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Added 3 mins ago
TH
Overnight Freight Team Associate: Full Time - LANGFORD
The Home Depot
Victoria, BC
- Full-time
Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required…
Added 3 mins ago
TA
SALES ASSOCIATE - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Mississauga, ON
- Part-time
Reporting to the Store Manager, the Part-Time Sales Associate at ALDO is all about driving sales while creating a great in-store experience. You bring the energy, the style, and the…
Added 3 mins ago
TA
QC - SALES ASSOCIATE - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
LaSalle, QC
- Part-time
Reporting to the Store Manager, the Part-Time Sales Associate at ALDO is all about driving sales while creating a great in-store experience. You bring the energy, the style, and the…
Added 3 mins ago
FC
Fit4Less Host - Oshawa Ritson Road North
Fit4Less Canada
Oshawa, ON
- Part-time
Provides friendly customer interaction when cleanliness tasks are being completed on the workout floor.
Added 3 mins ago
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Fit4Less Host - Hamilton Centre
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Hamilton, ON
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Fit4Less Host - Mississauga Westwood
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Mississauga, ON
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Ottawa, ON
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Provides friendly customer interaction when cleanliness tasks are being completed on the workout floor.
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Retail Operations Lead
PetSmart
Guelph, ON
- Full-time
Follows company Policies and Procedures to prepare for and receive new store owned pet arrivals. Ensures pets are healthy to move to sales floor after quarantine period.
Added 4 mins ago
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Fit4Less Canada
Windsor, ON
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Added 34 mins ago
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Fire & Flower Inc.
Bracebridge, ON
The Retail Sales & Delivery Associate plays a dual role in delivering a consistent and elevated guest experience across both the retail floor and scheduled deliveries. This position is…
Added 34 mins ago
SEASONAL ASSOCIATE
Boutique La Vie En Rose
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Prepare, identify and place products on the sales floor to provide a memorable shopping experience;
Added 34 mins ago
SALES ASSOCIATE
Boutique La Vie En Rose
Regina, SK
Prepare, identify and place products on the sales floor to provide a memorable shopping experience;
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Winnipeg, MB
Prepare, identify and place products on the sales floor to provide a memorable shopping experience;
Added 34 mins ago
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Overnight Freight Associate Part Time (SOUTH KEYS)
The Home Depot Canada
Ottawa, ON
- Part-time
Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required…
Added 35 mins ago
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Overnight Freight Associate: Part Time - PARK ROYAL
The Home Depot Canada
BC · West Vancouver, BC
- Part-time
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Store Associate
The Salvation Army in Canada
Surrey, BC
- Part-time
Assist with donation turnover, replenish inventory levels on the sales floor and remove inventory from sales floor as directed.
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- Full-time
The Sales Associate is the face of Manmade in-store. This role is responsible for delivering a welcoming, knowledgeable, and efficient customer experience while supporting daily store…
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Overnight Freight Associate Part Time -7172 Sherwood Park
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Sherwood Park, AB
- Part-time
Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required…
Added 1 hour ago
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Temporary Fashion Associate - Reitmans
Reitmans (Canada) Ltée/Ltd
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- Part-time
Maintain a clean, organized, and visually appealing sales floor.
Added 1 hour ago
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Assistant Front Store Manager, Hourly Full Time Day
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Ottawa, ON
- Full-time
…focusing on improving product flow from the backroom to the sales…
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Assistant Front Store Manager, Hourly Full Time Day
Shoppers Drug Mart
Port Elgin, ON
- Full-time
…focusing on improving product flow from the backroom to the sales…
Added 1 hour ago
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Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Kitimat, BC
- Part-time
Copes with changing situations on the sales floor
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
Copes with changing situations on the sales floor
Added 1 hour ago
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Merchandiser, Hourly Full Time Day
Shoppers Drug Mart
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- Full-time
Copes with changing situations on the sales floor
Added 1 hour ago
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Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Chilliwack, BC
- Part-time
Copes with changing situations on the sales floor

Staples Inc.

Retail Operations Supervisor

Beloeil, QC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

#WorkLearnGrow2

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

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More about this job

Responsibilities

Lead customer engagement and support sales and service targets while supervising store operations, including inventory, merchandising, freight flow, promotions, and backroom organization. Coach and develop associates, facilitate communication, support health and safety practices, and manage weekly cash office administration and reporting.

Requirements

Requires at least three years of retail customer service experience and one to two years of supervisory experience with direct accountability for sales and service targets. Candidates should be able to prioritize and multitask in a fast-paced environment and have strength and a keen eye for visual merchandising.

Skills

Customer Service
Sales
Retail Operations
Team Leadership
Visual Merchandising
Inventory Management
Promotional Setup
Freight Flow
Training and Coaching
Communication
Cash Office Administration
Reporting
Health and Safety
Prioritization
Organization
Multitasking

Benefits

Associate Discount
Health and Dental Benefits
RRSP/DPSP
Performance Bonuses
Learning and Development Programs

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Customer Engagement
Selling Model
Sales Targets
Service Targets
Operational Excellence
Inventory Standards
Merchandising Standards
Visual Merchandising
Freight Flow
Promotional Setup
Signage
Backroom Management
Stock Levels
Sales Trends
Associate Training
Coaching
Performance Conversations
Cash Office Management
Cash Office Reporting
Health and Safety
Store Operations
Keyholder
Customer Experience

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