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Added 6 mins ago
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Manufacturing Automation Manager/Team Leader
Ciena
Ottawa, ON · Quebec, QC
- $146,600 to $234,200 CAD / year
- Full-time
As the global leader in high-speed connectivity, Ciena builds the critical infrastructure powering the AI era. We’re a technology company shaping the future of networking, guided by…
Added 6 mins ago
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Hardware Engineering Co-op (Winter 2027)
Ciena
Ottawa, ON
- Full-time
As the global leader in high-speed connectivity, Ciena builds the critical infrastructure powering the AI era. We’re a technology company shaping the future of networking, guided by…
Added 6 mins ago
Data & Business Support Analyst
MCAP
Toronto, ON
…management of data integrity issues and communication with team members to ensure business requirements are satisfied. This role will also participate in Capital Markets sales and liquidity…
Added 6 mins ago
C
Pluggable Material Lead
Ciena
Ottawa, ON
- Full-time
As the global leader in high-speed connectivity, Ciena builds the critical infrastructure powering the AI era. We’re a technology company shaping the future of networking, guided by…
Added 6 mins ago
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Operations Support Supervisor
Mevotech
Mississauga, ON
- Full-time
Are you ready to elevate your career with a leading North American aftermarket auto parts company? Mevotech is seeking a Operations Support Supervisor to join our dynamic team.
Added 6 mins ago
FG
Laline - Store Manager - Fairview Mall
Fox Group Canada Inc.
Toronto, ON
- Full-time
As a Store Manager, you are a charismatic leader with exceptional service and sales acumen. Reporting into the Area Manager, you will drive the growth and awareness of Laline in your store…
Added 6 mins ago
FG
Laline - Part Time Shift Lead - Vaughan Mills
Fox Group Canada Inc.
Vaughan, ON
- Part-time
The Part-Time Team Lead must have flexible availability, including evenings, weekends, holidays, and peak selling periods. This role may open or close the store and provide floor leadership…
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(CAN) Leader de nuit
Walmart
Levis, QC
- Full-time
…environment. In this role, you lead and support the overnight team by living Walmart’s values and ensuring shelves are stocked, displays are set, and the store is well‑presented for…
Added 6 mins ago
CA
Financial Analyst
Centurion Asset Management Inc.
Toronto, ON
- Full-time
Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced…
Added 6 mins ago
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Production Assembler
Evertz Microsystems Limited
Burlington, ON
- Full-time
Evertz is a global leader in broadcast technology, delivering cutting-edge hardware and software solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and…
Added 6 mins ago
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Operations Product Manager Co-Op
Kabam
Vancouver, BC
- Internship
The Operations Product Manager Co-Op plays a crucial role within the Operations Team by providing essential project and product management support for the success of both current and…
Added 6 mins ago
Field Deployment Specialist - Canada
DarkVision
Calgary, AB
To make smart decisions, oil and gas operators need a clear picture of the inner workings of their wells. The team at DarkVision makes this happen. Our experts from across the machine…
Added 6 mins ago
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Customer Service Representative
Americold
London, ON
- Full-time
…accessible. With 240+ facilities across four continents and 14,000+ team members, we’re a global leader in temperature-controlled logistics. Our mission is to help our customers feed the…
Added 6 mins ago
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Power Engineer - 5th Class
BGIS
Edmonton, AB
- Full-time
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that…
Added 6 mins ago
TC
Manager, Fund of Funds - Private Assets
The Citco Group Limited
Toronto, ON
- Full-time
The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset…
Added 6 mins ago
TC
Supervisor, Fund Accounting, Funds of Funds - Private Assets
The Citco Group Limited
Toronto, ON
- Full-time
The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset…
Added 6 mins ago
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310T Apprentice / 310T Technician
Platinum Trailers
St. Marys, ON
- $22 to $48 CAD / hour
- Full-time
…to build it. Founded in 2011, we’ve grown into a recognized leader in both trailer manufacturing and heavy equipment repair and service, and it’s that repair experience that gives us a real…
Added 6 mins ago
MS
Maintenance Manager
Mirador Search Partners
Delta, BC
- Full-time
…This is an excellent opportunity for a hands-on maintenance leader to take ownership of an established maintenance team, strengthen preventative and predictive maintenance programs, and…
Added 21 mins ago
HI
Analyst, Employee Benefits & Retirement
HUB International
Toronto, ON
- Full-time
Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.
Added 21 mins ago
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Gas Bar Clerk
Co-op
Prince Albert, SK
- Part-time
Reporting to the 2nd Avenue C-Store Team Leader, responsibilities for this position include the following:
Added 21 mins ago
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Clerk
Co-op
Prince Albert, SK
- Full-time
Reporting to the Assistant Agro Team Leader, responsibilities for this position include the following:
Added 21 mins ago
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Clerk
Co-op
Prince Albert, SK
- Part-time
Reporting to the Assistant Agro Team Leader, responsibilities for this position include the following:
Added 21 mins ago
SS
Cook - Retirement
Sienna Senior Living
Ottawa, ON
- Part-time
Monitoring quality of food supplies received and advises team leader of problems and makes recommendations about corrective action
Added 21 mins ago
Samples Analyst
Caldic
Mississauga, ON
At Caldic, we’re a global leader in distribution solutions, serving diverse markets across the world. Joining us means becoming part of an entrepreneurial, collaborative, and…
Added 21 mins ago
12 Month Contract - LensCrafters Store Manager 3 - #928 Orleans, ON
EssilorLuxottica Group
Orleans, ON
LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology…

Staples Inc.

Retail Operations Supervisor

Toronto, ON, Canada
Scarborough, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

The Retail Operations Supervisor leads store operations, including merchandising, inventory management, and front office administration. They are responsible for coaching associates, driving sales performance, and ensuring a high standard of customer service.

Requirements

Candidates must have at least 3 years of retail customer service experience and 1-2 years of supervisory experience. Strong skills in visual merchandising, organization, and the ability to work in a fast-paced environment are required.

Skills

Customer service
Retail operations
Visual merchandising
Team leadership
Inventory management
Cash office administration
Sales coaching
Performance management
Staff training
Health and safety compliance
Reporting
Multi-tasking
Prioritization
Communication
Promotional setup

Benefits

Associate discount
Health benefits
Dental benefits
RRSP
DPSP
Performance bonuses
Learning & Development programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Operations
Merchandising
Inventory
Sales
Customer Service
Leadership
Supervision
Cash Office
Reporting
Health and Safety
Training
Coaching
Promotions
Freight Flow
Staples Canada
Retail Management

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