guest and every…
Added 14 mins ago
TH
Overnight Freight Associate Full Time - 7057 Polo Park
The Home Depot Canada
Winnipeg, MB
- Full-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 14 mins ago
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Materials Coordinator
Cando Rail & Terminals
Oakbank, MB
- Full-time
The Material Coordinator will be responsible for selecting and purchasing products to support our railcar and locomotive repair and overhaul material requirements. If you enjoy problem…
Added 14 mins ago
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Merchandise Execution Associate Part Time - 7180 Winnipeg North
The Home Depot Canada
Winnipeg, MB
- Part-time
…organization, and display/signage maintenance designed to enhance the customer experience. MEAs execute merchandising strategies and ensure product is displayed correctly to drive sales and…
Added 14 mins ago
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Seasonal Associate-Scarborough Town Centre
Victoria’s Secret & Co.
Toronto, ON · Scarborough, ON
- Full-time
The Seasonal Sales Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise.…
Added 14 mins ago
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Seasonal Sales Associate
Ardene
Toronto, ON · North York, ON
- $17.95 CAD / hour
- Part-time
The Seasonal Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store’s cleanliness and appearance.
Added 14 mins ago
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Seasonal Sales Associate
Ardene
Sudbury, ON · Greater Sudbury Metropolitan Area
- $17.95 CAD / hour
- Part-time
The Seasonal Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store’s cleanliness and appearance.
Added 14 mins ago
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Hardware Sales Associate Part Time - 7170 Lethbrige
The Home Depot Canada
Lethbridge, AB
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 14 mins ago
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Store Associate
The Salvation Army in Canada
Red Deer, AB
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 14 mins ago
TH
Overnight Freight Associate Full Time - 7170 Lethbridge
The Home Depot Canada
Lethbridge, AB
- Full-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 14 mins ago
TH
Lot Associate: Part Time - SQUAMISH
The Home Depot Canada
Squamish, BC
- Part-time
The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours…
Added 14 mins ago
TH
Hardware Sales Associate: Part Time - SQUAMISH
The Home Depot Canada
Squamish, BC
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 14 mins ago
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Head Cashier - Part Time (Carleton Place)
The Home Depot Canada
Carleton Place, ON
- Part-time
…through scheduling and providing first level of escalation for customer…
Added 14 mins ago
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Residential Luxury Furniture Sales Associate
JRoss Retail Recruiters
Toronto, ON
- $60,000 to $80,000 CAD / year
- Full-time
They are seeking an entrepreneurial and highly motivated Residential Luxury Furniture Sales Associate who brings an established network, a sophisticated understanding of luxury furnishings,…
Added 14 mins ago
MA
Machine Builder Associate
Musashi Americas
Arthur, ON
- Full-time
Job Summary: Musashi Auto Parts Canada Inc. in Arthur, Ontario is hiring a Machine Builder Associate. The Machine Builder Associate is responsible for the assembly and wiring of automation…
Added 14 mins ago
GV
Salesperson
Galerie Veilor
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Conseiller·ère en vente d’art | Art Sales Associate
Added 14 mins ago
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Sales Associate
Ardene
Kitchener, ON
- $17.95 CAD / hour
- Part-time
The Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store’s cleanliness and appearance.
Added 14 mins ago
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Community Investment & Project Associate
Garth Homer Society
Victoria, BC
- Full-time
Position Title: Community Investment & Project Associate

Staples Inc.

Retail Operations Supervisor

Toronto, ON, Canada
Scarborough, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Retail Operations Supervisor leads store operations, including merchandising, inventory management, and front office administration. They are responsible for coaching associates, driving sales performance, and ensuring a high standard of customer service.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience. Strong skills in visual merchandising, organization, and the ability to work in a fast-paced environment are required.

Skills

Customer service
Retail operations
Visual merchandising
Team leadership
Inventory management
Cash office administration
Sales coaching
Performance management
Staff training
Health and safety compliance
Reporting
Multi-tasking
Prioritization
Communication
Promotional setup

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Operations
Merchandising
Inventory
Sales
Customer Service
Leadership
Supervision
Cash Office
Reporting
Health and Safety
Training
Coaching
Promotions
Freight Flow
Staples Canada
Retail Management

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