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Added 5 mins ago
PL
Landscaping Account Manager
Premier Landscaping Inc.
Surrey, BC
- Full-time
…Lower Mainland and Fraser Valley. We’re looking for a proactive leader who can build strong client relationships, lead operational teams, maintain service quality, and drive financial…
Added 5 mins ago
BV
ASSISTANT MANAGER
Bikini Village
Burlington, ON
- Full-time
Recognition program for years of service; Innovation program to encourage idea sharing;
Added 5 mins ago
AA
Inside Sales Executive, Admissions
Alive Academy of Natural Health
Vancouver, BC
- Full-time
Alive Academy is the education division of Alive Publishing Group Inc., a North American leader in natural health and wellness publishing for more than 50 years and the company behind…
Added 5 mins ago
BV
ASSISTANT MANAGER
Bikini Village
Saskatoon, SK · Greater Saskatoon Metropolitan Area
- Full-time
Recognition program for years of service; Innovation program to encourage idea sharing;
Added 5 mins ago
3S
Credit Coordinator / Administrative Assistant - 1 year contract
3 Step Recruitment Inc.
Dorval, QC
- Contract
Our client, a leader in industrial pipe, valve and fitting distribution, is seeking a coordinator to support credit and collection operations and provide administrative assistance to the…
Added 5 mins ago
C
Customer Service Representative
Catalent
Windsor, ON
- Full-time
…manufacturing, analytical and packaging services to offer full-service turnkey…
Added 5 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Ste.-Foy, QC · SAINTE-FOY, QC
You are a natural leader who knows how to motivate a team;
Added 5 mins ago
PP
Maintenance Tech
PERMA PIPE INC
Camrose, AB
- $26 to $28 CAD / hour
- Full-time
PERMA-PIPE International Holdings, Inc. (NASDAQ: PPIH) is a global leader in engineered piping solutions, specializing in insulation systems, containment, anti-corrosion coatings, custom…
Added 5 mins ago
PP
Shift Supervisor
PERMA PIPE INC
Camrose, AB
- $33 to $35 CAD / hour
- Full-time
PERMA-PIPE International Holdings, Inc. (NASDAQ: PPIH) is a global leader in engineered piping solutions, specializing in insulation systems, containment, anti-corrosion coatings, custom…
Added 5 mins ago
Coordinator, Programs - START Scarborough
ACCES Employment
Toronto, ON
ACCES Employment is a leader in connecting qualified jobseekers from diverse backgrounds with employers across the Greater Toronto Area (GTA), Ontario, and Canada. ACCES helps more than…
Added 5 mins ago
Employer Liaison - START Scarborough
ACCES Employment
Toronto, ON
ACCES Employment is a leader in connecting qualified jobseekers from diverse backgrounds with employers across the Greater Toronto Area (GTA), Ontario, and Canada. ACCES helps more than…
Added 5 mins ago
Employment Consultant - START Scarborough
ACCES Employment
Toronto, ON
ACCES Employment is a leader in connecting qualified jobseekers from diverse backgrounds with employers across the Greater Toronto Area (GTA), Ontario, and Canada. ACCES helps more than…
Added 5 mins ago
MANAGER
Boutique La Vie En Rose
Toronto, ON
You are a natural leader who knows how to motivate a team;
Added 5 mins ago
INTERM ASSISTANT MANAGER
Boutique La Vie En Rose
Rouyn-Noranda, QC
You are a natural leader who knows how to motivate a team;
Added 5 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Montreal, QC
You are a natural leader who knows how to motivate a team;
Added 5 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Abbotsford, BC
You’re a natural leader who knows how to motivate a team;
Added 5 mins ago
Catering Manager - February 2027
Capilano Golf and Country Club
BC · West Vancouver, BC
The successful candidate will be the key leader of the Food & Beverage team, providing inspirational vision, exceptional service, and creative decor leadership with unparalleled attention…
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MANAGER
Boutique La Vie En Rose
Peterborough, ON
You are a natural leader who knows how to motivate a team;
Added 5 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Quebec, QC
You’re a natural leader who knows how to motivate a team;
Added 5 mins ago
Engineering Technician/Technologist
Neelands HR
Burlington, ON
…comprehensive refrigeration and HVAC design, installation, and service offerings to Supermarkets as well as Commercial and Industrial markets across North America. We are a leader in…
Added 5 mins ago
Workforce Specialist, Base 4 Success - Contract Until December 2027
360°kids
Richmond Hill, ON
360°kids is a vitally important community agency serving all of York Region. We have been a leader in the delivery of innovative support services for more than 35 years as we work to…
Added 5 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Saskatoon, SK
Recognition program for years of service; Innovation program to encourage idea sharing;
Added 5 mins ago
Customer Service Representative
Smurfit Westrock
Mississauga, ON
Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help…
Added 5 mins ago
Retention Clerk - Montréal, QC
Intertek
Montréal-Est, QC
…associated records, thus supporting the goal of providing a service to our clients that is accurate, timely and cost…
Added 5 mins ago
S
Retail Key Holder
Skechers
Winnipeg, MB
- Part-time
As a Key Holder, better known as a “Floor Leader,” at Skechers, you’ll take on an essential Retail Leadership Role, contributing to store operations and mentoring your team to deliver…

Staples Inc.

Retail Operations Supervisor

Beloeil, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

#WorkLearnGrow2

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

Lead customer engagement and support sales and service targets while supervising store operations, including inventory, merchandising, freight flow, promotions, and backroom organization. Coach and develop associates, facilitate communication, support health and safety practices, and manage weekly cash office administration and reporting.

Requirements

Requires at least three years of retail customer service experience and one to two years of supervisory experience with direct accountability for sales and service targets. Candidates should be able to prioritize and multitask in a fast-paced environment and have strength and a keen eye for visual merchandising.

Skills

Customer Service
Sales
Retail Operations
Team Leadership
Visual Merchandising
Inventory Management
Promotional Setup
Freight Flow
Training and Coaching
Communication
Cash Office Administration
Reporting
Health and Safety
Prioritization
Organization
Multitasking

Benefits

Associate Discount
Health and Dental Benefits
RRSP/DPSP
Performance Bonuses
Learning and Development Programs

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Customer Engagement
Selling Model
Sales Targets
Service Targets
Operational Excellence
Inventory Standards
Merchandising Standards
Visual Merchandising
Freight Flow
Promotional Setup
Signage
Backroom Management
Stock Levels
Sales Trends
Associate Training
Coaching
Performance Conversations
Cash Office Management
Cash Office Reporting
Health and Safety
Store Operations
Keyholder
Customer Experience

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