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Added 12 mins ago
WC
(CAN) Associé de jour, rénovation
Walmart Canada
Montreal, QC
- Contract
Position Summary...A day remodel associate works with the Remodel Lead and Day Remodel Manager to establish standards in newly renovated departments. They complete modulars, assist…
Added 12 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Peace River, AB
- $15 CAD / hour
- Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 12 mins ago
WC
(CAN) Digital Fulfillment Team Lead
Walmart Canada
Pointe-Claire, QC
- Full-time
…communicated priorities from the Digital Fulfillment Coach and the Store Management Team. Delegate, assist and follow up on completion of daily picking and dispensing…
Added 12 mins ago
AA
Chef de service Magasin - HO Store Manager
Airbus Aircraft
Montreal, QC
- Full-time
Chef.fe de service Magasin / HO Store Manager
Added 12 mins ago
WC
(CAN) Leader d’équipe, alimentation et produits consommables
Walmart Canada
Brossard, QC
- Full-time
…communicated priorities from the Food & Consumables Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process…
Added 12 mins ago
WC
(CAN) Stocking 1 Team Lead
Walmart Canada
Hamilton, ON
- Full-time
…communicated priorities from the Stocking 1 and 2 Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily VizPick…
Added 12 mins ago
CC
Senior Manager, Revenue Growth Management & Strategy
Coca-Cola Canada Bottling Limited
Toronto, ON
- Full-time
We are looking for a Senior Manager, Revenue Growth Management & Strategy (RGM), Large Store to join our Revenue Growth Management team. If you are a strategic and commercially minded…
Added 12 mins ago
WC
(CAN) Leader d’équipe, marchandise générale
Walmart Canada
Valleyfield, PE
- Full-time
Review completed schedules with People Lead. 6. Assign Associates to support with coverage and availability tasks in all areas of the store.
Added 12 mins ago
WC
(CAN) Stocking 3 Team Lead
Walmart Canada
Hamilton, ON
- Full-time
Assists in providing direction and the co-ordination of task completion as per communicated priorities from the General Merchandise Coach and the Store Management Team.
Added 12 mins ago
WC
(CAN) Bakery Department Manager
Walmart Canada
Halifax, NS
- Full-time
Position Summary...To lead all Bakery Associates and department processes to ensure a high level of customer service while meeting production targets.
Added 12 mins ago
TC
Retail Store Coordinator Full Time HomeSense - Richmond Square
TJX Canada – Winners, Marshalls, HomeSense
Calgary, AB
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 27 mins ago
IB
Customer Experience Manager
Indigo Books & Music
Red Deer, AB
- From $42,500 CAD / year
- Full-time
The Customer Experience Manager is responsible for the customer experience and the store’s omni sales results. They lead a team to master Indigo’s service model and to suggest and sell…
Added 42 mins ago
KB
Appliance Sales Specialist (Bilingual - FR/EN)
Kent Building Supplies
Bathurst, NB
- Full-time
Ability to assist with merchandising and store product set-up.
Added 42 mins ago
MG
General Machine Operator
Mircom Group of Companies
Vaughan, ON
- Full-time
Unload sheet metal skids when delivered and store it accordingly.
Added 42 mins ago
W
(CAN) Leader d’équipe, alimentation et produits consommables
Walmart
Brossard, QC
- Full-time
…communicated priorities from the Food & Consumables Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process…
Added 57 mins ago
KB
Boom Truck Driver, Class 3E
Kent Building Supplies
Sussex, NB
- Full-time
Work in the yard and in the store actively helping customers
Added 57 mins ago
JI
Gatehouse Associate
J.D. Irving, Limited
Halifax, NS
- Part-time
Report any violations, theft, accidents, or injuries to the store manager
Added 57 mins ago
SD
Pharmacist, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Woodbridge, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 57 mins ago
HR
Beauty Advisor, Chantecaille
Holt Renfrew
Vancouver, BC
- Full-time
The Beauty Advisor is responsible for developing deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. Beauty Advisor compensation is…
Added 1 hour ago
A
Third Key Holder
Ardene
Hamilton, ON
- Full-time
…directives. The role collaborates with management to ensure efficient store and stockroom operations. In the absence of team leaders, the Third Key Holder is responsible for all store…
Added 1 hour ago
NF
Department Manager - Bistro (Food Services) - Contract - 12 months
Nature's Fare Markets
Kelowna, BC
- Contract
…that they run efficiently and smoothly. This dynamic role will lead the growth of this department from both a preparation and onsite food production capacity as well as facilitating a…
Added 1 hour ago
TW
Counselling Associate
Trinity Western University
Langley (District), BC · Langley, BC
- $52 to $55 CAD / hour
- Part-time
Reports to : Executive Director, Wellness Center, Team Lead, Mental Health Services
Added 1 hour ago
KB
Gatehouse Associate
Kent Building Supplies
Halifax, NS
- Part-time
Report any violations, theft, accidents, or injuries to the store manager
Added 1 hour ago
W
(CAN) Stocking 3 Team Lead
Walmart
Hamilton, ON
- Full-time
1. Assists in providing direction and the co-ordination of task completion as per communicated priorities from the General Merchandise Coach and the Store Management Team.
Added 1 hour ago
W
(CAN) Stocking 1 Team Lead
Walmart
Hamilton, ON
- Full-time
…communicated priorities from the Stocking 1 and 2 Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily VizPick…

Staples Inc.

Retail Operations Supervisor

Beloeil, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Some of what you will do

As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance and adherence to merchandise and brand standards.

Additionally, you will supervise and handle all aspects of operational excellence for the store, including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting programs and training throughout the store.

Specifically, you will

Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all tools and techniques available.
Operational Excellence: Oversee all aspects of inventory and merchandising standards, in partnership with managers, this includes the sales floor being customer-ready every day, visual merchandising, promotional set ups and signage. Supervise the organization and management of backroom tasks and provide regular reports on stock levels and sales trends relating to operational excellence.
Training and Development: Support training, development, and coaching of associates. Play a supporting role in performance conversations and coaching for a high-performance and sales-focused culture.
Communication: Facilitate clear and timely communication for associates, create and lead meetings, and ensure smooth operations by addressing any issues promptly.
Health & Safety: Support health and safety policies and procedures, conduct regular inspections, and maintain a clean and safe environment.
Administrative Duties: Perform front office tasks, including weekly cash office administration and reporting. Ensure the accurate and consistent execution of cash office management.

Some of what you need

3+ years of prior customer service experience in retail is required.
1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
Strength and keen eye for visual merchandising.

Some of what you will get

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more...

#WorkLearnGrow2

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply About employer

More about this job

Responsibilities

Lead customer engagement and support sales and service targets while supervising store operations, including inventory, merchandising, freight flow, promotions, and backroom organization. Coach and develop associates, facilitate communication, support health and safety practices, and manage weekly cash office administration and reporting.

Requirements

Requires at least three years of retail customer service experience and one to two years of supervisory experience with direct accountability for sales and service targets. Candidates should be able to prioritize and multitask in a fast-paced environment and have strength and a keen eye for visual merchandising.

Skills

Customer Service
Sales
Retail Operations
Team Leadership
Visual Merchandising
Inventory Management
Promotional Setup
Freight Flow
Training and Coaching
Communication
Cash Office Administration
Reporting
Health and Safety
Prioritization
Organization
Multitasking

Benefits

Associate Discount
Health and Dental Benefits
RRSP/DPSP
Performance Bonuses
Learning and Development Programs

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Customer Engagement
Selling Model
Sales Targets
Service Targets
Operational Excellence
Inventory Standards
Merchandising Standards
Visual Merchandising
Freight Flow
Promotional Setup
Signage
Backroom Management
Stock Levels
Sales Trends
Associate Training
Coaching
Performance Conversations
Cash Office Management
Cash Office Reporting
Health and Safety
Store Operations
Keyholder
Customer Experience

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